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Gustavo Martinié
Transport, Tourism, Energy
Valencian Regional OfficeValencian Regional OfficeValencian Regional OfficeValencian Regional Office
Dir +32 2 282 41 62
skype: gustavomartinie // twitter: gmartinie
gmartinie@delcomval.be
Petra Kortelainen
Tampere Region EU OfficeTampere Region EU OfficeTampere Region EU OfficeTampere Region EU Office
Dir +32 2 213 83 45
petra.kortelainen@tampere.fi
ERRIN
Tourism
Working Group
ERRIN is a Brussels-based
platform of regions
strengthening regional research
and innovation capacities by
www.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.eu
and innovation capacities by
exchanging information, sharing
best practice, supporting project
development, policy shaping
and profile raising.
ERRIN
Tourism
Working Group
ERRIN helps regions get their
voice heard in Brussels and
supports the implementation
of the Europe2020 Strategy,
www.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.eu
of the Europe2020 Strategy,
the Innovation Union flagship
initiative and Smart
Specialisation.
ERRIN
Tourism
Working Group
Number of WG: 13
Number of members +95
Members of ERRINMembers of ERRINMembers of ERRINMembers of ERRIN
4
1
7 4
4 4
5
4
12
13
3
7
5
10
1
1
1
4
1
1
1
1
1
4
ERRIN – 3 Ps
POLICY
Shaping EU Research
& Innovation policy
PROFILEPROJECTS
Supporting project
development and
engaging ERRIN
regions in EU projects
Raising the profile
of the network
and member
regions in Brussels
ERRIN
Tourism
Working Group
PolicyPolicyPolicyPolicy frameworkframeworkframeworkframework: Commission Communications
4444 OBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIES
The WG is active in both policypolicypolicypolicy and projectprojectprojectproject dimensions
PolicyPolicyPolicyPolicy frameworkframeworkframeworkframework: Commission Communications
• Europe, the world's No 1 tourist destinationEurope, the world's No 1 tourist destinationEurope, the world's No 1 tourist destinationEurope, the world's No 1 tourist destination and
• InnovationInnovationInnovationInnovation UnionUnionUnionUnion
Projects:Projects:Projects:Projects: the group will follow calls in
Horizon2020Horizon2020Horizon2020Horizon2020, COSMECOSMECOSMECOSME, AALAALAALAAL, InterregInterregInterregInterreg, LLPLLPLLPLLP, etc.
ERRIN
Tourism
Working Group
The main activities will be arranged along four strandsfour strandsfour strandsfour strands:
KNOWLEDGE BASE
DEVELOP NEW IDEAS
4444STRANDSSTRANDSSTRANDSSTRANDS
DEVELOP NEW IDEAS
DEVELOPING PROFESSIONAL SKILLS
IMPLEMENTATION AND DISSEMINATION OF INNOVATION
ERRIN
Tourism
Working Group
KNOWLEDGE BASE
• To map EU Institutionsmap EU Institutionsmap EU Institutionsmap EU Institutions units and officials working on Tourism-related issues and
establishing good working relations with them
• To establish and pursue mutually beneficial working relationsbeneficial working relationsbeneficial working relationsbeneficial working relations with other tourism
networks, e.g. Necstour, Eureka, etc.
4444STRANDSSTRANDSSTRANDSSTRANDS
networks, e.g. Necstour, Eureka, etc.
