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Leadership js
 

Leadership js

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    Leadership js Leadership js Presentation Transcript

    • LEADER SHIP
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more organized and logical.
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • Good leaders are made not born. If you have the desire and willpower, you can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience.
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • Do you have some examples of good leaders?
      • What qualities made them good leaders?
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      Becoming an effective leader is not easy
      Part skill development
      And Past experience
      Remember, Leadership is Action, not Position
      Power does not make you a leader...it
      Simply makes you the boss
      How do YOU become an effective
      leader?
      No “cook book formula” Situational, as
      Well as individual
    • AREA OF DISCUSSION
      • Inconsistent
      • Dishonest
      • Inflexible
      • Afraid to make decision
      • Poor communicator
      • Isn’t punctual
      • Superiority viewpoint
      • Lack of trust
      • Unrealistic expectations
      • Doesn’t share recognition
      • “forgets” commitments
      • Doesn’t care
      • Isn’t accountable
      • Refuses to admit errors
      • Doesn’t listen
      • Lacks enthusiasm
      • Lacks respect for others
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
    • AREA OF DISCUSSION
      A Principle is a “Tested form of Action”, proven useful in the skill of leadership
      In isolation, principles are ineffective - must be applied based on the situation
      • Help identify root cause of conflict
      guidelines to find mutually beneficial
      solutions
      Seek to understand the sources of conflict within a team, and find win-win solutions
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
    • Leadership Principles
      • Show Interest
      • Positive Approach
      • Complaints
      • Promises
      • Get the Facts
      • Discussion Basis
      • Design an Approach
      • Explain Why
      • Admit Mistakes
      • Reasonable Expectations
      • Be Prompt
      • Compliment
      • Prepare for Change
    • Show Interest
      • Develop a Relationship
      • Frequent personal contact - LISTEN to others
      • Keep an open and honest attitude
      • Take time to learn & understand other people’s needs
      • Sell ideas based on merit, value to others
      • Never force a personal agenda
      • Offer suggestions to help others
    • Positive Approach
      • Consider other person’s feelings & objectives in planning what you do/say
      • Plan before you speak
      • Give “benefit of the doubt”
      • Avoid jumping to conclusions
      • Consider other’s point of view and emotional state
      • Keep negative emotion out of discussion
    • Complaints
      • View complaints not as personal criticism, but as valuable feedback and suggestions
      Not easy to do, but working relationships improved when regularly practiced
      • Address complaints quickly, Listen to whole story
      • Remain composed, calm - avoid interruptions
      • Show problem is understood by restating it, Ask questions to clarify misunderstandings
      • Show appreciation, and indicate what will be done
      • FOLLOW UP with action
    • Promises
      • Make few promises, and keep them!
      • Credibility lost when leadership fails to keep promises
      • Ensure commitment is realistic and attainable
      • Keep stakeholders informed of progress
      • If situations change, and promise cannot be kept:
      • Immediately contact those affected, avoid rumors
      • Explain carefully and thoroughly the reasons
      • Allow free feedback, consider others
      • Follow up with mutually agreed corrective actions
    • Get “THE FACTS”
      • Examine all facts of a situation
      • Evaluate evidence
      • Allow everyone involved to express viewpoint
      • Consider other’s rights, what’s fair
      • Ignore unsubstantiated information
      • Base decisions on logical thinking, not emotions
    • Discussion Basis
      • Keep it a business-like discussion
      • Stick to the subject
      • Listen respectfully
      • Avoid getting hung up on personalities
      • Grant that other person “may have something”
      • Do not loose temper
      • Plan the time and place for the discussion
    • Design An Approach
      • Approach appeals to other’s motivations and emotions
      • Be pleasant, remain calm
      • Use questions, and listen to responses
      • Observe body language, clues to other’s feelings
      • Give direct answers
      • Speak in a manner the other participants understand/relate to
    • Explain Why
      • Reasons why/why not
      • Be truthful
      • Show willingness to answer questions
      • Let others “in on the know”
      • Present the complete story
    • Admit Mistake
      • Recognize no one is perfect
      • Natural tendency is to avoid sharing or rationalizing a mistake
      • No mistakes => is employee or leader really doing anything? At least not taking risks
      • Determine who is affected by mistake, and if any corrective action needed
      • Recognize mistake was made, regardless of how discovered. Show mistakes are learning opportunities
      • Document “lessons learned” for each project
    • Reasonable Expectations
      • Present fair/realistic expectations
      • Listen completely to any objections
      • Restate objections, outlining competing positions and underlying reasoning
      • Use illustrations and examples
      • Present complete picture, and rationale for subsequent decision
    • Be PROMPT
      • Be responsive to situations / issues
      • Does not mean need to always act immediately
      • Be consistent, use a structured problem solving technique
      • Base decisions on facts, if this takes time
      • promptly acknowledge understanding of situation
      • Let others know what is going on
      • Allow others to assist, give choices of alternatives
      • Always follow up!
    • Compliment
      • Always give recognition where deserved
      • Ensure sincere and consistent
      • Understand each person is an individual, tailor recognition to be meaningful to the person
      • Recognition can be simple, a note of thanks
      • Decide whether best kept personal or public
      • Give commendation for special accomplishments & efforts
      • Do not overlook contributions, especially if others recognition is public
    • Prepare for Changes
      • Prepare others in advance for changes affecting them
      • Change is threatening! And a fact of modern life
      • Review impending change, determine effect on others
      • Determine what/how much information should be disseminated
      • Understand and explain reasons for change
      • Select right time, forum for communications
      • Promptly publicize news
      • Listen & respond to questions, suggestions
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • Common to all leadership styles is a process
      • Varies according to style, each has consistent process
      PLAN
      DELEGATE
      RECOGNIZE
      FOLLOW UP
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      Follower - Different people require different styles
      Leader – Know yourself as a leader, people will decide on their own whether to follow you
      Communication – Two-way, you must set the example
      Situation -all are different, use judgment to determine best course of action
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • The six most important words: "I admit I made a mistake."
      • The five most important words: "You did a good job."
      • The four most important words: "What is your opinion."
      • The three most important words: "If you please."
      • The two most important words: "Thank you,"
      • The one most important word: "We"
      • The least most important word: "I"
      - Author “Durlbin C”
    • AREA OF DISCUSSION
      • What is Leadership?
      • Are Leaders Born or Made?
      • Examples of Good Leaders
      • Leadership 101
      • Sources of Human Conflict
      • Leadership Principles
      • Leadership Cycle and Four Major Factors
      • The Most Important Words
      • Closing Comments
      • Plan and Do!
      • You learn from the experience
      • Don’t be afraid of mistakes
      • Make decisions with participation, and data
      • As a leader, you have responsibilities to others
      • BE DECISIVE
    • "Leadership determines the direction of the company,
      Organization determines the potential of the company,Personnel determine the success of the company".
    • Questions PLEASE
      THANKS