My C.V.

1. 1
CURRICULUM VITAE
Assistant Professor Dr. Abdelkarim Fuad Kitana
Mobile: + 971503501413
trainer_2010@hotmail.com
1. Place of Residence:UAE - Dubai
2. Date of Birth: 25/10/1979
3. Title: Assistant Professor
4- Nationality: Jordanian
5. Education:
YearUniversityAreaDegree
1998-2002Zarka Private
University -
Jordan
English language
& literature
Bachelor
2010-2011Preston
University -
Pakistan
Business
Management -
HRM
EMBA
2012-2015Girne American
University -
Cyprus
Business
Management
PhD

2. 2
 Dissertationtitle: The Relationship between Employees'
Satisfaction and Customers' Satisfaction in the Banking Sector:a
Comparative Study between the Islamic and Conventional Banks of
United Arab Emirates.
 GPA: 3.62
 Teaching area:Human ResourceManagement- Organizational
Behavior – Leadership - Staffing Organizations- Management of
Change – Career Management – Employee Training and
Development – Business Ethics.
 ResearchArea: HRM- Human Behavior- Leadership
 5. Professional Degrees:
 Quality Systems Internal Auditor (QSIM)-2014
 Internal AssessorTraining – IAT – 2014
 Training of Trainer – TOT - 2013
 Certified Professional Trainer - CPT-2011
 Diploma in Developing Skills of Trainers – 2011
6. Certificates:
 The Art of Speech
 Knowledge Management
 Six Hats
 The Pressures of Work and the Productivity
 Discover Yourself from Inside
 The Effective Methods to Brain Learning
 Strategic Planning
 Information Technology
 Building Effective Working Team and Effective Communication
 The Art of Etiquette

3. 3
 Computer science
 Simplification of Work Processes and Procedures
 Understanding Emotional Intelligence
 The Art of Decision – Making
 Legitimate Scientific Keys to the Hearts of Your Customers
 Neuro Linguistic Programming (NLP)
 The Art of Cataloging and Classification
 Library Science
 Skills to use bodylanguage at work
 Skills of writing business reports and letters
 Management by results
6. Training courses deliveredbefore:
 Training of Trainers
 Effective Communication
 Human Resources Management
 Strategic Management
 Time Management
 Building Teams
 Customer Service Management
 Public Relations
 Six hats
 Creative thinking
 Stress Management
7. Work Experience:
 2015- To present, Assistant Professor (Business Management
College- HRM Department) - City University College of Ajman).

4. 4
 2010-2015, HR Specialist (Systems and Policies) - Dubai Authority
for Culture and Arts – Dubai, UAE.
 2007 – 2010, Researcher, Sharjah University, Sharjah, UAE.
Year Semester Courses
2015 Summer Career Management
Contemporary Issues in
HRM
Business Ethics
2015-2016 Fall Career Management
International Human
Resource Management
Introduction to Business
Management
Staffing Organizations
Business Ethics
2016 Spring Career Management
Organizational Behavior
Employee Training and
Development
Human Resource
Management
8. Publications:
 Kitana, Abdelkarim, The Effect of Innovative Leadership on the
Management of Change Process, 23rd International Conference on
Economics and Business Management, Phuket, Thailand, 2016
 Kitana, Abdelkarim, Historical Study on Managerial Thoughts and
Theories: From Classical Management Theory to Modern
Management Theory, International Journal of Business and Social
Science, 2016.

5. 5
 Kitana, Abdelkarim & Vhebi, Asim, The commitment of United
Arab Emirates employees in the private and public sectors who
employed by the process ofEmiratisation, Indian Journal of
Management Science , Vol. V, Issue 2, December 2015.
 Kitana, Abdelkarim & Khartabiel Marwan, the Impact of Internal
Factors of Work Stress on the Employees at Girne American
University, The International Journal of Business and Management,
Vol. 3, Issue 3, March, 2015.
9. Areas of Interest
Human ResourceManagement, Employee Training and Development,
Career Management, Staffing Organizations, Organizational behavior,
Business Ethics.
10. Languages:
 - Arabic Language (Mother tongue)
 - English Language (Professional)
11. References:
 Dr. Amer Qasim– Head of HR Department – City University
College of Ajman – Mobile 00971558475715
 Dr. Imad Shadid– Business Management Faculty – Ajman
University– Mobile 00971506965657
 Dr. Hamed Asraf – Business Management Faculty – City University
College of Ajman – Mobile 00971559227733