SlideShare a Scribd company logo

How to Write a Formal Business English Email

•
•
mybusinessenglish.com Jennings
mybusinessenglish.com Jennings

Improve your business English writing with this look at email language and structure, including useful phrases. www.mybusinessenglish.com

EducationBusiness
1 of 21
Download to read offline
How to Write a Formal Business English Email www.mybusinessenglish.comwww.mybusinessenglish.com
We write formal emails to people we don’t know well. • In-company - distant colleagues/coworkers • In-company/other company - new working relationship
We write formal emails on significant workplace matters. ✗✔
Model Subject: meeting with Mr. Jenkins concise but specific subject line
Subject: marketing meeting Dear Brian, polite greeting use of comma (sometimes colon: in USA)
Subject: marketing meeting Hi Brian Further to our conversation of 15 June, reference to previous contact thank Thank you for the very informative speech you made... introduce My company is currently creating a new series of leather products and so (I am writing...) background As you would know, the value of the Dow Jones index has increased by 155 points in the last three months, and so (I am writing...)
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. purpose statement I am writing to +V I would like to +V no contractions I am not I’m ‘correct’ punctuation (less use of dashes)
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? polite question form with would formal vocabulary convenient What about meeting up next Wed.? Fewer phrasal verbs e.g. to meet up give options detailed
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read (for your perusal). referring to attachments plain English
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. standard ellipsis subject ‘I’ already statedpromised action (I) will +V
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. I look forward to hearing from you. positive close
Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24/25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. I look forward to hearing from you. Kind regards, James Roberts Assistant to the Legal Executive JYTaylor and Partners j.roberts@JYTaylor.org PH: 056245362 polite sign off full signature block with contact details
Structure
Structure
Structure
Structure
Structure
Structure
10 Features of Formal Business Emails • Formal/polite greetings and sign-offs. • Commas (USA sometimes colon:) for greetings and sign-offs, and traditional / “correct” punctuation throughout. • Refer to previous contact/introduce ourselves or company. • Language ‘formal’ and ‘polite’ and but still in plain English. • Precise and detailed e.g. nextWednesday (June 25). • No contractions e.g. ...if you’re coming... use if you are coming. • Standard ellipsis rules (subject should be stated before it can be left out). • Email acronyms rare e.g. By the way, not BTW. • Polite letter-style closes are used e.g. I look forward to hearing from you. • Full signature block with contact details.
Common Functions and Phrases • Refer to previous contact • Further to our conversation of 25 June,... • Thank you for noun/V+ing. • It was a pleasure to meet you at the conference... • State purpose • I am writing to +V / I would like to +V... • Refer to attachments • I have attached.../ Attached you will find... • Promise action • I will +V...
www.mybusinessenglish.com

Recommended

English for Business Communication
English for Business CommunicationEnglish for Business Communication
English for Business CommunicationAfsheen Khan
 
Telephone Vocabulary M. van Eijk
Telephone Vocabulary M. van EijkTelephone Vocabulary M. van Eijk
Telephone Vocabulary M. van EijkZadkine
 
Ielts task 1 general
Ielts task 1 generalIelts task 1 general
Ielts task 1 generalmike wattie
 
How to Write a Professional Email (for students)
How to Write a Professional Email (for students)How to Write a Professional Email (for students)
How to Write a Professional Email (for students)Jaime Alfredo Cabrera
 
Writing formal and informal emails - M. van Eijk
Writing formal and informal emails - M. van EijkWriting formal and informal emails - M. van Eijk
Writing formal and informal emails - M. van EijkZadkine
 
Writing effective emails
Writing effective emailsWriting effective emails
Writing effective emailsDixita S
 
Email Etiquette Presentation
Email Etiquette PresentationEmail Etiquette Presentation
Email Etiquette PresentationUNH Upward Bound
 
How to write a formal email
How to write a formal emailHow to write a formal email
How to write a formal emailEOI Alcalá de Guadaíra
 

Recommended

English for Business Communication
English for Business CommunicationEnglish for Business Communication
English for Business CommunicationAfsheen Khan
 
