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MOOCs for Professional Development: 
Transformative Learning Environments 
and Roles for LIS 
Michael Stephens, PhD 
SJSU School of Information 
IFLA World Library and Information Congress 
80th IFLA General Conference and Assembly 
16-22 August 2014, Lyon, France
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 
Learning
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 
“Being adaptable in a flat world, knowing 
how to ‘learn how to learn,’ will be one of the 
most important assets any worker can have, 
because job churn will come faster, because 
innovation will happen faster,” writes Thomas 
Friedman in The World Is Flat.
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 
Learning Organization
Staff Development Days 
Conferences 
Webinars 
Workshops 
Training Departments
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 
I’d argue for continuing staff 
development days, but I’d also 
urge administrators to promote a 
culture of learning all year long.
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 
Learning 2.0 
Mobile 23 Things 
MOOCs 
http://lj.libraryjournal.com/2011/11/opinion/michael-stephens/lessons-from-learning-2-0-office-hours/ 
http://23mobilethings.net/wpress/ 
http://lj.libraryjournal.com/2014/04/opinion/michael-stephens/lessons-from-hyperlibmooc-office-hours/
Confidence 
Comfort 
Willingness to explore
Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
http://lj.libraryjournal.com/2014/04/opinion/michael-stephens/lessons-from-hyperlibmooc-office-hours
cMOOC for 
LIS 
Professional 
Development 
Connectivist Theory
#hyperlibMOOC 
Background
Stephens, M. & Jones, K. M. L.(2014). “Emerging Roles: Key Insights from Librarians in a Massive Open Online Course,” 
proceedings of 16th Distance Library Services Conference, Denver, April 2014.
http:// 
mooc.hyperlib.sjsu.edu
The MOOC Structure 
• 10 modules of content over 12 weeks 
• Primary lectures provided by Michael & Kyle; guest lectures 
provided by leading professionals in the field 
• All course readings and media were open and accessible, 
including the textbook (Library 2.0: A guide to participatory 
service) 
• 11 LIS students–some from SJSU and some from other 
programs–worked as leaders of homerooms in which 
students were placed to support course logistics and act as a 
go-to resource for students 
15
Statistics 
• 2 instructors 
• 9 guest lecturers 
• 363 registered students 
• 310 blogs 
• 10 homerooms 
• 3,929 blog comments 
posted 
• 3,788 instances of badges 
unlocked 
• 2,099 status updates 
• 1,246 public blog posts 
published 
• 80 Tribes (groups)
Recent Findings
Their Expectations 
Going In 
Students wanted to… 
• Understand MOOCs better: 
their design, their structure, our 
approach 
• See the LIS & MOOC 
connections: they wondered if 
MOOCs held any opportunity 
for their own institution and 
relationship to their professional 
practice 
• Take advantage of the 
convenience: in terms of time, 
duration, portability, and ease of 
access 
20 
© http://www.flickr.com/photos/ohiouniversitylibraries/3507674990/
After #hyperlibMOOC 
• 53 participants 
earned certificates 
(15%) 
• Alumni formed 
Facebook groups 
• Meet ups & sharing 
on Twitter
76% of survey 
respondents indicated 
that they felt successful.
Measuring Their Own 
Success 
Students spoke of their success in 
terms of… 
• Completion: they viewed all the 
lectures, read the materials, 
completed the assignments, and 
stuck with the course to the end 
• Interaction: they felt that they had 
engaged and interacted with their 
peers 
• Time: their lack of it interacted with 
their level of participation 
• Content: they felt they had 
knowledge of core concepts and 
models and could apply them in 
their professional setting 
23 
© http://www.flickr.com/photos/picas_and_points/316100209/
Ideas
Networking
Self
Renewed 
Outlook
Roles for LIS 
Professionals
Reflecting on your MOOC 
experience, what roles do you 
think librarians might play within 
MOOCs?
Guide
For example, one respondent envisioned librarians as 
“learning mentors” in a MOOC, by acting as real-life 
educational resources, who would help students, through 
conversation and resource connection, understand the 
course’s concepts. Another respondent saw librarians 
supporting MOOCs with “resources, space, and additional 
materials” to aid student learning.
Access 
Provider
Same role“we play in supporting all learners– 
connecting them with materials and support 
that will help them achieve their educational 
goals.”
Creator
Libraries are places “of learning [that are] only 
going to grow,” and creating MOOCs seems like 
a part of that natural evolution. By running and 
hosting MOOCs, librarians could create learning 
environments tailored to the needs of their 
communities.
Instructor
Librarians, to one respondent, have a 
professional inclination to teach, which makes 
them an asset to MOOCs “as a course leader 
or as a contributing voice.”
