Presented in: Government HR Summit | September 23rd -25th 2014 | Abu Dhabi, United Arab Emirates.

1. The Development of Human Resources & the Overcoming of Learning Disabilities through Organisational Learning Leadership Challenge in the 21st Century
Professor Dr. Ali Al Khouri
Director General - Emirates Identity Authority

2. Do you see a relation between:
Business agility and
competitive advantage?
Yes | No

3. Do you agree or disagree with the statement that says:
Workforce engagement in organisations is critical
for business success?
Agree | Disagree

4. Do you agree or disagree with the statement that says:
in engagement
Workforce organisations is critical
for business success?
Agree | Disagree
Fully involved, and enthusiastic about work

5. Do you agree or disagree with the statement that says:
in engagement
Workforce organisations is critical
for business success?
Agree | Disagree
“engaging employees” is becoming one of the biggest competitive differentiators in the business world today.

6. Nearly 90% of executives surveyed by the Economist Intelligence Unit believe that organizational agility is critical for business success..
Yet most companies admit they are not flexible enough to compete successfully!

7. Almost one-third (27%) of respondents say that their organization is at a competitive disadvantage because it is not agile enough.

8. Nearly 65% of the Global Workforce is disengaged with the organization!!
Source: Towers Watson 2012

9. Source: Towers Watson 2012
•Impact of under-engaged employees on Organizational Performance?
•Excellent contribution when Highly Engaged!

10. The higher the engagement of employees, the greater the impact on the bottom line.
Source: Towers Watson 2012

11. HR Engagement (Development)
•While private industry is driven solely by commercial needs, Governments need to handle this from a National skill development perspective.
•This should lead to a contribution to the Human Capital Index and higher GDP

12. Human Skills Development
Gigantic investments
but inadequate outcomes!

13. Human Skills Development
Gigantic investments but inadequate outcomes!
Why organisations are failing to engage their workforce, although it is recognised as important?

14. Put starkly, we are running 21st-century businesses with 20th-centuryworkplace practices and programs!

15. Do you see the Challenge coming?

16. Key Challenges

17. Key Challenges
People development: In the triad of the (Process, People, Technology), process optimization and technology deployment are given a lot of importance and organizations are largely driven by these.

18. While Process and Technology improve the Efficiency and Effectiveness, People Skills development alone contributes to Efficacy.

19. Problem solving, Analytical Reasoning, Issue Management, Decision Making are the skills needed for people in organisations.
People Development

20. •While management concepts abound, there is no structured and engineered system available for Human Skill development.
•Training programs, workshops etc. are seen to be organized but these have limited results.

21. A scientific approach perhaps is required to understanding the learning needs of organizations and a framework to be built.

22. .. employees at all levels, individually and collectively, continually increase their capacity to improve their level of performance.
Kullunga (2001)
Organisational Learning

23. Organization Learning
•Key to this is the understanding of Learning Disability.
•Organizational Development can then be linked to recognizing, addressing and overcoming this disability.

24. Soucre: (Senge, p. 17-26)

26. Leadership

27. Organizations take on the personality of their leaders!

28. Organizations are products of their leaders!

29. Leaders take the responsibility for organisational skill-set development and its sustainability.

30. Leadership: What Does it Mean?
A process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task.
Chemers M. (1997) An integrative theory of leadership
Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.
Kevin Kruse - Forbes

31. Leadership Skills Development
AFPD Leadership Level Model

32. Leadership Skills Development
AFPD Leadership Level Model
90% of leaders in today’s organisations are of firefighting nature!

33. Leadership Skills Development
AFPD Leadership Level Model
Leadership & organisational skills need to evolve across the spectrum of mental energies.. from merely fire fighters to a gamer changers!

34. Such learning would require to be consciously managed with respect to Organizational Learning Disability

35. •Organisational Learning
•Adaptive learning systems to transform the learner from passive receptor of information to collaborator..
•Development of educational material according to learning needs..

36. .. focus on cognitive skills.. & accommodation of both the ‘instruction’ and ‘construction’ of knowledge..
•Organisational Learning
•Adaptive learning systems to transform the learner from passive receptor of information to collaborator..
•Development of educational material according to learning needs..

37. •Radical thinking is required for bringing in this transformation.
•Norm vs Novelty needs to be recognized
Organizational Transformation

38. We need a mindset shift from
“Education is Very Important”
to “Education is Every Thing”
Knowledge Development

39. Knowledge Globalization

40. Self-Actualization: unleashing the full potential!

43. Adaptive learning could become a powerful modular approach to mind and behavior

44. The organisation move from organic growth mode, to generative mode.. from self-sustaining, to sustain the entire eco-system.

45. Changing the Rules of the GAME
Leadership needs
to focus on Transformation
and be
Game-Changers!

46. Read our recent research :
www.id.ae

47. Thank you.
“None can be more negative in its impact than the limitation on human resource capacity.” Said Musa
Dr. Ail M. Al-Khouri Director General | Emirates Identity Authority | UAE
ali.alkhouri@emiratesid.ae | www.emiratesid.ae |
Slideshare.netdralkhouri | academia.orgdralkhouri
@DrAliAlKhouri