The ROI of Workplace Well-Being

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The ROI of Workplace Well-Being

  1. 1. The ROI of Workplace Wellbeing Kate North VP Global Development e-Work.com Kate Lister President Global Workplace Analytics
  2. 2. © 2014, Global Workplace Analytics Pole Poll #1
  3. 3. The ROI of Workplace Wellbeing Kate Lister July 24, 2014
  4. 4. Let us help you make the business case for your clients. © 2014, Global Workplace Analytics Well-Being? Wellness?
  5. 5. “Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.” - World Health Organization, 1948
  6. 6. PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration noise, privacy, choice, stress, work-life balance, healthcare, control, ergonomics social needs, team dynamics, culture, connection, training, caring, brand respect, pride, contribution, trust, autonomy ©2014,GlobalWorkplaceAnalytics
  7. 7. PHYSIOLOGICAL WIFI
  8. 8. How Why
  9. 9. Because people are expensive! © 2014, Global Workplace Analytics
  10. 10. Math Ahead REMAIN CALM WARNING © 2014, Global Workplace Analytics
  11. 11. © 2014, Global Workplace Analytics
  12. 12. © 2014, Global Workplace Analytics
  13. 13. © 2014, Global Workplace Analytics Pole Poll #2
  14. 14. Productivity/presenteeism Reducing absenteeism Increasing engagement Reducing healthcare costs Improving safety © 2014 Global Workplace Analytics Working Well: What’s next for wellness? Buck Consultants, 2012 What’s Driving Wellness?
  15. 15. Direct Costs of Wellness: • Absenteeism • Healthcare costs • Disability • Workers comp © 2014, Global Workplace Analytics
  16. 16. Direct Costs = 15% © 2014, Global Workplace Analytics
  17. 17. © 2014, Global Workplace Analytics Presenteeism
  18. 18. © 2014, Global Workplace Analytics Source: “Poor Health Costs U.S. Economy $576 Billion” Journal of Occupational & Environmental Medicine (quoting IBI research), April 2009 $1.00 Medical Costs
  19. 19. © 2014, Global Workplace Analytics $2.30 Productivity
  20. 20. © 2014, Global Workplace Analytics
  21. 21. What causes poor health? © 2014, Global Workplace Analytics
  22. 22. Claims © 2014, Global Workplace Analytics
  23. 23. WE CAN CHOOSE WELLNESS!
  24. 24. © 2014, Global Workplace Analytics Pole Poll #3
  25. 25. © 2014, Global Workplace Analytics
  26. 26. z   11% 10% 32% 8% 17% 36% 22% $413 $587 $1,091 $606 $1,653 $2,184 $1,378 $PP Prevalence$/Capita $38 $106 $347 $178 $104 $128 $80 Risk Factor Ten Modifiable Health Risk Factors Are Linked to More Than One-Fifth of Employer-Employee Health Care Spending. Health Affairs, 31, 2472-2484. © 2014, Global Workplace Analytics
  27. 27. © 2014, Global Workplace Analytics
  28. 28. Obesity Trends* Among U.S. Adults 1985 *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC No Data <10% 10%–14%
  29. 29. Obesity Trends* Among U.S. Adults 1991 No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  30. 30. No Data <10% 10%–14% 15%-19% 20%+ Obesity Trends Among U.S. Adults 1997 *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  31. 31. No Data <10% 10%–14% 15%–19% 20%–24% ≥25% Obesity Trends Among U.S. Adults 2001 *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  32. 32. <10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30% Obesity Trends Among U.S. Adults 2005 *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  33. 33. Obesity Trends Among U.S. Adults 2010 <10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  34. 34. Obesity Trends* Among U.S. Adults 1991 No Data < 10% 10%–14% 15%-19% *BMI ≥30, or ~ 30 lbs. overweight for 5’ 4” person) Source: Behavioral Risk Factor Surveillance System, CDC
  35. 35. © 2014, Global Workplace Analytics
  36. 36. © 2014, Global Workplace Analytics
  37. 37. © 2014, Global Workplace Analytics •  Diabetes •  Heart attack •  Stroke •  Premature death
  38. 38. © 2014, Global Workplace Analytics
  39. 39. © 2014, Global Workplace Analytics
  40. 40. © 2014, Global Workplace Analytics
  41. 41. © 2014, Global Workplace Analytics
  42. 42. Chronic Disease © 2014, Global Workplace Analytics
  43. 43. © 2014, Global Workplace Analytics Last Pole Poll
  44. 44. % of Workforce © 2014, Global Workplace Analytics
  45. 45. 86% © 2014, Global Workplace Analytics
  46. 46. 3x to 10xmore unhealthydays/month © 2014, Global Workplace Analytics
  47. 47. Multiple Risk Factors Heart Disease •  Obesity •  Tobacco use •  High blood pressure •  High cholesterol •  Inactivity •  Stress © 2014, Global Workplace Analytics