Telephone Vocabulary M. van Eijk
Telephone Vocabulary M. van EijkTelephone Vocabulary M. van Eijk
Telephone Vocabulary M. van EijkZadkine
 
Ielts task 1 general
Ielts task 1 generalIelts task 1 general
Ielts task 1 generalmike wattie
 
How to Write a Professional Email (for students)
How to Write a Professional Email (for students)How to Write a Professional Email (for students)
How to Write a Professional Email (for students)Jaime Alfredo Cabrera
 
Writing formal and informal emails - M. van Eijk
Writing formal and informal emails - M. van EijkWriting formal and informal emails - M. van Eijk
Writing formal and informal emails - M. van EijkZadkine
 
Writing effective emails
Writing effective emailsWriting effective emails
Writing effective emailsDixita S
 
Email Etiquette Presentation
Email Etiquette PresentationEmail Etiquette Presentation
Email Etiquette PresentationUNH Upward Bound
 
How to write a formal email
How to write a formal emailHow to write a formal email
How to write a formal emailEOI Alcalá de Guadaíra
 
Business english writing teaching
Business english writing teachingBusiness english writing teaching
Business english writing teachingBreeze Brinks
 
2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made Easy2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made EasyMerapi Indah Sdn Bhd
 
Effective email writing
Effective email writing Effective email writing
Effective email writing STATE UNIVERSITY OF BANGLADESH
 
Business english course
Business english courseBusiness english course
Business english coursesibi gowdham
 
Letter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaintLetter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaintNanci Pensado
 
Email Writing Tips
Email Writing TipsEmail Writing Tips
Email Writing TipsRaúl Robles
 
Email Writing Skills
Email Writing SkillsEmail Writing Skills
Email Writing SkillsJaime Alfredo Cabrera
 
Business English: Office Conversation Quiz
Business English: Office Conversation QuizBusiness English: Office Conversation Quiz
Business English: Office Conversation QuizKatieEnglishTutoring
 
Email Lesson
Email LessonEmail Lesson
Email Lessonmsbirkbeck
 
Workplace Communications: writing formal emails
Workplace Communications: writing formal emailsWorkplace Communications: writing formal emails
Workplace Communications: writing formal emailsEnglish Online Inc.
 
English for business communication
English for business communication English for business communication
English for business communication Iporche Cheheh
 
Email writing exercises
Email writing exercisesEmail writing exercises
Email writing exercisesHoward Burns English language trainer and coach
 
How to-write-emails-in-english
How to-write-emails-in-englishHow to-write-emails-in-english
How to-write-emails-in-englishEncarni González
 
Basics of Email writing
Basics of Email writingBasics of Email writing
Basics of Email writingShagun Rathore
 
English email writing 101
English email writing 101English email writing 101
English email writing 101Yung-Tsai Chu
 
Writing a Business Email
Writing a Business EmailWriting a Business Email
Writing a Business EmailChristopher Carman
 
Business Email Etiquette
Business Email EtiquetteBusiness Email Etiquette
Business Email EtiquetteMostafa M. Shehata, HRM
 
Writing a letter - Task 1 GT
Writing a letter - Task 1 GTWriting a letter - Task 1 GT
Writing a letter - Task 1 GTSmart Ielts
 
Professional email writing Workshop
Professional email writing WorkshopProfessional email writing Workshop
Professional email writing WorkshopPadmaAkula2
 
Workshop of Business English 1
Workshop of Business English 1Workshop of Business English 1
Workshop of Business English 1Istabraq Alcherkessy
 
Email etiquette
Email etiquetteEmail etiquette
Email etiquetteEllie Simons
 
Email Etiquette
Email EtiquetteEmail Etiquette
Email EtiquetteRIU6
 

More Related Content

What's hot

Business english writing teaching
Business english writing teachingBusiness english writing teaching
Business english writing teachingBreeze Brinks
 
2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made Easy2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made EasyMerapi Indah Sdn Bhd
 