• To share best practicesshare best practicesshare best practicesshare best practices among the European regions
• Early intelligenceEarly intelligenceEarly intelligenceEarly intelligence in EU policy initiatives in the domain and in funding programmes
• To explore wellbeing, health, MICE and sport tourism
• CollaborationCollaborationCollaborationCollaboration with other ERRIN Working Groups
• In the long run, participatingparticipatingparticipatingparticipating in EU strategies and the content of future Calls for
Proposals
ERRIN
Tourism
Working Group
DEVELOP NEW IDEAS
• To contribute to develop the tourism sector according to the EU strategiesEU strategiesEU strategiesEU strategies
• Stimulate competitivenessStimulate competitivenessStimulate competitivenessStimulate competitiveness in the European tourism sector
• Promote the development of sustainablesustainablesustainablesustainable, responsibleresponsibleresponsibleresponsible and highhighhighhigh----qualityqualityqualityquality tourism
4444STRANDSSTRANDSSTRANDSSTRANDS
• Promote the development of sustainablesustainablesustainablesustainable, responsibleresponsibleresponsibleresponsible and highhighhighhigh----qualityqualityqualityquality tourism
• Provide a real European added valueEuropean added valueEuropean added valueEuropean added value
• Innovative partnershipsInnovative partnershipsInnovative partnershipsInnovative partnerships: facilitating networking between within private and public
(also educational) and 3rd sector entities and supporting their synergies
• To supportsupportsupportsupport micro and SME companies in the sector
ERRIN
Tourism
Working Group
DEVELOPING PROFESSIONAL SKILLS
• To contribute to the development of professional skills and tourism
education in the sector
4444STRANDSSTRANDSSTRANDSSTRANDS
IMPLEMENTATION AND DISSEMINATION OF INNOVATION
• Active participation in conferences, seminars and workshops
• To develop user-driven innovative products and services using
innovative methodologies such as Living Labs
ERRIN
Tourism
Working Group
Regions participating in the WG:
40
Average nbr
participants per session 35
Members of the WGMembers of the WGMembers of the WGMembers of the WG
ERRIN
Tourism
Working Group
Start date:
JanJanJanJan 2011
Number of working
meetings in 2011:
5555
Average number of
2011201120112011ACTIVITIESACTIVITIESACTIVITIESACTIVITIES
Co-Leaders: Tampere (FI) and Valencia (ES)
Number of working
meetings in 2012:
5555
Average number of
Approvement by the MB:
JunJunJunJun2011
5555
Average number of
participants:
35353535
The meetings are structured in two parts,
one related to policy development and info on programmes
second open to the presentation of best practices
5555
Average number of
participants:
34343434
ERRIN
Tourism
Working Group
Number of working meetings in 2011:
5555
2011201120112011ACTIVITIESACTIVITIESACTIVITIESACTIVITIES
• EC: Tourism Unit (Policy, innovation, smes), DG Research (on Heritage), EEN; ENPI,
IEE; Sector Skills Alliances, Transnational Thematic Tourism products
• Networks presentations (Necstour, ISTO, Eureka, Eurisy)• Networks presentations (Necstour, ISTO, Eureka, Eurisy)
RegionalRegionalRegionalRegional bestbestbestbest practicespracticespracticespractices::::
• Emilia Romagna, Regional Strategy
• Lapland: Acapella Village project proposal
• Central Denmark: Digital solutions
• Visit Scotland: Quality certification in Tourism
• Flanders: Use of social media in Tourism
ERRIN
Tourism
Working Group
Number of working meetings in 2012:
5555
2012201220122012ACTIVITIESACTIVITIESACTIVITIESACTIVITIES
• EC: Tourism Unit + EEN; ENPI, IEE; Sector Skills Alliances, Transnational Thematic
Tourism products, Consumers, Tempus, EEN Cultural Heritage
• Networks presentations NECSTouR, EEN, EUREKA• Networks presentations NECSTouR, EEN, EUREKA
• Amadeus: “From chaos to collaboration – insight into the future of travel”
RegionalRegionalRegionalRegional bestbestbestbest practicespracticespracticespractices::::
• Île-de-France, Study on Sustainable Urban Tourism
• South Dublin: Innovation on destination management
• Lapland: SINCO, Service innovation corner, Tourism safety & Security co-creation
• Malta: Tourism-related projects
• SEGITTUR, Innovation and new technologies in the tourism sector
ERRIN
Tourism
Working Group
Number of working meetings with European Commission in 2012
3333
networksnetworksnetworksnetworkscoordinationcoordinationcoordinationcoordination
Networks:
• EENEENEENEEN - Enterprise Europe Network
•• EUREKAEUREKAEUREKAEUREKA - Intergovernmental network to support market-
oriented R&D and innovation projects.
