2. •Global provider of Unified Communication technology
•Established in 1989 with over 1million esnatech messaging seats
deployed worldwide
•OEM provider of UC technology to major PBX vendors
•20 plus years of management experience in the UC space
•Telephony Office-LinX is recognized leader in innovation for Mobility,
Presence, & Unified messaging from UC magazine and Frost and
3. Agenda
Messaging & collaboration challenges
Why existing solutions are costly & limited
Google’s innovative approach
The time is now to switch to the cloud
Google Apps Premier Edition
Overview of Google’s enterprise offering
UC for Google Apps Edition
Overview of Unified Communication services for
Google apps from esnatech
4. Legacy messaging systems have problems
1 High costs
Over $300/user/year
Labor requirements
2 Maintenance, patches and upgrades
User limitations
3 Less storage, poor search, no voice
integration
5. On-premise messaging is expensive
Costs of On-Premise Email
(Per User, Per Year)
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
6. Upgrades are slow and painful
Time and money spent on upgrades…
18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2
• New servers
Prepare network • OS upgrade
• Purchase CALs
Upgrade OS
• Storage
Install server • Drivers
• Memory
Add storage
Move mailboxes
2000 2003 2007
…that occur only in 4-6 year cycles.
7. Admins and users experience limitations
Admin headaches User limitations
• Administrative burden: 22.8 • Limited storage: time wasted
hours per week for Exchange managing to mailbox quotas
server 20071 especially with Unified
• Downtime: 60-150 minutes messaging-voice /fax/
planned and unscheduled per recorded conversations
month2 • Slow search: users folder and
• Opportunity cost: time spent sort email due to poor search
maintaining email could be used and email archives are less
for more strategic projects useful
• Poor collaboration experience:
limited real-time capabilities;
no native sharing
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”
The Radicati Group, November 2008
2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
8. Why run email yourself?
Google will take care of email so you can focus on projects that
add value to your business
9. Messaging and collaboration are better in the cloud
1. Less than 1/3 the cost of on-
premise messaging systems
2. No hardware or software to
maintain
3. More reliable and secure
4. Better user experience
5. Seamless voice integration with
your existing phone system
By 2012, 20% of enterprise e-mail seats will use a software as a service
(SaaS) or "cloud" model for e-mail services (Gartner, May 2009)
Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009
10. Google Apps is dramatically less expensive
Over $300
Under $90
Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
11. Superior reliability and less administration
Better uptime than on-premise Less administrative time
Downtime per month (in minutes)1 Administrative hours per week2
1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008
2””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
12. Google Apps is more secure
• Quick facts
o 4th largest server manufacturer in
the world
o Billions of $ flowing through our
systems
o Millions of credit card numbers
• 100s of thousands of identical servers
o Hardened, custom Linux stack
o No unused ports or services
available
o No third-party security issues
o Quick update of all systems
• Data distribution & multi-tenant model
o Data shared across servers (GFS)
o Data obfuscation on disk
o Data replication
• SAS 70 Type II certification
13. Gmail is the best email experience for business
• Access content anytime, anywhere on
virtually any device (even offline)
• Support for Unified Messaging with
esantech- UC for Google apps
• 25 GB of storage means no managing
to email quotas
• Find any message instantly with sub-
second search results
• Automatically organize your inbox with
conversation view
• Integrated and intuitive chat with voice
and video
• Integrated with your existing phone
system for screen pops, Dialing, and
faxing
New! Unified Messaging with esnatech, Interoperability with Outlook
and Blackberry Enterprise Server
14. Docs and Sites: the best way to work in teams
• Collaborate without the hassle of
attachments: one document,
multiple editors
• Build powerful team sites without
the help of an IT admin
• Securely control access to your
information
• Works across platforms – it’s all in
the browser
Leverage the power of the web
as a platform for collaboration
15. Continuous innovation delivered without hassles
Google Video
Blackberry
Gmail Video Enterprise
for Business Chat Sever
Connector
Blackberry Sync for
Gmail Offline
Google Sites Contact Sync Microsoft
Outlook
2008 2009
68 major feature releases 50 (so far)
16. Google Apps: the cloud for your business
Messagin
g
Gmail
Powerful email service with 25GB of storage and fast search
Talk
Integrated instant messaging, video and voice chat
Calendar
Personal, shared, and public calendars
Collaboratio
n
Docs
Simple real-time document collaboration from anywhere
Sites
Easily created and edited group pages
Video
Securely shared internal videos.
17. Security and compliance are better in the cloud
Security
Message Security
Protect email from malware and manage content policies.
Web Security
Block web based security threats. Manage web access.
Compliance
Message Discovery
Archive, search and retrieve email for e-discovery.
Message Encryption
Encrypt sensitive emails based on policies and content.
18. Google Apps: Unified Communications integration
Messagin
g
Gmail Unified messaging
Integrates with any phone system to deliver voice and fax access
from GMAIL and Email access over the phone.
Rich Phone Presence
Integrated phone presence with Google talk to see who is on or off the
phone and initiate click to dial off your phone ext.
Calendar integrated mobility
Personal, shared, and public calendars integrated with your phone voice
mail greetings, and mobility settings for find me follow me functionality
Desktop voice and telephony
Knowledge Screen pops
Desktop look up using Google search based on incoming caller ID and
name to provide adhoc call center functionality
UC web services
Both desktop and web gadgets enable full dialing , presence and
corporate phone search functionality from any OS or browser
Video enablement
Secure SIP services enable Desktop Video integration with any
legacy or IP based phone system
19. Google Apps Premier Edition Details
• Support and reliability guarantees
o 24/7 phone support
o 99.9% uptime service level agreement (SLA)
• Enterprise functionality
o 25 GB of storage per user email inbox
o Google Video for Business
o Postini Message Security
o Connector for Blackberry Enterprise Server
o Sync for Microsoft Outlook
• Platform
o Integration APIs: authentication, user directory, mail gateway,
migration, reporting
• $50/user/year
20. UC for Google Apps
• Support and Integration
o Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP
and TDM PBX’s
o Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to
Google Unified messaging
• Enterprise functionality
o Works with existing PBX
o Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, &
Blackberry
o Seamless support for Blackberry Enterprise Server
o Sync for Microsoft Outlook and Calendar Sync
o Integrated Rich phone presence with Google talk
o Integrated Incoming Screen Pops with Google desktop search
o Speech access to Google contacts, Presence & messages
• Platform
o Single sign in authentication with On premise server behind corporate firewall
• $100/user
• www.UC4googleapps.com
21. Google Apps customers
Enterprises — Fortune 500 and Small and Mid-Size Academic and Non–Profit
Public Sector Businesses Organizations
More than 1.75 million businesses
Thousands of new businesses every day
22. Google Apps/Google UC : What sets it apart
1 Dramatic cost savings
2 Less administrative time
3 Better reliability and security
4 Best email/communication experience for business
5 Best way to work with teams
23. Google Apps/Google UC : Learn More
1 www.google.com/a
2 www.uc4googleapps.com
3 www.youtube.com/uc4Gapps
4 www.youtube.com/ucommunicate
5 Contact us at: sales@esnatech.ca
