Telework in the UK: The Bottom line benefits
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Telework in the UK: The Bottom line benefits
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Telework in the UK: The Bottom line benefits
- The Shifting Nature of Work in the UK Bottom Line Benefits Kate Lister, Tom Harnish Sponsored by Citrix Online © 2011 Telework Research Network – All Rights Reserved Telework Research Network
- The Shifting Nature of Work in the UK Bottom Line Benefits Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Introduction ‣ Definitions ‣ Sources ‣ Assumptions ‣ Variables ‣ Benefits Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- BACKGROUND • 500 case studies, reports • Top virtual employers, experts, advocates, naysayers • Cited in Harvard Business Review, Wall Street Journal, etc. Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- SOURCES • UK government sources: Department for Work and Pensions, Department for Transport, Office of National Statistics, Department of Trade and Industry. • Flexibility.co.uk, Wisework Ltd, UK Telework Association, Enterprise Nation • AON, Kenexa Research, British Chambers of Commerce, Confederation of Business Industry, Chartered Institute of Personnel and Development, Equality and Human Rights Commission, Eurofound, European Union: European Social Fund, Forrester Research Inc, McKinsey Global Institute, Orange Future Enterprise Coalition, Royal Automobile Club Foundation, Trade Union Congress Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- GENERAL ASSUMPTIONS ‣ 2 days per week ‣ 50 per cent of workforce ‣ 67 per cent willing ‣ 75 per cent reduction in driving Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- VARIABLES ✓ Total # of employees absences ✓ Current # of Teleworkers ✓ % Reduc9on in absences ✓ Days/week of telework ✓ % turnover ✓ Addi9onal teleworkers ✓ % Reten9on ✓ Roundtrip miles to work ✓ Produc9vity ✓ Roundtrip commute in ✓ Average annual earnings minutes ✓ Other company savings ✓ Other employee Savings ✓ % Who could work at home ✓ £ per litre of petrol ✓ % Who want to telework ✓ % teleworker offices that ✓ % Daily travel reduc9on are eliminated ✓ Parking, Food, Work ✓ Cost/kWh of electricity Clothes ✓ Cost/office ✓ Other Individual Savings/ ✓ Cost of losing an employee Year ✓ Cost of unscheduled ✓ Day Care Costs Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- POLE Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER BENEFITS • Productivity • Real Estate • Absenteeism • Retention • Other Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- PRODUCTIVITY • Fewer Interruptions • More Effective Time Management • Empowerment • Flexible Hours • More Hours Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Annual Increase in Productivity! Twice Weekly 50 100 500 UK Workshifting Productivity Increase £102,713 £205,426 £1,027,130 £15.3 b Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- REAL ESTATE • Average office cost = £4,292/year (based on a 2007 government report) though London offices can run 2-3 times higher. • Reduction with 2 day a week home working = 15 per cent (based on a 2007 government report) • Electricity savings = 4,400 kWh per person, per year (based on two corroborating studies by Global Environment Technology Foundation and Sun Microsystems) • Extra home office energy is shown as a cost in the Employee Savings section Telework Research Network
- Annual Savings In Real Estate & Energy! Twice Weekly 50 100 500 UK Workshifting Real Estate & Energy Savings £27,810 £55,621 £278,106 £4.2 b Telework Research Network
- ABSENTEEISM Experience less stress; • • Less exposer to sick co-workers; • Exposed to fewer occupational and environmental hazards; • Avoid driving—the most dangerous part of the day; • Able to handle personal appointments without losing a full day s work • More time for exercise. Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Annual Savings Due To Reduced Absenteeism! Twice Weekly 50 100 500 UK Workshifting Absenteeism Savings £21,763 £43,525 £217,626 £3.2 b Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- RETENTION • Option to work at home top non- financial benefit desired by employees • Expands the talent pool beyond geographic boundaries • Provides access to disabled workers • Offers alternatives that would have otherwise kept parents and senior caregivers out of the full-time workforce • Appeals to aging workers Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Annual Savings Due To Reduced Turnover! Twice Weekly 50 100 500 UK Workshifting Turnover Savings £1,926 £3,852 £19,262 £287 