Knowledge creation, Knowledge Transmission and Knowledge Retention

1. KNOWLEDGE
CREATION,TRANSMISSION
AND RETENTION
Presented by:
Priyanshi Jain
MBA(IT)

2. CONTENTS
➔ What is Knowledge?
➔ Conceptions of knowledge
➔ Types of knowledge
➔ Knowledge creation:
◆ SECI MODEL/ NONAKA’S MODEL
➔ Knowledge Transmission:
◆ Methods
◆ Benefits
➔ Knowledge Retention:
◆ Knowledge retention at a glance
◆ Tools
➔ Conclusion

3. INTRODUCTION

4. WHAT IS KNOWLEDGE
➔ Plato defined Knowledge as
“Justified true belief” though
“Well-adjusted true belief”
Is a more completed definition.
➔ Plato was an athenian philosopher
during the classical period in
Ancient Greece, founder of the
Platonist school of thought and the
Academy, the first institution of
higher learning in the western
world.

5. CONCEPTIONS OF
KNOWLEDGE
➔ Knowledge for Practice
➔ Knowledge in Practice
➔ Knowledge of Practice

6. TYPES OF KNOWLEDGE
EXPLICIT KNOWLEDGE
➔ Formalized,codified and referred to
as “know-what”
➔ Easy to identify,store and retrieve
TACIT KNOWLEDGE
➔ intuitive ,hard to define,
experience based
➔ referred to as “know-how”

7. EXPLICIT KNOWLEDGE

8. TACIT KNOWLEDGE

9. KNOWLEDGE CREATION
➔ Continuous combination ,
transfer and conversion of
different kinds of knowledge.
➔ Occurs when users interact,
practice and learn.

10. SECI MODEL/NONAKA’S MODEL
Japanese organizational
theorist and professor emeritus
at the graduate school of
international corporate strategy
of the hitotsubashi university,
best known for his study of
knowledge management.
IKUJIRO NONAKA

11. Nonaka has also proposed the SECI model, to
present the spiraling knowledge processes of
interaction between explicit knowledge and tacit
knowledge.
SECI:
● Socialization
● Externalization
● Combination
● Internalization
Nonaka has also proposed the
SECI Model, to present the
spiraling knowledge processes of
interaction between explicit
knowledge and tacit knowledge .
SECI Model :
Socialization
Externalization
Combination
Internalization
SECI MODEL

12. KNOWLEDGE TRANSMISSION
Act,Process or instance of
conveying,copying or causing
knowledge to pass from one
Person,place or situation to
another.

13. METHODS
KNOWLEDGE
FAIRS
INFORMAL
MEETINGS
ELECTRONIC
TECHNOLOGIES
MENTORING

15. Problem-solving
experience
reusable
Enable better
and fast
Decision-making
Stimulate
Innovation and
Growth
Improve
Delivery to
customers
Reduce the
loss of
Know-How
BENEFITS

17. KNOWLEDGE RETENTION
➔ Term describes our ability to
remember what we have been
taught.
➔ Involves Capturing Knowledge
in the organization so that it
can be used later.
➔ Process of absorbing and
retaining information over
time.

18. KNOWLEDGE RETENTION AT A
GLANCE
It’s quite easy to forget that we forget
quite easily:
➔ After one hour, people retain only
half of the information presented to
them.
➔ After one day,people forget more
than 70% of everything they have
learned.
➔ After a week,people forget 90% of
the information in their training.

19. Gamification
Social
Mobiles
Phones
Microlearning
Campaign
Style
learning
TOOLS

21. CONCLUSION
“Successful Knowledge transfer involves neither
Computers nor documents but rather interaction
between people.”
-Thomas H. Davenport