Office LinX 8.1 overview


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  • Software service that integrates with an IT departments existing VMWARE Vsphere environment and provides Seamless scalable integration of an organizations existing phone system with any on premise or Cloud based business application.Delivers true ubiquity across any operating system and mobile network while investing min footprint or infrastructure to an organizations existing IT infrastructure
  • Office LinX 8.1 overview

    1. 1. ©2010 Esna Technologies Inc. |<br />1<br />Version 8.1<br />Enabling virtualized collaboration for Cloud enabled enterprises<br />
    2. 2. 2<br />Driving Mobility and presence across any environment and business applications<br />
    3. 3. Version 8.1 Feature Content<br />3<br />64-bit OS Support<br /><ul><li>Support for Windows 7, 2008 and 2008 R2 64 bit versions</li></ul>PBX CTI and Rich Presence support<br /><ul><li>Added CTI support for:
    4. 4. Cisco Unified Call Manager 8.0 (TAPI)
    5. 5. Avaya CM 5.2 (requires Application Enablement Services – AES)
    6. 6. Toshiba Strata CIX CSTA (required for Windows 7 and 2008 installations)</li></ul>Repartee TUI Emulation<br /><ul><li>Added TUI emulation for Repartee messaging platform from Active Voice</li></li></ul><li>Zimbra integration<br />4<br />Zimbra E-mail Platform UM support<br /><ul><li>Support for messaging only synchronization with Zimbra e-mail platform
    7. 7. Both hosted and on-premise platforms supported
    8. 8. ZimbraZimlets for desktop and contact dialing
    9. 9. ZimbraZimlets for live call control</li></li></ul><li>UM with Web-links<br />5<br />Synced<br />SMTP forward<br />Supports read and MWI <br />Works in all environments<br />Requires UM license<br />
    10. 10. Highly Scalable, SIP Based Feature/Application Server:<br />800 Ports/100K Users<br />Windows Server with Unique High Availability Configurations<br />Single server configuration supports VMWare virtualization- 100 Sessions /5000 users<br />Legacy MigrationEnabler<br />Maintains User and Callers Interfaces Retained- OCTL/Call Pilot/Unity migrations<br />Interoperability & Applications<br />Integrates to virtually Any Email or PBX (Individually or Simultaneously) <br />Full Portfolio of Pre-Packaged UC Applications<br />Business Transformation & Innovation<br />Single license for desktop/web and mobile applications for voice/Fax/presence & mobility<br />Open API for 3rd Party Apps Integration/Enhancement<br />Nuance Speech Tools<br />Open SDK for IVR Development<br />6<br />
    11. 11. New Application Features<br />7<br />VMWare Ready Virtualization Support<br /><ul><li>VMWare Ready program completion provides certification of Esna’s UC platform with VMWare virtualization products
    12. 12. Efficiently manage IT resources, leverage manageability of VMWare suite of applications (vSphere)
    13. 13. Enables simpler transition and migration to hosted or cloud VoIP solutions </li></ul><br />Microsoft Exchange and Outlook 2010 Support<br /><ul><li>Introduction of MAPI based synchronization for messaging (post release service update)
    14. 14. Full contact, calendar and messaging synchronization for full Unified Communications experience</li></li></ul><li>New Application features<br />8<br />Calendar/Contact Synchronization<br /><ul><li>Full Calendar and Contact synchronization between the UC Server and Google Apps or Microsoft Exchange
    15. 15. Support group synchronization configuration via Exchange Super User or Google Oauth credentials
    16. 16. Provides unified location and presence management</li></ul>Microsoft OCS Support<br /><ul><li>Provides Esna CTI call control to Office Communicator, OCS enabling supported Esna CTI platforms (including Esna UC CTI on any PBX)
    17. 17. Shared presence between Office Communicator and UC clients</li></li></ul><li>9<br />Packaging<br />
    18. 18. 10<br />Packaging<br />
    19. 19. How to order & get support<br />Pre Sales Support<br /> for product info, data sheets, tech pubs, YouTube videos, etc.<br />Channel or Customer Interaction Support for Design, Configuration or Pricing<br />Canada: David Burwash<br />United States: Enterprise: David Ballins 905 695 3175:: Mike Seeley 905 695 3176::<br />Mid Market: Susan Fernand 905-707-9700::<br />EMEA: Nick St John 905707-9700::<br />Product Ordering<br />Government and Government Related Agencies/Entities<br />Federal, State & Local Gov’t entities can order from Avaya Gov’t Solutions directly<br />Commercial<br />Utilize Standard Partner Process with order and fulfillment through Esna direct<br />Installations Options<br /><ul><li>Esna provides all installation services. (BP can mark up Esna services as needed)
    20. 20. On Site and/or Touch to Cut Remote Services Available (TTC BP Must be Certified)
    21. 21. BP Installation and Certification
    22. 22. $5,000 to train and certify up to 3 techs (CBT)
    23. 23. Includes demo kit and 1st install support</li></ul>Post Installation Professional Services<br /><ul><li>Software Support + Upgrades
    24. 24. Managed Care
    25. 25. Custom Development</li></li></ul><li><ul><li>Access more Product information log on to:</li></ul><br />CONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALS<br /><br />For our online Demos, access our demo center at:<br /><br />For our online Youtube Channel:<br /><br /><br />
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