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BREAKING THROUGH THE
             CLUTTER
In today’s increasingly complex media environment
@AaronPerlut
     Started in TV 20 years ago.

     Consume irresponsible volumes of bacon.

     Self loathing “PR guy.”

     Recognized facial hair culture expert.

     Write for Forbes and ESPN.com.

     Periodically smell terrific.

     Currently manage comms in odd mix of spaces:
     cable/internet/phone, financial svcs, solar, taxes,
     NFL, men’s grooming, big data technology.

     Dress like a Panda once weekly.
20 YEAR CYCLE
 1992
           2012
CHAIN OF EVENTS
Technology drastically alters media
consumption habits.

Consumers more interested in seeing
what their friends are posting.

Craigslist kills newspaper revenue,
online ad buys and digital marketing
spends sap broadcast revenue.

With a smaller audience and less
revenue, traditional media begins to
shrink.
EARNED MEDIA
KINDA WORTHLESS
         News Conferen
                      ce
WHAT DOES BREAK THROUGH?

             Deep relationships.

             Perfect timing.

             Cause / philanthropy.

             Humor.

             Story narrative.

             Creativity.
TRIANGULATE
           The Cycle
     Create the story online,
  traditional media validates
offline, search elevates visibility
   and defines—driving more
              traffic.
THE HAIRIEST CAMPAIGN EVER
   With a goal to increase brand engagement before tax day
The Narrative…
AMERICAN UGLINESS

In the 1960s, the U.S.
government tired of hearing
citizens abroad referred to
as “Ugly Americans” and
engaged the American
Mustache Institute to
improve good looks -- thus
reversing a harmful trend.
UPHOLDING THE PROMISE

     • AMI improved American good looks
       by 38 percent according to AMI’s
       nuclear mustacheology dept.
     • In the 1970s, all men had three
       things – perm, turtleneck, mustache
     • But those good looks came at a
       price.
THE STACHE ACT
Groundbreaking white paper from tax
policy professor Dr. John Yeutter of
Northeastern State University.

Outlined an equitable tax path toward
economic reciprocation — rewarding
people who aid American good looks
and the economy by embracing facial
hair.

Seeks annual $250 deduction for
expenditures on mustache grooming
supplies in determination of Adjusted
Gross Income.
PRESIDENT’S DAY LAUNCH




NOTE: Most hypocritical moment of today’s program
THE MEDIA NOTICED
DRIVING CONSUMERS TO H&R BLOCK
WHERE WE ENTERTAINED THEM
MARCHING TO THE FINISH
WHY IT WORKED
     Ridiculous…..but not.
     Charitable.
     Funny.
     Perplexing.
     Different.
     Improved good looks by 38 percent.
WHY BLOCK DID IT
Perceived as a stodgy, older brand.
Little recognition amongst 21-35-year-
olds.
Connect with the demographic on
their turf, in their tone.
Improve overall brand perception.
Creative push though tax season.
Improve good looks by 38 percent.
WHY BLOCK DID IT
100,000 monthly unique visitors to
AmericanMustacheInstitute.org.
Content focuses on humor-based
facial hair advocacy.
85 percent of site traffic is male 21-
35.
Heavily engaged and mobilized
social media fans.
More than 1 billion media
impressions over a four-year span.
NO, REALLY
OUTSIDE PERSPECTIVE
• Forbes: “Since the endorsement announcement in mid-
  February, along with the supported cause, Buzz for the
  brand among young and middle-aged adults has
  increased. Among adults 18-49, H&R Block’s Buzz score
  has jumped from 6 to 20 by the end of February.”

• Ragan’s PR Daily: “This campaign uses Facebook and
  word of mouth marketing in some interesting ways, but its
  genius lies in its insight into its audience's behavior.”

• Jason Falls: “It is, quite frankly, a milestone in content
  marketing. A big, successful corporation is breaking the
  mold of its own, traditional voice and showing a ton of
  personality.”
SURFACE RESULTS
255 MILLION media impressions.
91 major national media
placements.
50,000 visits to the Facebook
application.
157,000 separate points of
engagement
 Good looks all around.
WORD OF MOUTH
Turbotax parent co. Intuit had its share
 price downgraded by analysts due to
     increased marketing efforts by
   competitors including H&R Block.
H&R Block processed more tax returns
   than anytime in its history, a 4.5
  percent sales increase from 2011.
MY WORTHLESS OPINION
Block and tackle PR tactics don’t cut it today.
Relationships remain invaluable.
Creative thinking and humor can go a long way
if used appropriately.
Triangulate – build first in digital, validate in.
Draw direct line between marketing and
business results.
Thank You