• ERDNERDNERDNERDN – European Rural Development Network
• NECSTouRNECSTouRNECSTouRNECSTouR - Network of European Regions for
Competitive and Sustainable Tourism
ERRIN
Tourism
Working Group
MoUMoUMoUMoU ActionPlan 2012
networksnetworksnetworksnetworkscooperationcooperationcooperationcooperation
ACTIVITIES
• Project development
• Contributing to the European Tourism Policy• Contributing to the European Tourism Policy
• Research Collaboration
• Dissemination and Promotion
• Mutual access to relevant information
• Cross-cutting promotion of each network
• Collection and exchange of good practices, contacts and information;
• Participation in each otther’s activities
• Developing project ideas from both ERRIN and NECSTouR members in relevant
European calls for proposals;
ERRIN
Tourism
Working Group
20122012201220122012201220122012BUILDINGBUILDINGBUILDINGBUILDING----UPUPUPUP
ERRIN
Tourism
Working Group2012201220122012LinkedIn groupLinkedIn groupLinkedIn groupLinkedIn group
RELEVANT INFORMATION
• EU Policy
33 members
• EU Policy
• Project calls
• Project ideas
• Intl Trends
• Conferences
• Documents
ERRIN
Tourism
Working Group2012201220122012TwitterTwitterTwitterTwitter
@ERRINTourism
RELEVANT INFORMATION
• EU Policy• EU Policy
• Project calls
• Project ideas
• Intl Trends
• Conferences
34
followers
32 tweets
ERRIN
Tourism
Working Group
20112011201120112011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
ERRIN
Tourism
Working Group
Nbr. Regions replying: 17
approx. 50% of the participants
to the WG meetings
2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
ERRIN
Tourism
Working Group
3
9
6
7
7
7
0 1 2 3 4 5 6 7 8 9 10
Tampere Region
Valencia
Staffordshire University, UK - West Midlands
Scotland Europa
Flanders
Unioncamere Piemonte
ERRIN Tourism WG - number choices p/region
2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
7
8
7
3
7
4
9
8
6
4
5
7
Unioncamere Piemonte
Regione Emilia-Romagna
European Office of Cyprus
South- Norway European Office
KEPA
Espace Interrégional Européen Bretagne - Pays de la Loire -…
Corsica
Basse-Normandie
North Finland EU Office
CentralSweden
Ile de France
Central Finland
Nbr. Regions replying: 17 approx. 50% Average topics of interest p/region: 5,82 out of 10
ERRIN
Tourism
Working Group
8 12
5
5
10
15
Technological
Innovations in Tourism
(incl. virtuality)
Culture and History
Social Tourism (incl.
heritage and
traditions)
Nature, Rural andSupporting SMEs,
Skills and capacity
building
ERRIN Tourism WG - Topics
2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
15
12
1012
4
10
0
Nature, Rural and
Adventure Tourism
Wellness and Well
being Tourism (incl.
physical and mental
health)
Congress and Business
Tourism
Event and Sport
Tourism
Luxury Tourism
Supporting SMEs,
micro companies
Topics
Technological
Innovation
Culture &
History
Social
Nature,Rural
& Adventure
Wellness &
well being
Congress &
Business
Event &
Sport
Luxury
Supporting
SMEs
Skills &
Capacity
building
Others
9 14 16 13 12 14 4 12 5 8
ERRIN
Tourism
Working Group
Policy Project Profile raising
(information exchange)
Destination management
Culture and History Tourism
(incl. heritage and traditions)
Nature and Rural Tourism
Wellness and Well being Tourism
(incl. physical and mental health)
Luxury Tourism
MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
Luxury Tourism
Product/service integration (supply)
Market intelligence/strategy (demand)
Smart specialization
MICE (meetings, incentives, congresses and
events)
Sustainability
Capacity building
Thank you!Thank you!Thank you!Thank you!
