•Global provider of Unified Communication technology•Established in 1989 with over 1million esnatech messaging seatsdeployed worldwide•OEM provider of UC technology to major PBX vendors•20 plus years of management experience in the UC space•Telephony Office-LinX is recognized leader in innovation for Mobility,Presence, & Unified messaging from UC magazine and Frost and
Agenda Messaging & collaboration challenges Why existing solutions are costly & limited Google’s innovative approach The time is now to switch to the cloud Google Apps Premier Edition Overview of Google’s enterprise offering UC for Google Apps Edition Overview of Unified Communication services for Google apps from esnatech
Legacy messaging systems have problems 1 High costs Over $300/user/year Labor requirements 2 Maintenance, patches and upgrades User limitations 3 Less storage, poor search, no voice integration
On-premise messaging is expensive Costs of On-Premise Email (Per User, Per Year)Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
Upgrades are slow and painfulTime and money spent on upgrades… 18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2 • New servers Prepare network • OS upgrade • Purchase CALs Upgrade OS • Storage Install server • Drivers • Memory Add storage Move mailboxes 2000 2003 2007 …that occur only in 4-6 year cycles.
Admins and users experience limitations Admin headaches User limitations • Administrative burden: 22.8 • Limited storage: time wasted hours per week for Exchange managing to mailbox quotas server 20071 especially with Unified • Downtime: 60-150 minutes messaging-voice /fax/ planned and unscheduled per recorded conversations month2 • Slow search: users folder and • Opportunity cost: time spent sort email due to poor search maintaining email could be used and email archives are less for more strategic projects useful • Poor collaboration experience: limited real-time capabilities; no native sharing1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
Why run email yourself? Google will take care of email so you can focus on projects that add value to your business
Messaging and collaboration are better in the cloud 1. Less than 1/3 the cost of on- premise messaging systems 2. No hardware or software to maintain 3. More reliable and secure 4. Better user experience 5. Seamless voice integration with your existing phone system By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009
Google Apps is dramatically less expensive Over $300 Under $90Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
Superior reliability and less administration Better uptime than on-premise Less administrative time Downtime per month (in minutes)1 Administrative hours per week21 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.
Google Apps is more secure • Quick facts o 4th largest server manufacturer in the world o Billions of $ flowing through our systems o Millions of credit card numbers • 100s of thousands of identical servers o Hardened, custom Linux stack o No unused ports or services available o No third-party security issues o Quick update of all systems • Data distribution & multi-tenant model o Data shared across servers (GFS) o Data obfuscation on disk o Data replication • SAS 70 Type II certification
Gmail is the best email experience for business • Access content anytime, anywhere on virtually any device (even offline) • Support for Unified Messaging with esantech- UC for Google apps • 25 GB of storage means no managing to email quotas • Find any message instantly with sub- second search results • Automatically organize your inbox with conversation view • Integrated and intuitive chat with voice and video • Integrated with your existing phone system for screen pops, Dialing, and faxing New! Unified Messaging with esnatech, Interoperability with Outlook and Blackberry Enterprise Server
Docs and Sites: the best way to work in teams • Collaborate without the hassle of attachments: one document, multiple editors • Build powerful team sites without the help of an IT admin • Securely control access to your information • Works across platforms – it’s all in the browser Leverage the power of the web as a platform for collaboration
Continuous innovation delivered without hassles Google Video Blackberry Gmail Video Enterprise for Business Chat Sever Connector Blackberry Sync for Gmail OfflineGoogle Sites Contact Sync Microsoft Outlook2008 2009 68 major feature releases 50 (so far)
Google Apps: the cloud for your business Messagin g Gmail Powerful email service with 25GB of storage and fast search Talk Integrated instant messaging, video and voice chat Calendar Personal, shared, and public calendars Collaboratio n Docs Simple real-time document collaboration from anywhere Sites Easily created and edited group pages Video Securely shared internal videos.
Security and compliance are better in the cloud Security Message Security Protect email from malware and manage content policies. Web Security Block web based security threats. Manage web access. Compliance Message Discovery Archive, search and retrieve email for e-discovery. Message Encryption Encrypt sensitive emails based on policies and content.
Google Apps: Unified Communications integration Messagin g Gmail Unified messaging Integrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone. Rich Phone Presence Integrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext. Calendar integrated mobility Personal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality Desktop voice and telephony Knowledge Screen pops Desktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality UC web services Both desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser Video enablement Secure SIP services enable Desktop Video integration with any legacy or IP based phone system
Google Apps Premier Edition Details• Support and reliability guarantees o 24/7 phone support o 99.9% uptime service level agreement (SLA)• Enterprise functionality o 25 GB of storage per user email inbox o Google Video for Business o Postini Message Security o Connector for Blackberry Enterprise Server o Sync for Microsoft Outlook• Platform o Integration APIs: authentication, user directory, mail gateway, migration, reporting• $50/user/year
UC for Google Apps• Support and Integration o Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP and TDM PBX’s o Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to Google Unified messaging• Enterprise functionality o Works with existing PBX o Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, & Blackberry o Seamless support for Blackberry Enterprise Server o Sync for Microsoft Outlook and Calendar Sync o Integrated Rich phone presence with Google talk o Integrated Incoming Screen Pops with Google desktop search o Speech access to Google contacts, Presence & messages• Platform o Single sign in authentication with On premise server behind corporate firewall• $100/user• www.UC4googleapps.com
Google Apps customers Enterprises — Fortune 500 and Small and Mid-Size Academic and Non–Profit Public Sector Businesses Organizations More than 1.75 million businesses Thousands of new businesses every day
Google Apps/Google UC : What sets it apart 1 Dramatic cost savings 2 Less administrative time 3 Better reliability and security 4 Best email/communication experience for business 5 Best way to work with teams
Google Apps/Google UC : Learn More 1 www.google.com/a 2 www.uc4googleapps.com 3 www.youtube.com/uc4Gapps 4 www.youtube.com/ucommunicate 5 Contact us at: email@example.com