1.2 Influences on Business
N5 Business Management
TASK



Question Bank



1-4
Stakeholders
Stakeholders are people with a key
interest in a business
 The main ones in business are:


•Owners/Shareho...
Owners and Shareholders
•

The number of owners and the roles they
carry out differ according to the size of the
firm

•

...
Managers
Organise
 Make decisions
 Hire and fire
 Plan ahead
 Command & control
 Accountable to the owner(s)

Employees
A business needs staff or employees
to carry out its activities
 Employees agree to work a certain
number of ho...
Customers
•
•
•

Customers buy the goods or services
produced by firms
They may be individuals or other
businesses
Firms m...
Suppliers
Firms get the resources they need to
produce goods and services from
suppliers
 Businesses should have effectiv...
Community
Firms and the communities they exist
in are also in a two-way relationship
 The local community may often
provi...
Government
• Economic policies affect firms’ costs
(through taxation and interest rates)
• Legislation regulates what busi...
TASK


Question Bank



1-10

Debate
 The school is to be knocked down and a new
hospital is to be built here. Pupils w...
Internal Factors
Finance

Labour

Technology
TASK



Question Bank



11-21



In Groups
Create a charter (set of rules) for working
conditions that you agree are a...
External Factors

Political

Economic

Social

Technological

PESTEC

Environmental

Competitive
Political Factors


Legislation



Tax



Trade barriers & Tariffs
Economic Factors


Inflation



Unemployment



State of Economy (Boom v
Recession)



Exchange Rates
TASK


Question Bank



22-36




Go Further
Find 5 laws in the UK that affect a business
and say why.






Go Fu...
Social Factors


Demographic changes



Tastes & Trends
Technological Factors


Communication & Connectivity



Smart phones & Tablets



Automation
Technology (EXTERNAL)
Some Recent Technological
Innovations:


Google’s Driverless Cars



China’s 3D Express Coach



...
TASK



Question Bank

37-43
 Go Further
 Polish is now the 2nd most spoken
language in the UK. What products
would you...
Environmental Factors


Bad or unseasonal weather



Extreme weather



Natural disasters



Recycling



Green issue...
Competitive Factors
New products/services
 Price wars
 Aggressive advertising
 BOGOF
 Sponsorship
 Better customer se...
TASK


Question Bank



44-54
Go Further
Who are the G8?
What is the Earth Summit?
What is the Kyoto Agreement?




...
ICT Presentation


Prepare a revision presentation on
External Environmental Factors (PESTEC)

Include a Title Slide
 Po...
TASK



Question Bank



55-59
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National 5 Business Management 1.2 Influences on Business

  1. 1. 1.2 Influences on Business N5 Business Management
  2. 2. TASK  Question Bank  1-4
  3. 3. Stakeholders Stakeholders are people with a key interest in a business  The main ones in business are:  •Owners/Shareholders •Customers •Managers •Government •Employees •Community
  4. 4. Owners and Shareholders • The number of owners and the roles they carry out differ according to the size of the firm • In small businesses there may be only one owner (sole trader) or perhaps a small number of partners (partnership) • In large firms there are often thousands of shareholders, who each own a small part of the business
  5. 5. Managers Organise  Make decisions  Hire and fire  Plan ahead  Command & control  Accountable to the owner(s) 
  6. 6. Employees A business needs staff or employees to carry out its activities  Employees agree to work a certain number of hours in return for a wage or salary  Pay levels vary with skills, qualifications, age, location, types of work and industry and other factors 
  7. 7. Customers • • • Customers buy the goods or services produced by firms They may be individuals or other businesses Firms must understand and meet the needs of their customers, otherwise they will fail to make a profit or, indeed, survive
  8. 8. Suppliers Firms get the resources they need to produce goods and services from suppliers  Businesses should have effective relationships with their suppliers in order to get quality resources at reasonable prices  This is a two-way process, as suppliers depend on the firms they supply 
  9. 9. Community Firms and the communities they exist in are also in a two-way relationship  The local community may often provide many of the firm’s staff and customers  The business often supplies goods and services vital to the local area  But at times the community can feel aggrieved by some aspects of what a firm does 
  10. 10. Government • Economic policies affect firms’ costs (through taxation and interest rates) • Legislation regulates what business can do in areas such as the environment and occupational safety and health • Successful firms are good for governments as they create wealth and employment
  11. 11. TASK  Question Bank  1-10 Debate  The school is to be knocked down and a new hospital is to be built here. Pupils will relocate to Blantyre.   You will be assigned different Stakeholder roles to debate this for/against whether it is good for the town.
  12. 12. Internal Factors Finance Labour Technology
  13. 13. TASK  Question Bank  11-21  In Groups Create a charter (set of rules) for working conditions that you agree are acceptable for people aged 16-18. 
  14. 14. External Factors Political Economic Social Technological PESTEC Environmental Competitive
  15. 15. Political Factors  Legislation  Tax  Trade barriers & Tariffs
  16. 16. Economic Factors  Inflation  Unemployment  State of Economy (Boom v Recession)  Exchange Rates
  17. 17. TASK  Question Bank  22-36   Go Further Find 5 laws in the UK that affect a business and say why.     Go Further What does GDP mean? How is it calculated? What is the Exchange Rate?
  18. 18. Social Factors  Demographic changes  Tastes & Trends
  19. 19. Technological Factors  Communication & Connectivity  Smart phones & Tablets  Automation
  20. 20. Technology (EXTERNAL) Some Recent Technological Innovations:  Google’s Driverless Cars  China’s 3D Express Coach  Indoor Clouds  3D Printers  Google’s Project Glass  Apple TV  Asimo  Electric Cars
  21. 21. TASK  Question Bank 37-43  Go Further  Polish is now the 2nd most spoken language in the UK. What products would you target to the Poles? 
  22. 22. Environmental Factors  Bad or unseasonal weather  Extreme weather  Natural disasters  Recycling  Green issues
  23. 23. Competitive Factors New products/services  Price wars  Aggressive advertising  BOGOF  Sponsorship  Better customer service 
  24. 24. TASK  Question Bank  44-54 Go Further Who are the G8? What is the Earth Summit? What is the Kyoto Agreement?         Go Further What is a Price War? What is a Loss Leader? What are the features of the Copyright, Designs & Patents Act
  25. 25. ICT Presentation  Prepare a revision presentation on External Environmental Factors (PESTEC) Include a Title Slide  Political Factors  Economic Factors  Social Factors  Technological Factors  Environmental Factors  Competitive Factors 
  26. 26. TASK  Question Bank  55-59
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