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LEADER SHIP<br />
AREA  OF  DISCUSSION<br /><ul><li>What is Leadership?
Are Leaders Born or Made?
Examples of Good Leaders
Leadership 101
Sources of Human Conflict
Leadership Principles
Leadership Cycle and Four Major Factors
The Most Important Words
Closing Comments</li></li></ul><li>AREA  OF  DISCUSSION<br /><ul><li>What is Leadership?
Are Leaders Born or Made?
Examples of Good Leaders
Leadership 101
Sources of Human Conflict
Leadership Principles
Leadership Cycle and Four Major Factors
The Most Important Words
Closing Comments
Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a w...
Are Leaders Born or Made?
Examples of Good Leaders
Leadership 101
Sources of Human Conflict
Leadership Principles
Leadership Cycle and Four Major Factors
The Most Important Words
Closing Comments
Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Good leaders dev...
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Leadership js

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Transcript of "Leadership js"

  1. 1. LEADER SHIP<br />
  2. 2. AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  3. 3. Are Leaders Born or Made?
  4. 4. Examples of Good Leaders
  5. 5. Leadership 101
  6. 6. Sources of Human Conflict
  7. 7. Leadership Principles
  8. 8. Leadership Cycle and Four Major Factors
  9. 9. The Most Important Words
  10. 10. Closing Comments</li></li></ul><li>AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  11. 11. Are Leaders Born or Made?
  12. 12. Examples of Good Leaders
  13. 13. Leadership 101
  14. 14. Sources of Human Conflict
  15. 15. Leadership Principles
  16. 16. Leadership Cycle and Four Major Factors
  17. 17. The Most Important Words
  18. 18. Closing Comments
  19. 19. Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more organized and logical. </li></li></ul><li>AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  20. 20. Are Leaders Born or Made?
  21. 21. Examples of Good Leaders
  22. 22. Leadership 101
  23. 23. Sources of Human Conflict
  24. 24. Leadership Principles
  25. 25. Leadership Cycle and Four Major Factors
  26. 26. The Most Important Words
  27. 27. Closing Comments
  28. 28. Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience. </li></li></ul><li>AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  29. 29. Are Leaders Born or Made?
  30. 30. Examples of Good Leaders
  31. 31. Leadership 101
  32. 32. Sources of Human Conflict
  33. 33. Leadership Principles
  34. 34. Leadership Cycle and Four Major Factors
  35. 35. The Most Important Words
  36. 36. Closing Comments
  37. 37. Do you have some examples of good leaders?
  38. 38. What qualities made them good leaders?</li></li></ul><li>AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  39. 39. Are Leaders Born or Made?
  40. 40. Examples of Good Leaders
  41. 41. Leadership 101
  42. 42. Sources of Human Conflict
  43. 43. Leadership Principles
  44. 44. Leadership Cycle and Four Major Factors
  45. 45. The Most Important Words
  46. 46. Closing Comments</li></ul>Becoming an effective leader is not easy<br /> Part skill development<br />And Past experience<br />Remember, Leadership is Action, not Position<br />Power does not make you a leader...it<br />Simply makes you the boss<br />How do YOU become an effective<br />leader?<br />No “cook book formula” Situational, as<br />Well as individual<br />
  47. 47. AREA OF DISCUSSION<br /><ul><li>Inconsistent
  48. 48. Dishonest
  49. 49. Inflexible
  50. 50. Afraid to make decision
  51. 51. Poor communicator
  52. 52. Isn’t punctual
  53. 53. Superiority viewpoint
  54. 54. Lack of trust
  55. 55. Unrealistic expectations
  56. 56. Doesn’t share recognition
  57. 57. “forgets” commitments
  58. 58. Doesn’t care
  59. 59. Isn’t accountable
  60. 60. Refuses to admit errors
  61. 61. Doesn’t listen
  62. 62. Lacks enthusiasm
  63. 63. Lacks respect for others
  64. 64. What is Leadership?
  65. 65. Are Leaders Born or Made?
  66. 66. Examples of Good Leaders
  67. 67. Leadership 101
  68. 68. Sources of Human Conflict
  69. 69. Leadership Principles
  70. 70. Leadership Cycle and Four Major Factors
  71. 71. The Most Important Words
  72. 72. Closing Comments</li></li></ul><li>AREA OF DISCUSSION<br />A Principle is a “Tested form of Action”, proven useful in the skill of leadership<br />In isolation, principles are ineffective - must be applied based on the situation<br /><ul><li>Help identify root cause of conflict</li></ul> guidelines to find mutually beneficial <br /> solutions<br />Seek to understand the sources of conflict within a team, and find win-win solutions<br /><ul><li>What is Leadership?
