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Web Video & Healthcare
Case Studies & Best Practices
             Lee Aase
Manager, Syndication and Social Media
            Mayo Clinic

            May 14, 2009
Disclaimers
•   These results not typical
•   Use as directed
•   Read and follow label directions
•   Side effects may include vertigo, watery
    eyes, crackberry thumb and iPhone
    application addiction
•   Social media tools are an essential part of a
    balanced communications diet
•   If insufficient media coverage persists,
    consult your communications doctor
•   Your mileage may vary
                                              2
For Continuing Education ...




                               3
4
Contacting Me

• Google Lee Aase or SMUG U to find
 SMUG (Social Media University, Global)
• Twitter @LeeAase or @mayoclinic
• aase.lee@mayo.edu




                                      5
Mayo Clinic Medical Edge
News Media Syndications




                           6
7
8
Total Cost for Mayo Clinic
  YouTube and Twitter




$0.00
                             9
Embedding Professionally
 Produced TV Segments




                           10
Key Tool: Flip Video Camera
• Affordable for all campuses (and you)
• Recording interviews (with tripod)
 improves existing processes
• Authenticity without writer’s cramp
• Provides potential blog resources
   • Audio of full interview
   • Video excerpts
• Limited group of video editors to
 ease adoption, ensure quality
                                        11
Cost for a Standard Definition Flip
          Video Camera




$150.00
   HD available for an additional $80

                                        12
Flip Video Related to Scientific Studies




                                   13
Flip Video of Patient Testimonials




                                14
Enhancing Distribution of
     Patient-Generated Content
• Alerted to interesting video of 90 y.o.
 couple playing piano in Gonda atrium
• Embedded in Sharing Mayo Clinic,
 posted to Facebook, Tweeted on 4/7/09
• Video had been seen 1,005 times in six
 preceding months since upload



                                        15
The next day...




                  16
Six days later...




                    17
Sunday, May 3




                18
19
20
May 4




        21
May 10




         22
23
May 11




         24
Yesterday




            25
Lessons
• Your mileage may vary, but...
• You’ll go a lot farther if you get a car.




                                         26
Links for Further Exploration

• Sample Medical Edge TV segment:
 http://bit.ly/11TgIE
• Sample of Flip video of researcher:
 http://bit.ly/doJec
• Sample Flip patient testimonial:
 http://bit.ly/JBwSr
• User-generated content in blog:
 http://bit.ly/aUxtt

                                        27

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Web Video & Healthcare Case Studies & Best Practices

  • 1. Web Video & Healthcare Case Studies & Best Practices Lee Aase Manager, Syndication and Social Media Mayo Clinic May 14, 2009
  • 2. Disclaimers • These results not typical • Use as directed • Read and follow label directions • Side effects may include vertigo, watery eyes, crackberry thumb and iPhone application addiction • Social media tools are an essential part of a balanced communications diet • If insufficient media coverage persists, consult your communications doctor • Your mileage may vary 2
  • 4. 4
  • 5. Contacting Me • Google Lee Aase or SMUG U to find SMUG (Social Media University, Global) • Twitter @LeeAase or @mayoclinic • aase.lee@mayo.edu 5
  • 6. Mayo Clinic Medical Edge News Media Syndications 6
  • 7. 7
  • 8. 8
  • 9. Total Cost for Mayo Clinic YouTube and Twitter $0.00 9
  • 11. Key Tool: Flip Video Camera • Affordable for all campuses (and you) • Recording interviews (with tripod) improves existing processes • Authenticity without writer’s cramp • Provides potential blog resources • Audio of full interview • Video excerpts • Limited group of video editors to ease adoption, ensure quality 11
  • 12. Cost for a Standard Definition Flip Video Camera $150.00 HD available for an additional $80 12
  • 13. Flip Video Related to Scientific Studies 13
  • 14. Flip Video of Patient Testimonials 14
  • 15. Enhancing Distribution of Patient-Generated Content • Alerted to interesting video of 90 y.o. couple playing piano in Gonda atrium • Embedded in Sharing Mayo Clinic, posted to Facebook, Tweeted on 4/7/09 • Video had been seen 1,005 times in six preceding months since upload 15
  • 19. 19
  • 20. 20
  • 21. May 4 21
  • 22. May 10 22
  • 23. 23
  • 24. May 11 24
  • 25. Yesterday 25
  • 26. Lessons • Your mileage may vary, but... • You’ll go a lot farther if you get a car. 26
  • 27. Links for Further Exploration • Sample Medical Edge TV segment: http://bit.ly/11TgIE • Sample of Flip video of researcher: http://bit.ly/doJec • Sample Flip patient testimonial: http://bit.ly/JBwSr • User-generated content in blog: http://bit.ly/aUxtt 27