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Productivity Development 
Prepared & Presented by: 
William P. Kittredge, PhD 
November 2014 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Today's Agenda 
 Understanding Productivity Management & Practices 
 What is 'Productivity'? 
 Why is productivity important? 
 Factors influence productivity 
 Productivity – a systems view 
 What is 'productivity' in your context & how does it fit 
into Sri Lanka's Mahinda Chintana? 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
What is Productivity? 
 Productivity is an overall measure of the ability to produce a 
good or service. 
 More specifically, productivity is the measure of how specified 
resources are managed to accomplish timely objectives as stated in 
terms of quantity and quality. 
 Productivity may also be defined as an index that measures output 
(goods and services) relative to the input (labor, materials, energy, 
etc., used to produce the output). 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Why is Productivity Important? 
 Generally speaking, the higher the productivity of a country, the 
higher the living standards that it can afford and the more options 
it has to choose from to improve wellbeing. 
 Wellbeing can be increased by things like quality healthcare and 
education; excellent roads and other infrastructure; safer 
communities; stronger support for people who need it; and 
improved environmental standards. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Characteristics of High 
Productivity Nations 
 High productivity societies are characterised by smart choices 
about savings and investment versus current consumption; 
dynamic and competitive markets; openness to trade and to 
international connectedness; high awareness of external influences; 
rapid uptake and smart application of new technologies, products 
and processes; and increasing demand for highly skilled and 
creative people. These are the successful societies that attract and 
retain people, ideas and capital. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Why is Productivity Important? 
 Generally speaking, the higher the productivity of a country, the 
higher the living standards that it can afford and the more options 
it has to choose from to improve well-being. 
 Well-being can be increased by things like quality healthcare and 
education; excellent roads and other infrastructure; safer 
communities; stronger support for people who need it; and 
improved environmental standards. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Best Practices 
 There is no simple formula. Lifting productivity is ultimately the 
product of individual and organisation decisions about how to 
generate value. 
 There are some general foundations for improving productivity, 
such as respect for the law and property rights; effective 
governance arrangements; and an attractive business environment, 
including a high-quality low cost regulatory environment. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Best Practices 
 the degree of openness & competition in markets, which is 
important to incentivise innovation, improve allocation of 
resources and achieve more dynamic performance; 
 investment & other strategic choices made by organisations (e.g., 
using new and smarter technology), which depend on the quality 
of governance and management; 
 the attitude and effort of employees toward ongoing training, 
finding business improvements and helping implement beneficial 
change; 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Best Practices 
 the quality of education and the attitude of students toward the 
value of learning; 
 the quality of government decisions (at all levels), in setting policy 
and shaping regulatory environments, and deciding where public 
money is spent; and 
 the aspirations of individuals and families. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Productivity in Sri Lanka 
 Very recently the present government has established the Ministry 
of Productivity Promotion, and the NPS is working under that 
ministry as the implementing arm of the productivity drive in Sri 
Lanka. 
 Vision: “To be the center of excellence in productivity promotion 
in Asia by 2016.” 
 Mission: “To enable Sri Lanka to face international 
competitiveness through the promotion of productivity, contribute 
to national development, and assist in the enhancement of the 
standard of living.” 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Productivity in Sri Lanka 
Policy Objectives 
 To formulate and reformulate policies on productivity promotion 
and labour market developments. 
 To generate, stimulate, and promote consciousness and actions 
necessary for increasing productivity and at all levels and sectors of 
the Sri Lankan economy and society and for smooth functioning 
of the labour market. 
 To play an oversight and coordinating role in the processes 
towards implementing productivity and labour market promotion 
policies, programs and projects. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Productivity in Sri Lanka 
Policy Objectives 
 To oversee and guide the development of productivity 
management systems in all aspects and at all levels of the Sri 
Lankan economy. 
 To establish appropriate institutional frameworks and systems for 
implementing the above objectives. 
 Key indicator: “Elevating all the government institutions and 
schools to “A” Grade level of their performance by 2018.” (1) 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
Productivity in Sri Lanka 
 Sri Lanka joined the Asian Productivity Organization in 1966, and 
the Management Development and Productivity Center under the 
Ministry of Industries was established in 1968. 
 In 2001 the function of the National Productivity Secretariat were 
transferred to the Ministry of Employment and Labour, which 
deals with the total workforce in Sri Lanka. After the transfer, the 
NPS was upgraded and a new office established. From the end of 
2002, the NPS has functioned as the implementing organization of 
the national productivity policy. 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
What is Productivity from Your 
Perspective? 
 Divide into groups 
 Education group 
 Government group 
 Engineering group 
 Discuss in the Sri Lankan context and with reference to 
your specialities' needs and contributions. 
 Report back to the larger group your findings and 
recommendations 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014
References 
1. “Midterm Strategy for Productivity Promotion 2013-2016” 
Ministry of Productivity Promotion 
2. Osada, Takashi (1995). The 5S’s: Five keys to a Total 
Quality Environment. US: Asian Productivity Organization. 