  73. 73. Are Leaders Born or Made?
  74. 74. Examples of Good Leaders
  75. 75. Leadership 101
  76. 76. Sources of Human Conflict
  77. 77. Leadership Principles
  78. 78. Leadership Cycle and Four Major Factors
  79. 79. The Most Important Words
  80. 80. Closing Comments</li></li></ul><li>Leadership Principles<br /><ul><li> Show Interest
  81. 81. Positive Approach
  82. 82. Complaints
  83. 83. Promises
  84. 84. Get the Facts
  85. 85. Discussion Basis
  86. 86. Design an Approach
  87. 87. Explain Why
  88. 88. Admit Mistakes
  89. 89. Reasonable Expectations
  90. 90. Be Prompt
  91. 91. Compliment
  92. 92. Prepare for Change</li></li></ul><li>Show Interest<br /><ul><li>Develop a Relationship
  93. 93. Frequent personal contact - LISTEN to others
  94. 94. Keep an open and honest attitude
  95. 95. Take time to learn & understand other people’s needs
  96. 96. Sell ideas based on merit, value to others
  97. 97. Never force a personal agenda
  98. 98. Offer suggestions to help others</li></li></ul><li>Positive Approach<br /><ul><li>Consider other person’s feelings & objectives in planning what you do/say
  99. 99. Plan before you speak
  100. 100. Give “benefit of the doubt”
  101. 101. Avoid jumping to conclusions
  102. 102. Consider other’s point of view and emotional state
  103. 103. Keep negative emotion out of discussion</li></li></ul><li>Complaints<br /><ul><li>View complaints not as personal criticism, but as valuable feedback and suggestions</li></ul> Not easy to do, but working relationships improved when regularly practiced<br /><ul><li>Address complaints quickly, Listen to whole story
  104. 104. Remain composed, calm - avoid interruptions
  105. 105. Show problem is understood by restating it, Ask questions to clarify misunderstandings
  106. 106. Show appreciation, and indicate what will be done
  107. 107. FOLLOW UP with action </li></li></ul><li>Promises<br /><ul><li>Make few promises, and keep them!
  108. 108. Credibility lost when leadership fails to keep promises
  109. 109. Ensure commitment is realistic and attainable
  110. 110. Keep stakeholders informed of progress
  111. 111. If situations change, and promise cannot be kept:
  112. 112. Immediately contact those affected, avoid rumors
  113. 113. Explain carefully and thoroughly the reasons
  114. 114. Allow free feedback, consider others
  115. 115. Follow up with mutually agreed corrective actions</li></li></ul><li>Get “THE FACTS”<br /><ul><li>Examine all facts of a situation
  116. 116. Evaluate evidence
  117. 117. Allow everyone involved to express viewpoint
  118. 118. Consider other’s rights, what’s fair
  119. 119. Ignore unsubstantiated information
  120. 120. Base decisions on logical thinking, not emotions</li></li></ul><li>Discussion Basis<br /><ul><li>Keep it a business-like discussion
  121. 121. Stick to the subject
  122. 122. Listen respectfully
  123. 123. Avoid getting hung up on personalities
  124. 124. Grant that other person “may have something”
  125. 125. Do not loose temper
  126. 126. Plan the time and place for the discussion</li></li></ul><li>Design An Approach<br /><ul><li>Approach appeals to other’s motivations and emotions
  127. 127. Be pleasant, remain calm
  128. 128. Use questions, and listen to responses
  129. 129. Observe body language, clues to other’s feelings
  130. 130. Give direct answers
  131. 131. Speak in a manner the other participants understand/relate to</li></li></ul><li>Explain Why<br /><ul><li>Reasons why/why not
  132. 132. Be truthful
  133. 133. Show willingness to answer questions
  134. 134. Let others “in on the know”
  135. 135. Present the complete story</li></li></ul><li>Admit Mistake<br /><ul><li>Recognize no one is perfect
  136. 136. Natural tendency is to avoid sharing or rationalizing a mistake
  137. 137. No mistakes => is employee or leader really doing anything? At least not taking risks
  138. 138. Determine who is affected by mistake, and if any corrective action needed
  139. 139. Recognize mistake was made, regardless of how discovered. Show mistakes are learning opportunities
  140. 140. Document “lessons learned” for each project</li></li></ul><li>Reasonable Expectations<br /><ul><li>Present fair/realistic expectations
  141. 141. Listen completely to any objections
  142. 142. Restate objections, outlining competing positions and underlying reasoning
  143. 143. Use illustrations and examples