Business english course
Business english courseBusiness english course
Business english coursesibi gowdham
 
Letter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaintLetter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaintNanci Pensado
 
Email Writing Tips
Email Writing TipsEmail Writing Tips
Email Writing TipsRaúl Robles
 
Business English: Office Conversation Quiz
Business English: Office Conversation QuizBusiness English: Office Conversation Quiz
Business English: Office Conversation QuizKatieEnglishTutoring
 
Workplace Communications: writing formal emails
Workplace Communications: writing formal emailsWorkplace Communications: writing formal emails
Workplace Communications: writing formal emailsEnglish Online Inc.
 
English for business communication
English for business communication English for business communication
English for business communication Iporche Cheheh
 
How to-write-emails-in-english
How to-write-emails-in-englishHow to-write-emails-in-english
How to-write-emails-in-englishEncarni González
 
Basics of Email writing
Basics of Email writingBasics of Email writing
Basics of Email writingShagun Rathore
 
English email writing 101
English email writing 101English email writing 101
English email writing 101Yung-Tsai Chu
 
Writing a letter - Task 1 GT
Writing a letter - Task 1 GTWriting a letter - Task 1 GT
Writing a letter - Task 1 GTSmart Ielts
 
Professional email writing Workshop
Professional email writing WorkshopProfessional email writing Workshop
Professional email writing WorkshopPadmaAkula2
 

What's hot (20)

Business english writing teaching
Business english writing teachingBusiness english writing teaching
Business english writing teaching
 
2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made Easy2011 Busines Email Writing Made Easy
2011 Busines Email Writing Made Easy
 
Effective email writing
Effective email writing Effective email writing
Effective email writing
 
Business english course
Business english courseBusiness english course
Business english course
 
Letter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaintLetter writing: giving/asking for advice & letters of complaint
Letter writing: giving/asking for advice & letters of complaint
 
Email Writing Tips
Email Writing TipsEmail Writing Tips
Email Writing Tips
 
Email Writing Skills
Email Writing SkillsEmail Writing Skills
Email Writing Skills
 
Business English: Office Conversation Quiz
Business English: Office Conversation QuizBusiness English: Office Conversation Quiz
Business English: Office Conversation Quiz
 
Email Lesson
Email LessonEmail Lesson
Email Lesson
 
Workplace Communications: writing formal emails
Workplace Communications: writing formal emailsWorkplace Communications: writing formal emails
Workplace Communications: writing formal emails
 
English for business communication
English for business communication English for business communication
English for business communication
 
Email writing exercises
Email writing exercisesEmail writing exercises
Email writing exercises
 
How to-write-emails-in-english
How to-write-emails-in-englishHow to-write-emails-in-english
How to-write-emails-in-english
 
Basics of Email writing
Basics of Email writingBasics of Email writing
Basics of Email writing
 
English email writing 101
English email writing 101English email writing 101
English email writing 101
 
Writing a Business Email
Writing a Business EmailWriting a Business Email
Writing a Business Email
 
Business Email Etiquette
Business Email EtiquetteBusiness Email Etiquette
Business Email Etiquette
 
Writing a letter - Task 1 GT
Writing a letter - Task 1 GTWriting a letter - Task 1 GT
Writing a letter - Task 1 GT
 
Professional email writing Workshop
Professional email writing WorkshopProfessional email writing Workshop
Professional email writing Workshop
 
Workshop of Business English 1
Workshop of Business English 1Workshop of Business English 1
Workshop of Business English 1
 

Viewers also liked

Email Etiquette
Email EtiquetteEmail Etiquette
Email EtiquetteRIU6
 
Writing Effective Emails
Writing Effective EmailsWriting Effective Emails
Writing Effective EmailsAshit Jain
 
Professional Dress & Business Etiquette-for U of North Texas PLP
Professional Dress & Business Etiquette-for U of North Texas PLPProfessional Dress & Business Etiquette-for U of North Texas PLP
Professional Dress & Business Etiquette-for U of North Texas PLPDallas Diggs
 