Gustavo Martinié
Transport, Tourism & Energy
Valencian Regional OfficeValencian Regional OfficeValencian Regional OfficeValencian Regional Office
Dir +32 2 282 41 62
skype: gustavomartinie // twitter: gmartinie
gmartinie@delcomval.be
Petra Kortelainen
Tampere Region EU OfficeTampere Region EU OfficeTampere Region EU OfficeTampere Region EU Office
Dir +32 2 213 83 45
petra.kortelainen@tampere.fi

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ERRIN Tourism Working Group (2013)

  • 1. Gustavo Martinié Transport, Tourism, Energy Valencian Regional OfficeValencian Regional OfficeValencian Regional OfficeValencian Regional Office Dir +32 2 282 41 62 skype: gustavomartinie // twitter: gmartinie gmartinie@delcomval.be Petra Kortelainen Tampere Region EU OfficeTampere Region EU OfficeTampere Region EU OfficeTampere Region EU Office Dir +32 2 213 83 45 petra.kortelainen@tampere.fi
  • 2. ERRIN Tourism Working Group ERRIN is a Brussels-based platform of regions strengthening regional research and innovation capacities by www.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.eu and innovation capacities by exchanging information, sharing best practice, supporting project development, policy shaping and profile raising.
  • 3. ERRIN Tourism Working Group ERRIN helps regions get their voice heard in Brussels and supports the implementation of the Europe2020 Strategy, www.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.euwww.errinnetwork.eu of the Europe2020 Strategy, the Innovation Union flagship initiative and Smart Specialisation.
  • 4. ERRIN Tourism Working Group Number of WG: 13 Number of members +95 Members of ERRINMembers of ERRINMembers of ERRINMembers of ERRIN 4 1 7 4 4 4 5 4 12 13 3 7 5 10 1 1 1 4 1 1 1 1 1 4
  • 5. ERRIN – 3 Ps POLICY Shaping EU Research & Innovation policy PROFILEPROJECTS Supporting project development and engaging ERRIN regions in EU projects Raising the profile of the network and member regions in Brussels
  • 6. ERRIN Tourism Working Group PolicyPolicyPolicyPolicy frameworkframeworkframeworkframework: Commission Communications 4444 OBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIESOBJECTIVES AND ACTIVITIES The WG is active in both policypolicypolicypolicy and projectprojectprojectproject dimensions PolicyPolicyPolicyPolicy frameworkframeworkframeworkframework: Commission Communications • Europe, the world's No 1 tourist destinationEurope, the world's No 1 tourist destinationEurope, the world's No 1 tourist destinationEurope, the world's No 1 tourist destination and • InnovationInnovationInnovationInnovation UnionUnionUnionUnion Projects:Projects:Projects:Projects: the group will follow calls in Horizon2020Horizon2020Horizon2020Horizon2020, COSMECOSMECOSMECOSME, AALAALAALAAL, InterregInterregInterregInterreg, LLPLLPLLPLLP, etc.
  • 7. ERRIN Tourism Working Group The main activities will be arranged along four strandsfour strandsfour strandsfour strands: KNOWLEDGE BASE DEVELOP NEW IDEAS 4444STRANDSSTRANDSSTRANDSSTRANDS DEVELOP NEW IDEAS DEVELOPING PROFESSIONAL SKILLS IMPLEMENTATION AND DISSEMINATION OF INNOVATION
  • 8. ERRIN Tourism Working Group KNOWLEDGE BASE • To map EU Institutionsmap EU Institutionsmap EU Institutionsmap EU Institutions units and officials working on Tourism-related issues and establishing good working relations with them • To establish and pursue mutually beneficial working relationsbeneficial working relationsbeneficial working relationsbeneficial working relations with other tourism networks, e.g. Necstour, Eureka, etc. 4444STRANDSSTRANDSSTRANDSSTRANDS networks, e.g. Necstour, Eureka, etc. • To share best practicesshare best practicesshare best practicesshare best practices among the European regions • Early intelligenceEarly intelligenceEarly intelligenceEarly intelligence in EU policy initiatives in the domain and in funding programmes • To explore wellbeing, health, MICE and sport tourism • CollaborationCollaborationCollaborationCollaboration with other ERRIN Working Groups • In the long run, participatingparticipatingparticipatingparticipating in EU strategies and the content of future Calls for Proposals
