1. Seeker Resume Builder: Printer Friendly Version | America's Job Exchange 8/11/10 4:58 PM
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Kedwin M Herrera
8523 3rd Ave , Apt 1 , North Bergen, NJ 07047-5116
phone (732) 794-8633 alt phone (201) 810-8289 email
Kedwin.Herrera@TDRCS.com
OBJECTIVE
To secure a position making use of my abilities and potential.
DESIRED OCCUPATION
Retail Salespersons
Financial Managers, Branch or Department
EMPLOYMENT HISTORY
Employer: TDRCS
Title: Credit Representative
Location: Mahwah, NJ
Duration: 04/2009 - Present
Job Duties: Gathers appropriate application and other pertinent
information from merchants.
Enters application, credit bureau and other related information
into automated underwriting system and/or reviews information
entered via automated process.
Communicates with merchants and customers as needed,
obtaining information, explaining credit decisions and other
related issues.
Notifies appropriate internal and external personnel of credit
decision so that credit cards and other acceptance or denial
information can be sent to customers.
Maintains required files and documentation, including
application information, credit bureau reports, explanations of
exceptions and other information.
Develops knowledge of credit card underwriting industry
practices, credit card products and services, division policies
and procedures and applicable consumer credit and other
regulatory guidelines.
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2. Seeker Resume Builder: Printer Friendly Version | America's Job Exchange 8/11/10 4:58 PM
Participates in special projects and performs additional duties as
required.
Employer: Bank of America
Title: Personal Banker
Location: Freehold, NJ
Duration: 03/2007 - 05/2008
Job Duties: Leadership roles including resolving customer
issues and handling teller discrepancies.
Customer service duties, primarily for the bilingual community
Interviewed persons desiring to open bank accounts. Explained
banking services available to prospective customers and assisted
them in preparing application form.
Referred bank products and services to specific customers
through needs identification, maximizing profitable relationship.
Opened accounts, checking, savings, money market, credit
cards, loans, IRA's, CD's and mortgages.
Data entry, cash handling and handled inventory.
Verified and balanced assigned cash drawer daily with minimal
cash variances.
Assisted in reconciling errors or discrepancies for self and other
tellers.
Maintained adequate cash and/or cash drawer limits as required
by bank policy.
Issued and approved cashiers checks, money orders and
travelers checks within limits.
Employer: Bank of America
Title: Sales and Service Specialist
Location: Eatontown, NJ
Duration: 11/2002 - 03/2007
Job Duties: Leadership roles including resolving customer
issues and handling teller discrepancies.
Customer service duties.
Filling in as appropriate as part of the teller staff or as banking
staff.
Referred bank products and services to customers.
Opened accounts such as checking and savings.
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Data entry.
Cash handling, including verifying and balancing assigned cash
drawer with minimal variances.
Assisted in reconciling errors or discrepancies for self and other
tellers.
Maintained adequate cash and/or cash drawer limits as required
by bank policy.
Issued and approved cashiers checks, money orders and
travelers checks within limits.
Served as a floating teller for neighboring branches within the
county.
Employer: Target
Title: Electronics
Location: Ocean, NJ
Duration: 10/2002 - 02/2003
Job Duties: Performed customer service duties.
Responsible for handling stock and inventory.
Cash handling, including verifying and balancing assigned cash
drawer with minimal variances.
Employer: Target
Title: Guest Services
Location: Ocean, NJ
Duration: 01/2001 - 10/2002
Job Duties: Performed customer service duties.
Responsible for handling stock and inventory.
Cash handling, including verifying and balancing assinged cash
drawer with minimal variances.
Processing credit card applications.
Food preparation.
Resolving complaints and customer issues within my authority.
EDUCATION
Major: Business/History
School: North Bergen High School
Location: NJ
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Degree: Diploma
Completion Date: 06/1997
SKILLS AND ABILITIES
Leadership roles including resolving customer issues and
handling teller discrepancies.
Customer service duties, primarily for the bilingual community
Interviewed persons desiring to open bank accounts. Explained
banking services available to prospective customers and assisted
them in preparing application form.
Referred bank products and services to specific customers
through needs identification, maximizing profitable relationship.
Opened accounts, checking, savings, money market, credit
cards, loans, IRA's, CD's and mortgages.
Data entry, cash handling and handled inventory.
Verified and balanced assigned cash drawer daily with minimal
cash variances.
Assisted in reconciling errors or discrepancies for self and other
tellers.
Maintained adequate cash and/or cash drawer limits as required
by bank policy.
Issued and approved cashiers checks, money orders and
travelers checks within limits.
Performed customer service duties.
Responsible for handling stock and inventory.
Cash handling, including verifying and balancing assinged cash
drawer with minimal variances.
Processing credit card applications.
Food preparation.
Resolving complaints and customer issues within my authority.
MS Word
Outlook
Merlin Computer Banking System
Internet
Type: 60-65 WPM
Bilingual-Spanish
HONORS AND ACTIVITIES
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Target-Edgewater: Employee of the Month May 2001
DESIRED LOCATION
Within 25 miles of: 07047.
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