Russell Turner and Seth Porta are site reliability engineers at Domino's Pizza who are responsible for ensuring the best online customer experience. They initially tested Splunk in 2009 and found it provided faster searches, real-time insights, better reporting, and faster alerting compared to their previous log aggregation tool. Domino's now uses Splunk across two data centers to monitor various systems and applications. Splunk has helped reduce troubleshooting time from hours to minutes, identify sales trends to inform marketing decisions, and save $300,000 versus alternate tools. Domino's plans to expand their use of Splunk for more operational analysis and apps.