Learner
“Librarians would be well-served to participate 
in MOOCs to gain understanding of that type 
of learning experience as well as information 
presented for their own professional growth.”
Implications
Emerging Thematic Areas 
• Large scale professional 
development can engage, 
educate, and enhance 
current continuing 
education models. 
• The learning platform 
matters: participatory and 
connected design results in 
increased opportunities for 
professional networking 
and information sharing. 
© http://www.flickr.com/photos/61032550@N03/6112321994/ 
• This model, after further 
refinement, could be 
replicated for other courses 
and initiatives. It offers a 
low cost means to create 
professional development 
learning communities, and 
it could be adopted by 
other LIS programs, 
organizations, and 
consortia for similar 
educational purposes. 
43
Potential Benefits 
• Large scale professional 
development offers global 
opportunities for 
networking and sharing. 
• Learning is active and 
production-centered, and 
groups may work together 
to create something new. 
© http://www.flickr.com/photos/61032550@N03/6112321994/ 
44 
• Cultural awareness is 
enhanced in the global 
“MOOC” classroom. 
• Professionals can have 
access to experts from all 
over the world.
45 
MOOCs provide a way to engage with other 
professionals working on the same issues in 
other libraries and for a reasonable cost and 
time-commitment.
Implications 
! 
• Make time for continuous learning & PD 
• Organizations & associations should explore these 
models of open online learning. 
• Grass roots efforts and official partnerships may 
yield some new opportunities.
A deeper understanding of creating a 
learning space, argues Morville (2012), 
may lead to educators and LIS 
professionals becoming influential 
architects of learning environments.!
! 
References & Further Reading! ! 
Barnes, C. (2013). MOOCs: The challenges for academic librarians. Australian Academic & Research Libraries, 44(3), 163-175. doi: 
10.1080/00048623.2013.821048 ! 
DeJong, R. (2013, November 10). Why do students drop out of MOOCs? [Web log post]. Our Essays. Minding the Campus. Retrieved from http:// 
www.mindingthecampus.com/originals/2013/11/why_do_students_drop_out_of_mo.html ! 
Educause. (2011). 7 things you should know about MOOCs. Retrieved from http://net.educause.edu/ir/library/pdf/ELI7078.pdf ! 
Haggard, S. (2013). The maturing of the MOOC (Research paper number 130). Department for Business, Innovation and Skills. Retrieved from https://www.gov.uk/ 
government/uploads/system/uploads/attachment_data/file/240193/13-1173-maturing-of-the-mooc.pdfDeJong, (2013) ! 
Johnson, L., Adams Becker, S., Cummins, M., Estrada, V., Freeman, A., & Ludgate, H. (2013). NMC Horizon Report: 2013 Higher Education Edition. Austin, TX: The 
New Media Consortium. Retrieved from http://www.nmc.org/pdf/2013-horizon-report-HE.pdf ! 
Kendrick, C., & Gashurov, I. (2013, November 4). Libraries in the time of MOOCs [Web log post]. Educause Review. Retrieved from http://www.educause.edu/ero/ 
article/libraries-time-moocs ! 
Mahraj, K. (2012). Using information expertise to enhance massive open online courses. Public Services Quarterly, 8(4), 359-368. doi: 
10.1080/15228959.2012.730415 ! 
Morville, P. (2012, December 18). Architects of learning [Web log post]. Semantic Studios. Retrieved from http://semanticstudios.com/publications/semantics/ 
000662.php ! 
Pappano, L. (2012, November 2). The year of the MOOC [Web log post]. Education Life. The New York Times. Retrieved from http://www.nytimes.com/2012/11/04/ 
education/edlife/massive-open-online-courses-are-multiplying-at-a-rapid-pace.html?_r=0 ! 
Penn GSE. (2013, December 5). Penn GSE study shows MOOCs have relatively few active users, with only a few persisting to course end [Press release]. 
Retrieved from http://www.gse.upenn.edu/pressroom/press-releases/2013/12/penn-gse-study-shows-moocs-have-relatively-few-active-users-only-few-persisti ! 
Stephens, M. (2013a, October 23). Infinite learning [Web log post]. Library Journal. Retrieved from http://lj.libraryjournal.com/2013/10/opinion/michael-stephens/ 
infinite-learning-office-hours/ ! 
Stephens, M. (2013b). MOOCs for LIS professional development: Exploring new transformative learning environments and roles. Internet Learning, 2(2), 71-88. 
Retrieved from http://www.ipsonet.org/images/Westphalia_Press/Internet_Learning_Journal_2-2/5.%20Stephens%20-%20MOOCS%20for%20LIS%20Professional 
%20Development.pdf ! 
