The ROI of Workplace Well-Being

The ROI of Workplace Wellbeing
Kate North
VP Global Development
e-Work.com
Kate Lister
President
Global Workplace Analytics

© 2014, Global Workplace Analytics
Pole
Poll
#1

The ROI of
Workplace Wellbeing
Kate Lister
July 24, 2014

Let us help you make the
business case for your clients.
Well-Being?
Wellness?

“Health is a state of complete physical, mental and
social well-being
and not merely the absence of disease or infirmity.”
- World Health Organization, 1948

PHYSIOLOGICAL lighting, temperature, food,
movement, air quality, hydration
noise, privacy, choice, stress,
work-life balance, healthcare,
control, ergonomics
social needs, team dynamics, culture,
connection, training, caring, brand
respect, pride, contribution,
trust, autonomy
©2014,GlobalWorkplaceAnalytics

Because people
are expensive!

Math
Ahead
REMAIN CALM
WARNING

Pole
Poll
#2

Productivity/presenteeism
Reducing absenteeism
Increasing engagement
Reducing healthcare costs
Improving safety
© 2014 Global Workplace Analytics
Working Well: What’s next for wellness? Buck Consultants, 2012
What’s Driving Wellness?

Direct Costs of Wellness:
• Absenteeism
• Healthcare costs
• Disability
• Workers comp

Direct Costs
= 15%

Presenteeism

Source: “Poor Health Costs U.S. Economy $576 Billion” Journal of
Occupational & Environmental Medicine (quoting IBI research), April 2009
$1.00
Medical Costs

$2.30
Productivity

What causes poor health?

Claims

Pole
Poll
#3

z

11%
10%
32%
8%
17%
36%
22%
$413
$587
$1,091
$606
$1,653
$2,184
$1,378
$PP Prevalence$/Capita
$38
$106
$347
$178
$104
$128
$80
Risk Factor
Ten Modifiable Health Risk Factors Are Linked to More Than One-Fifth of
Employer-Employee Health Care Spending. Health Affairs, 31, 2472-2484. © 2014, Global Workplace Analytics

Obesity Trends* Among U.S. Adults
1985
*BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
No Data <10% 10%–14%

Obesity Trends* Among U.S. Adults
1991
No Data < 10% 10%–14% 15%-19%

No Data <10% 10%–14% 15%-19% 20%+
Obesity Trends Among U.S. Adults
1997

No Data <10% 10%–14% 15%–19% 20%–24% ≥25%
2001

<10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30%
2005

2010
<10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30%

•  Diabetes
•  Heart attack
•  Stroke
•  Premature death

Chronic
Disease

Last Pole
Poll

% of Workforce

86%

3x to 10xmore unhealthydays/month

Multiple Risk Factors
Heart Disease
•  Obesity
•  Tobacco use
•  High blood pressure
•  High cholesterol
•  Inactivity
•  Stress © 2014, Global Workplace Analytics

63% not engaged
24% disengaged

-‐60
-‐50
-‐40
-‐30
-‐20
-‐10
0
10
20
30

Absenteeism

Turnover

Shrinkage

Safety
Incidents

Patient
Safety
Incidents

Quality
(defects)

Customer

Productivity

Proﬁtability

Engagement
Impact
© 2014 Global Workplace Analytics
22%
21%
10%
41%
41%
48%
28%
45%
37%
Gallup 2013 “State of the American Workforce Report”

Engaged
Disengaged
54%
45%
Exercise 3x/week
Source: Gallup-Healthways Wellbeing Survey 2013 © 2014, Global Workplace Analytics

They Cost Less
Evaluation of the Relationship Between Individual Well-Being and Future
Health Care Utilization and Cost. Pop Health Management, 2012.
48%
Admissions/ER
66%
Prescriptions
60%
Medical

+ 10%
Well-Being =
- 5% Absences
-  24% Presenteeism
+ 5% Performance
+ 6% “Best Work Days”
Healthways 2012 Annual Report © 2014, Global Workplace Analytics

Year 1
Year 5+
52%
84%
Reduced Health Risks
Source: Buck's 2012 Working Well: A Global Survey of
Health Promotion and Workplace Wellness Strategies

ROI =
144% to 3,000%

Only
11%

How
Why

Air
Water
Nourishment.

LightFitness
Comfort
Mind

Delos Well Building Standard ®
•  Focused Mind
•  Sustained Energy
•  Healthy Weight
•  Rest & Regeneration
•  Stress & Mood Management
•  Longevity
•  Growth & Development
•  Enhanced Beauty
•  Enhanced Vitality
•  Immune & Microbiome Support
•  Natural Alignment

Air
–  Healthy HVAC
–  Materials Red List
–  Humidity Control
Water
–  Impurity Reduction
–  Water Infusions
Nourishment
–  Nutrient Bioavailability
–  Antioxidant Availability
–  Botanics
–  Nutrition and Diet
Information
–  Hydration Station
Light
–  UV Management
–  Light Therapy
–  Window Performance &
Design
–  Automated Lighting
Controls
Fitness
–  Alexander Technique
–  Exercise Support
–  Workplace Exercise
Comfort
–  Ergonomics
–  Sound
–  Vibration Control
–  EMF Protection
–  Surface Bioload
–  Heat
Mind
–  Intelligent Monitoring
–  Relaxation Support
–  Wellness Concierge
Data: Well™ Features

PHYSIOLOGICAL lighting, temperature, food, movement,
air quality, hydration
noise, privacy, choice, stress,
toxins, work-life balance,
access to healthcare, control,
ergonomics
social needs, team dynamics,
visuals, brand, culture, values,
pride, contribution
connection, training, tools,
respect, trust, autonomy,
highest and best use

Belongingness
•  Social Needs
•  Team Dynamics
•  Visuals
•  Brand
•  Culture
•  Values
•  Pride
•  Contribution
•  Connection
•  Training
•  Tools

Esteem
•  Respect
•  Trust
•  Autonomy
•  Highest and Best

PHYSIOLOGICAL
CALORIE FREE
CHOCOLATE &
FAT FREE PIZZA

Let us help you make the
business case for your clients.Time
to
Share

© 2014, Global Workplace Analytics, all rights reserved
Free
Resources
From

Global
Workplace
Analy5cs

•  Employee
Workplace
Savings
Calculator™

•  Employer/Environmental
Savings
Calculator

•  ROI
White
Papers

•  Results-‐Based
Management
White
Paper

•  Various
PresentaCons

Email
Kate@GlobalWorkplaceAnalyCcs.com

Stay in Touch!
Kate
Lister

President

Global
Workplace
Analytics

Kate@GlobalWorkplaceAnalytics.com

Kate North
VP, Global Development
e-Work.com
Kate.North@e-Work.com
FutureWorkforce
LinkedIn
WEWorkplace
LinkedIn

Integrating Human Capital Metrics
to Support Workplace Change
August
Webinar
Tuesday,
August 26th
11:00 EST
©2014, e-Work.com
Dr. Anita Kamouri,
Founder
Iometrics, Inc.
We will explore how
to use human
capital metrics to
create a balanced
business case for
workplace change.

©2014, e-Work.com
World Workplace Sept 16th – 19th in New Orleans
WE Master Class
Full Workplace Track
Launch of WE
©2014, e-Work.com

The ROI of Workplace Well-Being

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