Professional Dress Women
Professional Dress WomenProfessional Dress Women
Professional Dress WomenAlisa Rosales
 
Effective email writing shivanand haralayya email
Effective email writing shivanand haralayya emailEffective email writing shivanand haralayya email
Effective email writing shivanand haralayya emailSHIVANAND HARALAYYA
 
Tips for Writing an Effective Cold Email
Tips for Writing an Effective Cold EmailTips for Writing an Effective Cold Email
Tips for Writing an Effective Cold EmailSarah Ward
 
Dress to Impress: A tutorial on professional attire
Dress to Impress: A tutorial on professional attireDress to Impress: A tutorial on professional attire
Dress to Impress: A tutorial on professional attireLiz Freedman
 
Professional Attire - Dress for the Workplace From Head to Toe
Professional Attire - Dress for the Workplace From Head to ToeProfessional Attire - Dress for the Workplace From Head to Toe
Professional Attire - Dress for the Workplace From Head to ToeLand the Job by Southworth
 
Professional Etiquettes. Ppt.
Professional Etiquettes. Ppt.Professional Etiquettes. Ppt.
Professional Etiquettes. Ppt.Rtn.Anil Pande.
 
Effective emailing ppt
Effective emailing pptEffective emailing ppt
Effective emailing pptSameer Gupta
 
Email Etiquette: Tips For Better Communication
Email Etiquette: Tips For Better CommunicationEmail Etiquette: Tips For Better Communication
Email Etiquette: Tips For Better CommunicationMonica Dhoundiyal
 
Grooming and business etiquette
Grooming and business etiquetteGrooming and business etiquette
Grooming and business etiquettePRASAD AVANTSA
 
My ppt @ bec doms on business communication
My ppt @ bec doms on business communicationMy ppt @ bec doms on business communication
My ppt @ bec doms on business communicationBabasab Patil
 
Useful phrases to begin each section in your emails in English.
Useful phrases to begin each section in your emails in English.Useful phrases to begin each section in your emails in English.
Useful phrases to begin each section in your emails in English.David Alfonso Ramos Morales
 

Viewers also liked (20)

Email etiquette
Email etiquetteEmail etiquette
Email etiquette
 
Email Etiquette
Email EtiquetteEmail Etiquette
Email Etiquette
 
Email writing: Apologising Phrases
Email writing: Apologising PhrasesEmail writing: Apologising Phrases
Email writing: Apologising Phrases
 
Essential Acronyms for English Writing
Essential Acronyms for English WritingEssential Acronyms for English Writing
Essential Acronyms for English Writing
 
Formal and Informal Email Writing - Request Emails
Formal and Informal Email Writing - Request EmailsFormal and Informal Email Writing - Request Emails
Formal and Informal Email Writing - Request Emails
 
Writing Effective Emails
Writing Effective EmailsWriting Effective Emails
Writing Effective Emails
 
Professional Dress & Business Etiquette-for U of North Texas PLP
Professional Dress & Business Etiquette-for U of North Texas PLPProfessional Dress & Business Etiquette-for U of North Texas PLP
Professional Dress & Business Etiquette-for U of North Texas PLP
 
10 Tips for Effective Email Writing
10 Tips for Effective Email Writing10 Tips for Effective Email Writing
10 Tips for Effective Email Writing
 
Professional Dress Women
Professional Dress WomenProfessional Dress Women
Professional Dress Women
 
Effective email writing shivanand haralayya email
Effective email writing shivanand haralayya emailEffective email writing shivanand haralayya email
Effective email writing shivanand haralayya email
 
Tips for Writing an Effective Cold Email
Tips for Writing an Effective Cold EmailTips for Writing an Effective Cold Email
Tips for Writing an Effective Cold Email
 
Dress to Impress: A tutorial on professional attire
Dress to Impress: A tutorial on professional attireDress to Impress: A tutorial on professional attire
Dress to Impress: A tutorial on professional attire
 
Professional Attire - Dress for the Workplace From Head to Toe
Professional Attire - Dress for the Workplace From Head to ToeProfessional Attire - Dress for the Workplace From Head to Toe
Professional Attire - Dress for the Workplace From Head to Toe
 
Professional Etiquettes. Ppt.
Professional Etiquettes. Ppt.Professional Etiquettes. Ppt.
Professional Etiquettes. Ppt.
 