Yeager, C., Hurley-Dasgupta, B., & Bliss, C. A. (2013). cMOOCs and global learning: An authentic alternative. Journal of Asynchronous Learning Networks, 17(2), 
133-147. Retrieved from http://sloanconsortium.org/jaln/v17n2/cmoocs-and-global-learning-authentic-alternative

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MOOCs for Professional Development: Transformative Learning Environments and Roles for LIS

  • 1. MOOCs for Professional Development: Transformative Learning Environments and Roles for LIS Michael Stephens, PhD SJSU School of Information IFLA World Library and Information Congress 80th IFLA General Conference and Assembly 16-22 August 2014, Lyon, France
  • 2. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Learning
  • 3. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “Being adaptable in a flat world, knowing how to ‘learn how to learn,’ will be one of the most important assets any worker can have, because job churn will come faster, because innovation will happen faster,” writes Thomas Friedman in The World Is Flat.
  • 4. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Learning Organization
  • 5. Staff Development Days Conferences Webinars Workshops Training Departments
  • 6. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 I’d argue for continuing staff development days, but I’d also urge administrators to promote a culture of learning all year long.
  • 7. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Learning 2.0 Mobile 23 Things MOOCs http://lj.libraryjournal.com/2011/11/opinion/michael-stephens/lessons-from-learning-2-0-office-hours/ http://23mobilethings.net/wpress/ http://lj.libraryjournal.com/2014/04/opinion/michael-stephens/lessons-from-hyperlibmooc-office-hours/
  • 9. Tame the Web | Michael Stephens | SJSU SLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  • 11. cMOOC for LIS Professional Development Connectivist Theory
  • 13. Stephens, M. & Jones, K. M. L.(2014). “Emerging Roles: Key Insights from Librarians in a Massive Open Online Course,” proceedings of 16th Distance Library Services Conference, Denver, April 2014.
  • 15. The MOOC Structure • 10 modules of content over 12 weeks • Primary lectures provided by Michael & Kyle; guest lectures provided by leading professionals in the field • All course readings and media were open and accessible, including the textbook (Library 2.0: A guide to participatory service) • 11 LIS students–some from SJSU and some from other programs–worked as leaders of homerooms in which students were placed to support course logistics and act as a go-to resource for students 15
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  • 18. Statistics • 2 instructors • 9 guest lecturers • 363 registered students • 310 blogs • 10 homerooms • 3,929 blog comments posted • 3,788 instances of badges unlocked • 2,099 status updates • 1,246 public blog posts published • 80 Tribes (groups)
  • 20. Their Expectations Going In Students wanted to… • Understand MOOCs better: their design, their structure, our approach • See the LIS & MOOC connections: they wondered if MOOCs held any opportunity for their own institution and relationship to their professional practice • Take advantage of the convenience: in terms of time, duration, portability, and ease of access 20 © http://www.flickr.com/photos/ohiouniversitylibraries/3507674990/
  • 21. After #hyperlibMOOC • 53 participants earned certificates (15%) • Alumni formed Facebook groups • Meet ups & sharing on Twitter
  • 22. 76% of survey respondents indicated that they felt successful.
  • 23. Measuring Their Own Success Students spoke of their success in terms of… • Completion: they viewed all the lectures, read the materials, completed the assignments, and stuck with the course to the end • Interaction: they felt that they had engaged and interacted with their peers • Time: their lack of it interacted with their level of participation • Content: they felt they had knowledge of core concepts and models and could apply them in their professional setting 23 © http://www.flickr.com/photos/picas_and_points/316100209/
  • 24. Ideas
  • 26. Self
  • 28. Roles for LIS Professionals
  • 29. Reflecting on your MOOC experience, what roles do you think librarians might play within MOOCs?
  • 30. Guide
  • 31. For example, one respondent envisioned librarians as “learning mentors” in a MOOC, by acting as real-life educational resources, who would help students, through conversation and resource connection, understand the course’s concepts. Another respondent saw librarians supporting MOOCs with “resources, space, and additional materials” to aid student learning.
  • 33. Same role“we play in supporting all learners– connecting them with materials and support that will help them achieve their educational goals.”
  • 35. Libraries are places “of learning [that are] only going to grow,” and creating MOOCs seems like a part of that natural evolution. By running and hosting MOOCs, librarians could create learning environments tailored to the needs of their communities.
  • 37. Librarians, to one respondent, have a professional inclination to teach, which makes them an asset to MOOCs “as a course leader or as a contributing voice.”