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Aaron Perlut #IABCLDA

  • 1. BREAKING THROUGH THE CLUTTER In today’s increasingly complex media environment
  • 2. @AaronPerlut Started in TV 20 years ago. Consume irresponsible volumes of bacon. Self loathing “PR guy.” Recognized facial hair culture expert. Write for Forbes and ESPN.com. Periodically smell terrific. Currently manage comms in odd mix of spaces: cable/internet/phone, financial svcs, solar, taxes, NFL, men’s grooming, big data technology. Dress like a Panda once weekly.
  • 3. 20 YEAR CYCLE 1992 2012
  • 4. CHAIN OF EVENTS Technology drastically alters media consumption habits. Consumers more interested in seeing what their friends are posting. Craigslist kills newspaper revenue, online ad buys and digital marketing spends sap broadcast revenue. With a smaller audience and less revenue, traditional media begins to shrink.
  • 6. KINDA WORTHLESS News Conferen ce
  • 7. WHAT DOES BREAK THROUGH? Deep relationships. Perfect timing. Cause / philanthropy. Humor. Story narrative. Creativity.
  • 8. TRIANGULATE The Cycle Create the story online, traditional media validates offline, search elevates visibility and defines—driving more traffic.
  • 9. THE HAIRIEST CAMPAIGN EVER With a goal to increase brand engagement before tax day
  • 11. AMERICAN UGLINESS In the 1960s, the U.S. government tired of hearing citizens abroad referred to as “Ugly Americans” and engaged the American Mustache Institute to improve good looks -- thus reversing a harmful trend.
  • 12. UPHOLDING THE PROMISE • AMI improved American good looks by 38 percent according to AMI’s nuclear mustacheology dept. • In the 1970s, all men had three things – perm, turtleneck, mustache • But those good looks came at a price.
  • 13. THE STACHE ACT Groundbreaking white paper from tax policy professor Dr. John Yeutter of Northeastern State University. Outlined an equitable tax path toward economic reciprocation — rewarding people who aid American good looks and the economy by embracing facial hair. Seeks annual $250 deduction for expenditures on mustache grooming supplies in determination of Adjusted Gross Income.
  • 14. PRESIDENT’S DAY LAUNCH NOTE: Most hypocritical moment of today’s program
  • 16. DRIVING CONSUMERS TO H&R BLOCK
  • 18.
  • 19. MARCHING TO THE FINISH
  • 20. WHY IT WORKED Ridiculous…..but not. Charitable. Funny. Perplexing. Different. Improved good looks by 38 percent.
  • 21. WHY BLOCK DID IT Perceived as a stodgy, older brand. Little recognition amongst 21-35-year- olds. Connect with the demographic on their turf, in their tone. Improve overall brand perception. Creative push though tax season. Improve good looks by 38 percent.
  • 22. WHY BLOCK DID IT 100,000 monthly unique visitors to AmericanMustacheInstitute.org. Content focuses on humor-based facial hair advocacy. 85 percent of site traffic is male 21- 35. Heavily engaged and mobilized social media fans. More than 1 billion media impressions over a four-year span.
  • 24. OUTSIDE PERSPECTIVE • Forbes: “Since the endorsement announcement in mid- February, along with the supported cause, Buzz for the brand among young and middle-aged adults has increased. Among adults 18-49, H&R Block’s Buzz score has jumped from 6 to 20 by the end of February.” • Ragan’s PR Daily: “This campaign uses Facebook and word of mouth marketing in some interesting ways, but its genius lies in its insight into its audience's behavior.” • Jason Falls: “It is, quite frankly, a milestone in content marketing. A big, successful corporation is breaking the mold of its own, traditional voice and showing a ton of personality.”
  • 25. SURFACE RESULTS 255 MILLION media impressions. 91 major national media placements. 50,000 visits to the Facebook application. 157,000 separate points of engagement Good looks all around.
  • 27. Turbotax parent co. Intuit had its share price downgraded by analysts due to increased marketing efforts by competitors including H&R Block.
  • 28. H&R Block processed more tax returns than anytime in its history, a 4.5 percent sales increase from 2011.
  • 29. MY WORTHLESS OPINION Block and tackle PR tactics don’t cut it today. Relationships remain invaluable. Creative thinking and humor can go a long way if used appropriately. Triangulate – build first in digital, validate in. Draw direct line between marketing and business results.

Editor's Notes

  1. * 70 percent of Americans get their news on a desktop or laptop computer. (Pew)