ISBN 9283311167. 
3. “Why is productivity important?” The New Zealand 
Productivity Commission 
www.cerveletconsulting.com 
(c) Cervelet copyright 2014

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Sri Lankan government productivity development seminar day1

  • 1. Productivity Development Prepared & Presented by: William P. Kittredge, PhD November 2014 www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 2. Today's Agenda  Understanding Productivity Management & Practices  What is 'Productivity'?  Why is productivity important?  Factors influence productivity  Productivity – a systems view  What is 'productivity' in your context & how does it fit into Sri Lanka's Mahinda Chintana? www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 4. What is Productivity?  Productivity is an overall measure of the ability to produce a good or service.  More specifically, productivity is the measure of how specified resources are managed to accomplish timely objectives as stated in terms of quantity and quality.  Productivity may also be defined as an index that measures output (goods and services) relative to the input (labor, materials, energy, etc., used to produce the output). www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 5. Why is Productivity Important?  Generally speaking, the higher the productivity of a country, the higher the living standards that it can afford and the more options it has to choose from to improve wellbeing.  Wellbeing can be increased by things like quality healthcare and education; excellent roads and other infrastructure; safer communities; stronger support for people who need it; and improved environmental standards. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 6. Characteristics of High Productivity Nations  High productivity societies are characterised by smart choices about savings and investment versus current consumption; dynamic and competitive markets; openness to trade and to international connectedness; high awareness of external influences; rapid uptake and smart application of new technologies, products and processes; and increasing demand for highly skilled and creative people. These are the successful societies that attract and retain people, ideas and capital. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 7. Why is Productivity Important?  Generally speaking, the higher the productivity of a country, the higher the living standards that it can afford and the more options it has to choose from to improve well-being.  Well-being can be increased by things like quality healthcare and education; excellent roads and other infrastructure; safer communities; stronger support for people who need it; and improved environmental standards. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 8. Best Practices  There is no simple formula. Lifting productivity is ultimately the product of individual and organisation decisions about how to generate value.  There are some general foundations for improving productivity, such as respect for the law and property rights; effective governance arrangements; and an attractive business environment, including a high-quality low cost regulatory environment. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 9. Best Practices  the degree of openness & competition in markets, which is important to incentivise innovation, improve allocation of resources and achieve more dynamic performance;  investment & other strategic choices made by organisations (e.g., using new and smarter technology), which depend on the quality of governance and management;  the attitude and effort of employees toward ongoing training, finding business improvements and helping implement beneficial change; www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 10. Best Practices  the quality of education and the attitude of students toward the value of learning;  the quality of government decisions (at all levels), in setting policy and shaping regulatory environments, and deciding where public money is spent; and  the aspirations of individuals and families. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 11. Productivity in Sri Lanka  Very recently the present government has established the Ministry of Productivity Promotion, and the NPS is working under that ministry as the implementing arm of the productivity drive in Sri Lanka.  Vision: “To be the center of excellence in productivity promotion in Asia by 2016.”  Mission: “To enable Sri Lanka to face international competitiveness through the promotion of productivity, contribute to national development, and assist in the enhancement of the standard of living.” www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 12. Productivity in Sri Lanka Policy Objectives  To formulate and reformulate policies on productivity promotion and labour market developments.  To generate, stimulate, and promote consciousness and actions necessary for increasing productivity and at all levels and sectors of the Sri Lankan economy and society and for smooth functioning of the labour market.  To play an oversight and coordinating role in the processes towards implementing productivity and labour market promotion policies, programs and projects. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 13. Productivity in Sri Lanka Policy Objectives  To oversee and guide the development of productivity management systems in all aspects and at all levels of the Sri Lankan economy.  To establish appropriate institutional frameworks and systems for implementing the above objectives.  Key indicator: “Elevating all the government institutions and schools to “A” Grade level of their performance by 2018.” (1) www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 14. Productivity in Sri Lanka  Sri Lanka joined the Asian Productivity Organization in 1966, and the Management Development and Productivity Center under the Ministry of Industries was established in 1968.  In 2001 the function of the National Productivity Secretariat were transferred to the Ministry of Employment and Labour, which deals with the total workforce in Sri Lanka. After the transfer, the NPS was upgraded and a new office established. From the end of 2002, the NPS has functioned as the implementing organization of the national productivity policy. www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 15. What is Productivity from Your Perspective?  Divide into groups  Education group  Government group  Engineering group  Discuss in the Sri Lankan context and with reference to your specialities' needs and contributions.  Report back to the larger group your findings and recommendations www.cerveletconsulting.com (c) Cervelet copyright 2014
  • 16. References 1. “Midterm Strategy for Productivity Promotion 2013-2016” Ministry of Productivity Promotion 2. Osada, Takashi (1995). The 5S’s: Five keys to a Total Quality Environment. US: Asian Productivity Organization. ISBN 9283311167. 3. “Why is productivity important?” The New Zealand Productivity Commission www.cerveletconsulting.com (c) Cervelet copyright 2014