  • 39. “Librarians would be well-served to participate in MOOCs to gain understanding of that type of learning experience as well as information presented for their own professional growth.”
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  • 43. Emerging Thematic Areas • Large scale professional development can engage, educate, and enhance current continuing education models. • The learning platform matters: participatory and connected design results in increased opportunities for professional networking and information sharing. © http://www.flickr.com/photos/61032550@N03/6112321994/ • This model, after further refinement, could be replicated for other courses and initiatives. It offers a low cost means to create professional development learning communities, and it could be adopted by other LIS programs, organizations, and consortia for similar educational purposes. 43
  • 44. Potential Benefits • Large scale professional development offers global opportunities for networking and sharing. • Learning is active and production-centered, and groups may work together to create something new. © http://www.flickr.com/photos/61032550@N03/6112321994/ 44 • Cultural awareness is enhanced in the global “MOOC” classroom. • Professionals can have access to experts from all over the world.
  • 45. 45 MOOCs provide a way to engage with other professionals working on the same issues in other libraries and for a reasonable cost and time-commitment.
  • 46. Implications ! • Make time for continuous learning & PD • Organizations & associations should explore these models of open online learning. • Grass roots efforts and official partnerships may yield some new opportunities.
  • 47. A deeper understanding of creating a learning space, argues Morville (2012), may lead to educators and LIS professionals becoming influential architects of learning environments.!
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  • 49. ! References & Further Reading! ! Barnes, C. (2013). MOOCs: The challenges for academic librarians. Australian Academic & Research Libraries, 44(3), 163-175. doi: 10.1080/00048623.2013.821048 ! DeJong, R. (2013, November 10). Why do students drop out of MOOCs? [Web log post]. Our Essays. Minding the Campus. Retrieved from http:// www.mindingthecampus.com/originals/2013/11/why_do_students_drop_out_of_mo.html ! Educause. (2011). 7 things you should know about MOOCs. Retrieved from http://net.educause.edu/ir/library/pdf/ELI7078.pdf ! Haggard, S. (2013). The maturing of the MOOC (Research paper number 130). Department for Business, Innovation and Skills. Retrieved from https://www.gov.uk/ government/uploads/system/uploads/attachment_data/file/240193/13-1173-maturing-of-the-mooc.pdfDeJong, (2013) ! Johnson, L., Adams Becker, S., Cummins, M., Estrada, V., Freeman, A., & Ludgate, H. (2013). NMC Horizon Report: 2013 Higher Education Edition. Austin, TX: The New Media Consortium. Retrieved from http://www.nmc.org/pdf/2013-horizon-report-HE.pdf ! Kendrick, C., & Gashurov, I. (2013, November 4). Libraries in the time of MOOCs [Web log post]. Educause Review. Retrieved from http://www.educause.edu/ero/ article/libraries-time-moocs ! Mahraj, K. (2012). Using information expertise to enhance massive open online courses. Public Services Quarterly, 8(4), 359-368. doi: 10.1080/15228959.2012.730415 ! Morville, P. (2012, December 18). Architects of learning [Web log post]. Semantic Studios. Retrieved from http://semanticstudios.com/publications/semantics/ 000662.php ! Pappano, L. (2012, November 2). The year of the MOOC [Web log post]. Education Life. The New York Times. Retrieved from http://www.nytimes.com/2012/11/04/ education/edlife/massive-open-online-courses-are-multiplying-at-a-rapid-pace.html?_r=0 ! Penn GSE. (2013, December 5). Penn GSE study shows MOOCs have relatively few active users, with only a few persisting to course end [Press release]. Retrieved from http://www.gse.upenn.edu/pressroom/press-releases/2013/12/penn-gse-study-shows-moocs-have-relatively-few-active-users-only-few-persisti ! Stephens, M. (2013a, October 23). Infinite learning [Web log post]. Library Journal. Retrieved from http://lj.libraryjournal.com/2013/10/opinion/michael-stephens/ infinite-learning-office-hours/ ! Stephens, M. (2013b). MOOCs for LIS professional development: Exploring new transformative learning environments and roles. Internet Learning, 2(2), 71-88. Retrieved from http://www.ipsonet.org/images/Westphalia_Press/Internet_Learning_Journal_2-2/5.%20Stephens%20-%20MOOCS%20for%20LIS%20Professional %20Development.pdf ! Yeager, C., Hurley-Dasgupta, B., & Bliss, C. A. (2013). cMOOCs and global learning: An authentic alternative. Journal of Asynchronous Learning Networks, 17(2), 133-147. Retrieved from http://sloanconsortium.org/jaln/v17n2/cmoocs-and-global-learning-authentic-alternative