In the last decade Box and Workday have gone from small start-ups to publicly traded market leaders. Come to this session for an inside view from two industry IT veterans on the challenges, the strategies and the requirements to scale their global employee workforces and make them more productive everyday. Join this session for an interactive presentation and discussion on how to build employee engagement and community, reinforce company culture, and deliver intranet solutions that impact all employees.
Exploring the Future Potential of AI-Enabled Smartphone Processors
An Inside View at Box and Workday - Managing for Growth and Employee Success
1. An Inside View at
Box and Workday
Craig Butler, Vice President, Workday
Anisha Vaswani, Vice President, Box
Patrick Morrissey, CRO, Simpplr
Managing for Growth and Employee Success
2. Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make.
All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth,
earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements
concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new
products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our
Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature
market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further
information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year
and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings
section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on
time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no
obligation and does not intend to update these forward-looking statements.
3. $500B Question: How to engage employees to drive growth
*Sources: Gallup State of Global Workplace 2014, Deloitte Global Human Capital Trends 2015
Employee Engagement is
#1 CEO Priority
4. The Impact
Engaged employers have
2.5X more revenues
85% better customer
relationships
38% more productive
employees
94% reduction
in staff turn over
*Sources: Hay Group Report, Workplace Research Foundation, Dale Carnegie
5. Native social intranet on Force.com
Connect, communicate, collaborate everywhere
Mobile ready, works with Salesforce1
Roll out in days
Built by Salesforce experts
Simpplr – The Delightful Social Intranet
Employee engagement platform – helping
everyone succeed at work
8. About Box
OUR
VISION:
Share,
manage
and
access
your
content
from
any
device,
anywhere
MORE THAN
34M
INDIVIDUAL
USERS
50%
FORTUNE
500
45,000
BUSINESSES
9. The Problem
As Box has grown more complex, our employees
face greater challenges in obtaining the accurate
information they need to be successful, resulting
in confusion, misalignment, and inefficiencies.
We are challenged in effectively communicating
cross-org at scale.
10. Enable better communications
Improved connection between employees
Better access to relevant information
Available when and where employees need it
Solution: A New Intranet
11. Intranet is not a content repository, it is a guide
Content Creators Intranet = Curation
Produce and update content on
the intranet, Box or other apps
Employees are guided to the
content they need
12. Vendors We Reviewed
What we wanted:
Turn key / out of box solution
Self administration
6-8 weeks total build time
Easy to customize
Easy to use
What we avoided:
SharePoint
“Build it yourself”
2 year roll out
Reliance on contractors
Customized build just for us
13. High level requirements
Auto user provisioning: Integration with Workday, Box, Active Directory, Okta
Ease of content delivery: Content including various media, calendars, polls, Box
integration, Q&A, and more targeted to end users
1.
2.
3.
User owned content creation: Content leads own and manage their own spaces
Social built in: Enables cross-employee communications, discovery of unstructured
content
4.
5.
Quality and Simplicity of UI: Boxers can easily discover existing and new content
14. Box’s intranet choice: Simpplr
Design / overall joy of use; intuitive interface
Minimal customization necessary to meet our requirements
Complete first party support from their company
Very aggressive on pricing
Willing to customize their roadmap to our needs
Integrated with Salesforce CRM
Enabled our aggressive timeline
Sign-off from Security, Design, and IT
15. Early results and employee engagement are very promising
Naming contest: More than 500 entries
(Winner = Boxernet)
More than 30 launch sites created
Project delivered on time, in budget
16. Founded in 2005
Started with a clean sheet of paper
More than 4,500 employees
More than 1,000 total customers
More than 150 Financial Management customers
97% customer satisfaction rating for three consecutive year
Workday – The Leader in Cloud-Based Financials and HCM
17. Lack of central space for company information
Email-heavy culture (one-way communication)
Lack of shared information (tribal knowledge)
Limited metrics around employee engagement
The Challenge: How to support growth and culture
18. Use and promote
Workspace as a critical
communications hub
Our Approach
Reduce and
consolidate emails
19. The Workspace Vision
Solution
A new kind of intranet that reimagines
Chatter (#abetterntranet)
The “go to place” for everything inside
Workday: News, events, policies & more
Socially enabled, end user
personalized and locally aware
Enhanced storytelling; new
opportunities to share ideas and ideate
Immediate employee feedback and
metrics (two-way communication)
22. Workday Confidential
Check Out Summer
Short email, pointing to Workspace for action.
Thousands of likes and comments
OCAs
Workmates congratulating others on a job well done
Game of Crowns
More than 20% of Workmates participated
Examples in Action Today
26. Future State: Workday Wins
Consolidate multiple customer wins in email
Highlight logos / summarize in two sentences
Link to Workspace for detail stories
All customer wins are now searchable
27. Workday Confidential
Workspace: The Benefits
Reduced email
Two-way dialogue on content
Content is archived, easy to find
Personalized and localized
Employees “co-create” / own the content