  • 9. ERRIN Tourism Working Group DEVELOP NEW IDEAS • To contribute to develop the tourism sector according to the EU strategiesEU strategiesEU strategiesEU strategies • Stimulate competitivenessStimulate competitivenessStimulate competitivenessStimulate competitiveness in the European tourism sector • Promote the development of sustainablesustainablesustainablesustainable, responsibleresponsibleresponsibleresponsible and highhighhighhigh----qualityqualityqualityquality tourism 4444STRANDSSTRANDSSTRANDSSTRANDS • Promote the development of sustainablesustainablesustainablesustainable, responsibleresponsibleresponsibleresponsible and highhighhighhigh----qualityqualityqualityquality tourism • Provide a real European added valueEuropean added valueEuropean added valueEuropean added value • Innovative partnershipsInnovative partnershipsInnovative partnershipsInnovative partnerships: facilitating networking between within private and public (also educational) and 3rd sector entities and supporting their synergies • To supportsupportsupportsupport micro and SME companies in the sector
  • 10. ERRIN Tourism Working Group DEVELOPING PROFESSIONAL SKILLS • To contribute to the development of professional skills and tourism education in the sector 4444STRANDSSTRANDSSTRANDSSTRANDS IMPLEMENTATION AND DISSEMINATION OF INNOVATION • Active participation in conferences, seminars and workshops • To develop user-driven innovative products and services using innovative methodologies such as Living Labs
  • 11. ERRIN Tourism Working Group Regions participating in the WG: 40 Average nbr participants per session 35 Members of the WGMembers of the WGMembers of the WGMembers of the WG
  • 12. ERRIN Tourism Working Group Start date: JanJanJanJan 2011 Number of working meetings in 2011: 5555 Average number of 2011201120112011ACTIVITIESACTIVITIESACTIVITIESACTIVITIES Co-Leaders: Tampere (FI) and Valencia (ES) Number of working meetings in 2012: 5555 Average number of Approvement by the MB: JunJunJunJun2011 5555 Average number of participants: 35353535 The meetings are structured in two parts, one related to policy development and info on programmes second open to the presentation of best practices 5555 Average number of participants: 34343434
  • 13. ERRIN Tourism Working Group Number of working meetings in 2011: 5555 2011201120112011ACTIVITIESACTIVITIESACTIVITIESACTIVITIES • EC: Tourism Unit (Policy, innovation, smes), DG Research (on Heritage), EEN; ENPI, IEE; Sector Skills Alliances, Transnational Thematic Tourism products • Networks presentations (Necstour, ISTO, Eureka, Eurisy)• Networks presentations (Necstour, ISTO, Eureka, Eurisy) RegionalRegionalRegionalRegional bestbestbestbest practicespracticespracticespractices:::: • Emilia Romagna, Regional Strategy • Lapland: Acapella Village project proposal • Central Denmark: Digital solutions • Visit Scotland: Quality certification in Tourism • Flanders: Use of social media in Tourism
  • 14. ERRIN Tourism Working Group Number of working meetings in 2012: 5555 2012201220122012ACTIVITIESACTIVITIESACTIVITIESACTIVITIES • EC: Tourism Unit + EEN; ENPI, IEE; Sector Skills Alliances, Transnational Thematic Tourism products, Consumers, Tempus, EEN Cultural Heritage • Networks presentations NECSTouR, EEN, EUREKA• Networks presentations NECSTouR, EEN, EUREKA • Amadeus: “From chaos to collaboration – insight into the future of travel” RegionalRegionalRegionalRegional bestbestbestbest practicespracticespracticespractices:::: • Île-de-France, Study on Sustainable Urban Tourism • South Dublin: Innovation on destination management • Lapland: SINCO, Service innovation corner, Tourism safety & Security co-creation • Malta: Tourism-related projects • SEGITTUR, Innovation and new technologies in the tourism sector
