Presented as part of Leadership Capacity Building Seminar- California Hispanic Chambers of Commerce Statewide Convention

1. Prepared for California Hispanic Chambers of Commerce State Convention
Leadership Capacity Building, 2014
The
Exit
Interview
The
Exit
Interview
is
often
overlooked
as
an
extremely
valuable
retention
and
organizational
effectiveness
tool.
It
is
also
an
excellent
tool
in
managing
the
transition
process.
Each
Board
Member,
committee
and
board
member
who
leaves
an
organization
(for
whatever
reason)
should
be
given
an
exit
interview,
if
willing.
An
in-­‐person
exit
interview
should
be
relaxed.
Organizational
leaders
can
ask
exit
interview
questions
verbally
or
in
questionnaire
form.
It
is
not
uncommon
for
exit
interview
questions
to
be
sent
in
electronic
questionnaire
form.
Some
organizations
choose
to
send
questions
1-­‐3
months
afterwards.
Keeping
responses
anonymous
is
an
alternative.
Sample
Exit
Interview
Questions:
1. What
is
your
overall
impression
of
our
organization
(i.e.
culture
leadership,
management
styles)?
2. What
was
most
satisfying
about
your
position?
What
did
you
like
most
about
working
with
us?
3. What
was
least
satisfying
about
your
position
or
what
did
you
like
least
about
working
with
us?
4. What
would
you
change
within
our
Board
Member
Management
Program?
Would
you
add
or
change
any
of
the
functions
of
the
Board
Committees?
5. Did
your
role
within
our
organization
turn
out
to
be
as
you
expected?
6. Were
you
able
to
achieve
your
personal
and
professional
goals?
Why
or
Why
not?
7. Did
you
receive
sufficient
instruction,
communication,
feedback,
and
support
to
perform
effectively?
8. What
would
you
do
to
improve
our
organization?
OR
Based
on
your
experience
with
us,
what
can
we
do
better?
9. What
was
your
experience
working
with
our
staff,
clients,
business
and
community
partners?
10. Based
on
your
experience
with
us,
what
can
we
do
better?
11. Would
you
consider
working
with
us
again
in
the
future?
12. From
your
perspective,
how
might
we
attract
and
retain
more
stellar
Board
Members?
13. Any
other
comments
on
strategies,
processes,
systems
or
initiatives?
© 2014 Sheryl “Shera” Sever TEL:415.713.7727
Igniting the Spark™ SKYPE: Sheralot
www.sherylsever.com
HIGH IMPACT QUESTIONS:
When you first joined our
organization, what was your
big vision? How close to
realizing this are you/we?
What do you see as our
organization’s most
significant outcomes or
impact?

2. Prepared for California Hispanic Chambers of Commerce State Convention
Leadership Capacity Building, 2014