Effective emailing ppt
Effective emailing pptEffective emailing ppt
Effective emailing ppt
 
Email Etiquette: Tips For Better Communication
Email Etiquette: Tips For Better CommunicationEmail Etiquette: Tips For Better Communication
Email Etiquette: Tips For Better Communication
 
Grooming and business etiquette
Grooming and business etiquetteGrooming and business etiquette
Grooming and business etiquette
 
My ppt @ bec doms on business communication
My ppt @ bec doms on business communicationMy ppt @ bec doms on business communication
My ppt @ bec doms on business communication
 
Useful phrases to begin each section in your emails in English.
Useful phrases to begin each section in your emails in English.Useful phrases to begin each section in your emails in English.
Useful phrases to begin each section in your emails in English.
 
Writing reports and proposals
Writing reports and proposalsWriting reports and proposals
Writing reports and proposals
 

Similar to How to Write a Formal Business English Email

How to write a professional email
How to write a professional emailHow to write a professional email
How to write a professional emailMelissa Meler
 
The Language of Business
The Language of BusinessThe Language of Business
The Language of BusinessMGC1987
 
Support worker cover letter
Support worker cover letterSupport worker cover letter
Support worker cover letterlindaparker300
 
Chapter 26 - Prospecting on LinkedIn
Chapter 26 - Prospecting on LinkedInChapter 26 - Prospecting on LinkedIn
Chapter 26 - Prospecting on LinkedInSalesScripter
 
Writing correspondence
Writing correspondenceWriting correspondence
Writing correspondenceFaizan Shabbir
 
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up EmailsHow To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up EmailsHubSpot
 
2007 Writing Presentation given as guest lecturer, George Mason University
2007 Writing Presentation given as guest lecturer, George Mason University2007 Writing Presentation given as guest lecturer, George Mason University
2007 Writing Presentation given as guest lecturer, George Mason UniversityStephen Bates
 
Business writing
Business writingBusiness writing
Business writingAlwyn Lau
 
Chapter 18 - Email Prospecting
Chapter 18 - Email ProspectingChapter 18 - Email Prospecting
Chapter 18 - Email ProspectingSalesScripter
 
Writing for north american business audience
Writing for north american business audienceWriting for north american business audience
Writing for north american business audienceAnglia Paraguay
 
Effective BUSINESS EMAIL and MEMO.pptx
Effective BUSINESS EMAIL and MEMO.pptxEffective BUSINESS EMAIL and MEMO.pptx
Effective BUSINESS EMAIL and MEMO.pptxssuserbb990c
 
Real estate sales agent recommendation letter
Real estate sales agent recommendation letterReal estate sales agent recommendation letter
Real estate sales agent recommendation letterwenmr363
 
Credit analyst cover letter
Credit analyst cover letterCredit analyst cover letter
Credit analyst cover letterrodneyjones209
 
Accounting bookkeeper recommendation letter
Accounting bookkeeper recommendation letterAccounting bookkeeper recommendation letter
Accounting bookkeeper recommendation letterwebmr177
 
Copywriter cover letter
Copywriter cover letterCopywriter cover letter
Copywriter cover letterrodneyjones209
 

Similar to How to Write a Formal Business English Email (20)

How to write a professional email
How to write a professional emailHow to write a professional email
How to write a professional email
 
English for e mails
English for e mailsEnglish for e mails
English for e mails
 
English for E-mails
English for E-mailsEnglish for E-mails
English for E-mails
 
The Language of Business
The Language of BusinessThe Language of Business
The Language of Business
 
Support worker cover letter
Support worker cover letterSupport worker cover letter
Support worker cover letter
 
