1. PRESENTED BY :
ABDUL KHALIQ
AMIT DORA
AMANDEEP KAUR
AMARDEEP SINGH
AMRITPAL SINGH

3. Conflict is an expressed struggle between at
least two interdependent parties who
perceive incompatible goals, scare resources
and interference from others in achieving
their goals .
A process that begins when one party
perceives that another party has
negatively affected, or is about to
negatively affect, something that the first
party cares about.

4. The use of resolution and
stimulation techniques to
achieve the desired level of
conflict.

6. Competing
A desire to satisfy one's interest, regardless of
the impact on the other party to the conflict.
Collaborating
A situation in which the parties to a conflict
each desire to satisfy fully the concern of all
parties
Compromising
A situation in which each party to a conflict is
willing to give up something

7. Avoiding
the desire to withdraw from
or suppress a conflict
Accommodating
The willingness of one party is a
conflict to place the opponents
interests above his/her own

8. Goal Conflict:
Conflict arises when an individual selects or is
assigned goals that are incompatible with each
other, it refer to the extent to which an individual’s
goal or group’s goals are at odds with one other.
For assigned students to get 80% mark and also
earn Rs. 20000 at the end of semester i.e. in one
month.

9.  It can be explained as the incompatible
feeling and emotions within the individual
or between individuals. Interpersonal
conflicts as well as antagonism (being in
opposition) between groups are examples
of affective conflict.

10. It occurs when thoughts
and ideas within an
individual or between
individuals or groups are
incompatible.

12.  Causes of conflict have been
categorized under three aspect:-
› COMMUNICATIONAL ASPECT OF
CONFLICT
› BEHAVIOURAL ASPECT OF
CONFLICT
› STRUCTURAL ASPECT OF
CONFLICT

13.  Lack of proper communication can be
conflict. The problem of communication
process could be due to:-
› Too much or too little communication
› Filtering of communication which means
information is passes through many levels or
through many members.
› Semantic problems arise due to differences in
background, training, selection and inadequate
information about others.
› Problems of noise.

14.  It arises out of human thoughts & feelings,
emotions & attitudes, personality traits.
 It may be because of differing views about various
issues.

15.  These conflicts arises due to
structural designs of organizations:-
› The larger the size of organization,
more will be the chances of conflict.
› Participation of subordinates in
decision making process is one of
the cause of conflict.

16.  Problem solving
 Subordinate goals
 Expansion of resources
 Avoidance
 Smoothing
 Compromise
 Authoritative command
 Altering human variables
 Altering structural variables

17.  Scarcity of resources (finance, equipment,
facilities, etc)
 Different attitudes, values or perceptions
 Disagreements about needs, goals, priorities
and interests
 Poor communication
 Poor or inadequate organizational structure
 Lack of teamwork
 Lack of clarity in roles and responsibilities