  48. 48. 63% not engaged 24% disengaged © 2014, Global Workplace Analytics
  49. 49. -­‐60   -­‐50   -­‐40   -­‐30   -­‐20   -­‐10   0   10   20   30   Absenteeism   Turnover   Shrinkage   Safety  Incidents   Patient  Safety  Incidents   Quality  (defects)   Customer   Productivity   Profitability   Engagement Impact © 2014 Global Workplace Analytics 22% 21% 10% 41% 41% 48% 28% 45% 37% Gallup 2013 “State of the American Workforce Report”
  50. 50. Engaged Disengaged 54% 45% Exercise 3x/week Source: Gallup-Healthways Wellbeing Survey 2013 © 2014, Global Workplace Analytics
  51. 51. © 2014, Global Workplace Analytics
  52. 52. They Cost Less Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost. Pop Health Management, 2012. 48% Admissions/ER 66% Prescriptions 60% Medical © 2014, Global Workplace Analytics
  53. 53. + 10% Well-Being = - 5% Absences -  24% Presenteeism + 5% Performance + 6% “Best Work Days” Healthways 2012 Annual Report © 2014, Global Workplace Analytics
  54. 54. Year 1 Year 5+ 52% 84% Reduced Health Risks © 2014, Global Workplace Analytics Source: Buck's 2012 Working Well: A Global Survey of Health Promotion and Workplace Wellness Strategies
  55. 55. ROI = 144% to 3,000% © 2014, Global Workplace Analytics
  56. 56. Only 11% © 2014, Global Workplace Analytics
  57. 57. How Why © 2014, Global Workplace Analytics
  58. 58. Air Water Nourishment.   LightFitness Comfort Mind © 2014, Global Workplace Analytics
  59. 59. Delos Well Building Standard ® •  Focused Mind •  Sustained Energy •  Healthy Weight •  Rest & Regeneration •  Stress & Mood Management •  Longevity •  Growth & Development •  Enhanced Beauty •  Enhanced Vitality •  Immune & Microbiome Support •  Natural Alignment © 2014, Global Workplace Analytics
  60. 60. Air –  Healthy HVAC –  Materials Red List –  Humidity Control Water –  Impurity Reduction –  Water Infusions Nourishment –  Nutrient Bioavailability –  Antioxidant Availability –  Botanics –  Nutrition and Diet Information –  Hydration Station Light –  UV Management –  Light Therapy –  Window Performance & Design –  Automated Lighting Controls Fitness –  Alexander Technique –  Exercise Support –  Workplace Exercise Comfort –  Ergonomics –  Sound –  Vibration Control –  EMF Protection –  Surface Bioload –  Heat Mind –  Intelligent Monitoring –  Relaxation Support –  Wellness Concierge Data: Well™ Features © 2014, Global Workplace Analytics
  61. 61. PHYSIOLOGICAL lighting, temperature, food, movement, air quality, hydration noise, privacy, choice, stress, toxins, work-life balance, access to healthcare, control, ergonomics social needs, team dynamics, visuals, brand, culture, values, pride, contribution connection, training, tools, respect, trust, autonomy, highest and best use © 2014, Global Workplace Analytics
  62. 62. © 2014, Global Workplace Analytics Belongingness •  Social Needs •  Team Dynamics •  Visuals •  Brand •  Culture •  Values •  Pride •  Contribution •  Connection •  Training •  Tools
  63. 63. © 2014, Global Workplace Analytics Esteem •  Respect •  Trust •  Autonomy •  Highest and Best
  64. 64. PHYSIOLOGICAL CALORIE FREE CHOCOLATE & FAT FREE PIZZA © 2014, Global Workplace Analytics
  65. 65. Let us help you make the business case for your clients.Time to Share © 2014, Global Workplace Analytics
  66. 66. © 2014, Global Workplace Analytics, all rights reserved Free  Resources  From     Global  Workplace  Analy5cs   •  Employee  Workplace  Savings  Calculator™   •  Employer/Environmental  Savings  Calculator   •  ROI  White  Papers   •  Results-­‐Based  Management  White  Paper   •  Various  PresentaCons     Email  Kate@GlobalWorkplaceAnalyCcs.com  
  67. 67. Stay in Touch! Kate  Lister   President   Global  Workplace  Analytics   Kate@GlobalWorkplaceAnalytics.com   Kate North VP, Global Development e-Work.com Kate.North@e-Work.com FutureWorkforce LinkedIn WEWorkplace LinkedIn
  68. 68. ©2014, e-Work.com Resources
  69. 69. Integrating Human Capital Metrics to Support Workplace Change August Webinar Tuesday, August 26th 11:00 EST ©2014, e-Work.com Dr. Anita Kamouri, Founder Iometrics, Inc. We will explore how to use human capital metrics to create a balanced business case for workplace change.
  70. 70. ©2014, e-Work.com World Workplace Sept 16th – 19th in New Orleans WE Master Class Full Workplace Track Launch of WE ©2014, e-Work.com
  71. 71. Thank you! We welcome your feedback ©2014, e-Work.com Kate North 512 750 3347 kate.north@e-Work.com

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