  • 15. ERRIN Tourism Working Group Number of working meetings with European Commission in 2012 3333 networksnetworksnetworksnetworkscoordinationcoordinationcoordinationcoordination Networks: • EENEENEENEEN - Enterprise Europe Network •• EUREKAEUREKAEUREKAEUREKA - Intergovernmental network to support market- oriented R&D and innovation projects. • ERDNERDNERDNERDN – European Rural Development Network • NECSTouRNECSTouRNECSTouRNECSTouR - Network of European Regions for Competitive and Sustainable Tourism
  • 16. ERRIN Tourism Working Group MoUMoUMoUMoU ActionPlan 2012 networksnetworksnetworksnetworkscooperationcooperationcooperationcooperation ACTIVITIES • Project development • Contributing to the European Tourism Policy• Contributing to the European Tourism Policy • Research Collaboration • Dissemination and Promotion • Mutual access to relevant information • Cross-cutting promotion of each network • Collection and exchange of good practices, contacts and information; • Participation in each otther’s activities • Developing project ideas from both ERRIN and NECSTouR members in relevant European calls for proposals;
  • 18. ERRIN Tourism Working Group2012201220122012LinkedIn groupLinkedIn groupLinkedIn groupLinkedIn group RELEVANT INFORMATION • EU Policy 33 members • EU Policy • Project calls • Project ideas • Intl Trends • Conferences • Documents
  • 19. ERRIN Tourism Working Group2012201220122012TwitterTwitterTwitterTwitter @ERRINTourism RELEVANT INFORMATION • EU Policy• EU Policy • Project calls • Project ideas • Intl Trends • Conferences 34 followers 32 tweets
  • 21. ERRIN Tourism Working Group Nbr. Regions replying: 17 approx. 50% of the participants to the WG meetings 2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX
  • 22. ERRIN Tourism Working Group 3 9 6 7 7 7 0 1 2 3 4 5 6 7 8 9 10 Tampere Region Valencia Staffordshire University, UK - West Midlands Scotland Europa Flanders Unioncamere Piemonte ERRIN Tourism WG - number choices p/region 2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX 7 8 7 3 7 4 9 8 6 4 5 7 Unioncamere Piemonte Regione Emilia-Romagna European Office of Cyprus South- Norway European Office KEPA Espace Interrégional Européen Bretagne - Pays de la Loire -… Corsica Basse-Normandie North Finland EU Office CentralSweden Ile de France Central Finland Nbr. Regions replying: 17 approx. 50% Average topics of interest p/region: 5,82 out of 10
  • 23. ERRIN Tourism Working Group 8 12 5 5 10 15 Technological Innovations in Tourism (incl. virtuality) Culture and History Social Tourism (incl. heritage and traditions) Nature, Rural andSupporting SMEs, Skills and capacity building ERRIN Tourism WG - Topics 2011201120112011MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX 15 12 1012 4 10 0 Nature, Rural and Adventure Tourism Wellness and Well being Tourism (incl. physical and mental health) Congress and Business Tourism Event and Sport Tourism Luxury Tourism Supporting SMEs, micro companies Topics Technological Innovation Culture & History Social Nature,Rural & Adventure Wellness & well being Congress & Business Event & Sport Luxury Supporting SMEs Skills & Capacity building Others 9 14 16 13 12 14 4 12 5 8
  • 24. ERRIN Tourism Working Group Policy Project Profile raising (information exchange) Destination management Culture and History Tourism (incl. heritage and traditions) Nature and Rural Tourism Wellness and Well being Tourism (incl. physical and mental health) Luxury Tourism MAPPING MATRIXMAPPING MATRIXMAPPING MATRIXMAPPING MATRIX Luxury Tourism Product/service integration (supply) Market intelligence/strategy (demand) Smart specialization MICE (meetings, incentives, congresses and events) Sustainability Capacity building
  • 25. Thank you!Thank you!Thank you!Thank you! Gustavo Martinié Transport, Tourism & Energy Valencian Regional OfficeValencian Regional OfficeValencian Regional OfficeValencian Regional Office Dir +32 2 282 41 62 skype: gustavomartinie // twitter: gmartinie gmartinie@delcomval.be Petra Kortelainen Tampere Region EU OfficeTampere Region EU OfficeTampere Region EU OfficeTampere Region EU Office Dir +32 2 213 83 45 petra.kortelainen@tampere.fi