5. Who Wants To Be Spammed?
• 2000 marketing
messages/day
• 90% of email marketing
never opened
• 200+ on “Do Not Call”
list
• Blasting our way to
irrelevance
10. Closed Business = Relationships
• Building relationships
• Referrals
• You’re the reason for
winning the deal
• 100 Days, Names, Ways
is a micro marketing
methodology that I did
for my own business
11. Micro Marketing = Personal
• Origins
• Vertical Marketing
• Niche Marketing
• 1:1 Marketing
• Differentiation
• All About Them
12. 100 Names
• Make a list of 100
• Referral Partners
• Prospects
• Customers
• Influencers
• Friends & Family
13. 100 Days
• 10 days to get the list
together
• Month 1 –
communication
• Month 2 –
communication
• Month 3 –
communication
• Repeat
14. First 10 Days
• Assemble the List
• Order logo’d items
• Vehicle
• Set up Intelligence
gathering
– Google Alerts
– Facebook
– LinkedIn
– Eyes & Ears
15. Message
• It’s all about THEM
• It’s hand-written
• It’s obvious you’ve
thought about it and
put time into it
• There’s no Call to Action
• It’s a Call to Feel Special
16. Heavy Lifting (sort of)
• It takes:
– Effort
– Thought
– Money (but not a lot)
17. Objective: Build a Relationship
• Build a relationship
versus score a prospect
• The gift that keeps on
giving
• The customer for life
you want to have
20. Differentiate
• While your competition
– Spams away
– Blasts away
– Becomes
indistinguishable
• You Stand Out
• You Are Memorable
21. Costs
• $7,011 for the year
• Includes extras for ITA
• Giveaways at speaking
events
• Extras for misc.
22. Results
• $49,000 business to
date
• $64,000 in
pipeline/opportunity
• Immeasurable goodwill
• Relationships matter –
feel good factor for me
as well
27. Acknowledgement
1. Acknowledge their accomplishments
2. Acknowledger their energy
3. Acknowledge their efforts
4. Participation
5. Loyalty
6. Quickness to respond
29. Congratulations
12. Promotion
13. Top 100 VARs
14. Most Influential in [Accounting]
15. Business Journals Top 25
16. New hires
17. Mergers and acquisitions
30. Congratulations
18. New business
19. Speaking gigs
20. Awards
21. Accomplishments
22. Life milestones
23. Son/daughter accepted to University
24. Spouse opens new business
31. Compliment
25. Consistent, good work
26. Innovation
27. Bravery
28. Kindness
29. Creativity
30. Quality of their blog
31. Perseverance
32. Sense of humor
32. What do you respect them for?
33. Knowledge they share
34. Good citizen
35. How they serve their customers
36. What they give back to community
37. Willingness to share/assist
38. Grace under fire
33. Offer help
39. Getting started with Social Media
40. Introduction to writer or editor
41. Use of tool or platform
42. Finding the right contact within an
organization
43. Great deals you’ve found
44. How to work a gadget
34. Referral/Recommendation
45. If you can refer them business do so
46. If you can help recommend them (LinkedIn)
47. Recommend article
48. Recommend book
35. Introduction
49. Introductions “When we’re at ITA remind me
to introduce you to…”
50. If you see one of my LinkedIn connections
and would like an introduction, let me know
36. Encouragement
51. When they try something new, encourage
them
52. If they’re operating in a tough local
economy, encourage them
53. People are always posting things about
training for marathons, establishing a new diet,
etc.
54. Any sort of positive energy you can send
37. Thanks
56. Show gratitude for past kindnesses – “I don’t
know if you realize this or not, but when you
helped me with XYZ back then, it helped me so
much. Thank you.”
57. Show gratitude for past tough love that
provided attitude adjustment.
38. Thanks
57. Thanks for ReTweets, Faceboook likes,
comments, +1 – all of which are a type of
referral
58. Thanks for a recommendation (book,
restaurant, good hotel to stay at, etc.
39. Appreciation
59. For what they’ve done for the profession
60. For what they’ve done for the community
61. For what they’ve done for you
62. For what they’ve done for someone else
40. Thoughtfulness
63. If you ever find yourself in Austin, let me
take you out for dinner
64. If you’re thinking about visiting Austin, let
me make some recommendations
65. If there’s some specific service/item you
need while you’re in Austin
41. Thoughtfulness
66. This quote reminded me of you
67. Tell them why you like them
68. Tell them what you admire about them
42. Care
69. I read about your illness and I hope you are
feeling better.
70. Heard about the wildfires and hope they are
under control.
71. Know you travel a lot and hope the tornados
and delays at DFW didn’t affect you.
43. Notice
72. You’ve been showing up in my Google Alerts
a lot lately
73. I’ve noticed your advertising on…
74. I saw you got quoted in…
75. Keep a supply of birthday cards and when
you get your Facebook notice to upcoming
birthdays during the week – send a card.
44. Attention
76. That your New York Mets are doing well in
April…
77. That you alma mater won the NCAA baseball
championship
78. That [their favorite show] won an Emmy
79. That [their favorite singer] won a Grammy
45. Laughter
80. Your alternative lyrics to ‘Imagine’ had me
chuckling all day
81. Reference a funny story that they told you
and how you thought of it when…
82. Something funny they posted on Facebook
46. Value
83. Send a logo’d T-shirt (to wear when you’re
biking, jogging, pushing a vacuum cleaner
around)
84. Send a book
85. Send a Bear
86. Send a pen
87. Send a re-usable grocery bag
47. Value
88. Send a re-usable water bottle
89. Send seeds
90. Send a magazine article
91. Send a list (e.g. I sent a list of Austin start-
ups that I found to someone who I knew did
business with start-ups all over the country)
48. Shared Experience
92. Enjoyed having lunch
93. Will you be attending ITA
94. Great place to pick up CPE and get some
good information
95. Seasonal greetings
49. Shared Experience
96. Comments/topics on LinkedIn
97. Comments/topics on Facebook
98. Publisher Conferences
99. Working with a service
100. Article in newsletter