  144. 144. Present complete picture, and rationale for subsequent decision</li></li></ul><li>Be PROMPT<br /><ul><li>Be responsive to situations / issues
  145. 145. Does not mean need to always act immediately
  146. 146. Be consistent, use a structured problem solving technique
  147. 147. Base decisions on facts, if this takes time
  148. 148. promptly acknowledge understanding of situation
  149. 149. Let others know what is going on
  150. 150. Allow others to assist, give choices of alternatives
  151. 151. Always follow up!</li></li></ul><li>Compliment<br /><ul><li>Always give recognition where deserved
  152. 152. Ensure sincere and consistent
  153. 153. Understand each person is an individual, tailor recognition to be meaningful to the person
  154. 154. Recognition can be simple, a note of thanks
  155. 155. Decide whether best kept personal or public
  156. 156. Give commendation for special accomplishments & efforts
  157. 157. Do not overlook contributions, especially if others recognition is public</li></li></ul><li>Prepare for Changes<br /><ul><li>Prepare others in advance for changes affecting them
  158. 158. Change is threatening! And a fact of modern life
  159. 159. Review impending change, determine effect on others
  160. 160. Determine what/how much information should be disseminated
  161. 161. Understand and explain reasons for change
  162. 162. Select right time, forum for communications
  163. 163. Promptly publicize news
  164. 164. Listen & respond to questions, suggestions</li></li></ul><li>AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  165. 165. Are Leaders Born or Made?
  166. 166. Examples of Good Leaders
  167. 167. Leadership 101
  168. 168. Sources of Human Conflict
  169. 169. Leadership Principles
  170. 170. Leadership Cycle and Four Major Factors
  171. 171. The Most Important Words
  172. 172. Closing Comments
  173. 173. Common to all leadership styles is a process
  174. 174. Varies according to style, each has consistent process</li></ul>PLAN<br />DELEGATE<br />RECOGNIZE<br />FOLLOW UP<br />
  175. 175. AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  176. 176. Are Leaders Born or Made?
  177. 177. Examples of Good Leaders
  178. 178. Leadership 101
  179. 179. Sources of Human Conflict
  180. 180. Leadership Principles
  181. 181. Leadership Cycle and Four Major Factors
  182. 182. The Most Important Words
  183. 183. Closing Comments</li></ul>Follower - Different people require different styles<br />Leader – Know yourself as a leader, people will decide on their own whether to follow you<br />Communication – Two-way, you must set the example<br />Situation -all are different, use judgment to determine best course of action<br />
  184. 184. AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  185. 185. Are Leaders Born or Made?
  186. 186. Examples of Good Leaders
  187. 187. Leadership 101
  188. 188. Sources of Human Conflict
  189. 189. Leadership Principles
  190. 190. Leadership Cycle and Four Major Factors
  191. 191. The Most Important Words
  192. 192. Closing Comments
  193. 193. The six most important words: "I admit I made a mistake."
  194. 194. The five most important words: "You did a good job."
  195. 195. The four most important words: "What is your opinion."
  196. 196. The three most important words: "If you please."
  197. 197. The two most important words: "Thank you,"
  198. 198. The one most important word: "We"
  199. 199. The least most important word: "I"</li></ul>- Author “Durlbin C”<br />
  200. 200. AREA OF DISCUSSION<br /><ul><li>What is Leadership?
  201. 201. Are Leaders Born or Made?
  202. 202. Examples of Good Leaders
  203. 203. Leadership 101
  204. 204. Sources of Human Conflict
  205. 205. Leadership Principles
  206. 206. Leadership Cycle and Four Major Factors
  207. 207. The Most Important Words
  208. 208. Closing Comments
  209. 209. Plan and Do!
  210. 210. You learn from the experience
  211. 211. Don’t be afraid of mistakes
  212. 212. Make decisions with participation, and data
  213. 213. As a leader, you have responsibilities to others
  214. 214. BE DECISIVE</li></li></ul><li>"Leadership determines the direction of the company, <br />Organization determines the potential of the company,Personnel determine the success of the company".<br />
  215. 215. Questions PLEASE<br />THANKS<br />
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