m More realistic? £60,000 £120,000 £601,000 £9.0 b Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- OTHER • Improved Continuity of Operations • Improved community citizenship • Offers alternative to off-shoring • Avoids environmental sanctions • Avoids city access fees • Reduces overtime and overstaffing • Offers easier 24/7 global coverage • Reduces potential for discrimination • Weeds out weak players • Improves work-life balance • Avoids of local labor burnout • Equalizes personalities • Allows local knowledge hires Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER CONCERNS • Control • Productivity • Technology • Security • Costs • Culture Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER CONCERNS • Control! • Productivity • Technology • Security • Costs • Culture Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER CONCERNS • Control • Productivity! • Technology • Security • Costs • Culture Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER CONCERNS • Control • Productivity • Technology! • Security • Costs • Culture Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYER CONCERNS • Control • Productivity • Technology • Security! • Culture Telework Research Network
- EMPLOYER CONCERNS • Control • Productivity • Technology • Security • Culture! Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- POLE POLL Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYEE BENEFITS • Time • Money Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- TIME • 54 minutes playing in traffic or riding public transportation • 10 per cent spend more than 2 hours Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Time Savings / Year (equivalent based on 8 hour workday)! Scenario Low Avg. High Time work days / year / person 8.5 11 21.5 Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- MONEY - £ ‣ Transportation ‣ Food ‣ Clothes Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Workshifter Savings / Year by Mode of Travel! (including fuel where appropriate)! Car Moto Bike Coach Rail Walk Low £720 £627 £475 £437 £563 £220 Mid £1,049 £955 £803 £765 £1,280 £548 High £2,883 £1,307 £1,154 £1,117 £2,021 £900 Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- AND MORE Daycare / Eldercare • • Serendipity purchases • Office gifts • Vehicle insurance • Other incidentals • Live in less expensive area Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- EMPLOYEE CONCERNS • Discipline • Space • Loneliness • Co-Worker Jealousy • Advancement • Overworking Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- COMMUNITY BENEFITS • Petroleum imports • Greenhouse gases • Traffic and accidents • Other Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- PETROLEUM IMPORTS • Save over £750 million a year in imported oil • Reduce oil imports by the equivalent of two- thirds of the UK s Sub- Saharan African imports Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- GREENHOUSE GASES • Equivalent to taking 2.5 million cars off the road • Reduce transportation sector greenhouse gas by more than 4 per cent Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- TRAFFIC AND ACCIDENTS • 90 per cent said poor reliability of road networks had reduced productivity • 75 per cent complained that transport delays had a strong or moderate impact on the ability of their staff to get to work on time • 75 per cent feel their staff arrived at work stressed Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Other Community Benefits • Revitalize cities by reducing traffic—a disincentive to visitors • Improve emergency responsiveness • Provide portable work options for military families • Raise the standard of living in rural and disadvantaged areas • Reduce terrorism targets of opportunity • Lower healthcare cost • Provide highly educated talent access to jobs that maximize their potential • Promote inbound talent migration without adding to local population • Further reduce travel through widespread use of virtual technologies Sponsored by Citrix Online © Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- SUMMARY Total Impact! Twice Weekly 50 100 500 UK Workshifting Employer £154,212 £308,425 £1,542,124 £23.0 b Employee £52,448 £104,897 £524,483 £7.4 b Community £14,216 £28,431 £142,156 £2.1 b Overall £220,876! £441,753! £2,208,763! £32.5 b! Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved
- Kate Lister kate@teleworkresearchnetwork.com Tom Harnish tom@teleworkresearchnetwork.com +01-760-703-0377 TeleworkResearchNetwork.com
- QUESTIONS? Sponsored by Citrix Online Telework Research Network © 2011 Telework Research Network – All Rights Reserved