Chapter 26 - Prospecting on LinkedIn
Chapter 26 - Prospecting on LinkedInChapter 26 - Prospecting on LinkedIn
Chapter 26 - Prospecting on LinkedIn
 
Writing correspondence
Writing correspondenceWriting correspondence
Writing correspondence
 
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up EmailsHow To Avoid Sending Selfish "Just Checking In" Follow Up Emails
How To Avoid Sending Selfish "Just Checking In" Follow Up Emails
 
2007 Writing Presentation given as guest lecturer, George Mason University
2007 Writing Presentation given as guest lecturer, George Mason University2007 Writing Presentation given as guest lecturer, George Mason University
2007 Writing Presentation given as guest lecturer, George Mason University
 
Business writing
Business writingBusiness writing
Business writing
 
Chapter 18 - Email Prospecting
Chapter 18 - Email ProspectingChapter 18 - Email Prospecting
Chapter 18 - Email Prospecting
 
Writing for north american business audience
Writing for north american business audienceWriting for north american business audience
Writing for north american business audience
 
Effective BUSINESS EMAIL and MEMO.pptx
Effective BUSINESS EMAIL and MEMO.pptxEffective BUSINESS EMAIL and MEMO.pptx
Effective BUSINESS EMAIL and MEMO.pptx
 
Module 2.pptx
Module 2.pptxModule 2.pptx
Module 2.pptx
 
Real estate sales agent recommendation letter
Real estate sales agent recommendation letterReal estate sales agent recommendation letter
Real estate sales agent recommendation letter
 
reports.pptx
reports.pptxreports.pptx
reports.pptx
 
Business Email Format
Business Email FormatBusiness Email Format
Business Email Format
 
Credit analyst cover letter
Credit analyst cover letterCredit analyst cover letter
Credit analyst cover letter
 
Accounting bookkeeper recommendation letter
Accounting bookkeeper recommendation letterAccounting bookkeeper recommendation letter
Accounting bookkeeper recommendation letter
 
Copywriter cover letter
Copywriter cover letterCopywriter cover letter
Copywriter cover letter
 

Recently uploaded

How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17Celine George
 
mini mental status format.docx
mini mental status format.docxmini mental status format.docx
mini mental status format.docxPoojaSen20
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology ( Production , Purification , and Application ) Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfSumit Tiwari
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 

Recently uploaded (20)

How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17
 
mini mental status format.docx
mini mental status format.docxmini mental status format.docx
mini mental status format.docx
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology ( Production , Purification , and Application ) Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology ( Production , Purification , and Application )
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdfEnzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
Enzyme, Pharmaceutical Aids, Miscellaneous Last Part of Chapter no 5th.pdf
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 

How to Write a Formal Business English Email

  • 1. How to Write a Formal Business English Email www.mybusinessenglish.comwww.mybusinessenglish.com
  • 2. We write formal emails to people we don’t know well. • In-company - distant colleagues/coworkers • In-company/other company - new working relationship
  • 3. We write formal emails on significant workplace matters. ✗✔
  • 4. Model Subject: meeting with Mr. Jenkins concise but specific subject line
  • 5. Subject: marketing meeting Dear Brian, polite greeting use of comma (sometimes colon: in USA)
  • 6. Subject: marketing meeting Hi Brian Further to our conversation of 15 June, reference to previous contact thank Thank you for the very informative speech you made... introduce My company is currently creating a new series of leather products and so (I am writing...) background As you would know, the value of the Dow Jones index has increased by 155 points in the last three months, and so (I am writing...)
  • 7. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. purpose statement I am writing to +V I would like to +V no contractions I am not I’m ‘correct’ punctuation (less use of dashes)
  • 8. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? polite question form with would formal vocabulary convenient What about meeting up next Wed.? Fewer phrasal verbs e.g. to meet up give options detailed
  • 9. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read (for your perusal). referring to attachments plain English
  • 10. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. standard ellipsis subject ‘I’ already statedpromised action (I) will +V
  • 11. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24 or 25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. I look forward to hearing from you. positive close
  • 12. Subject: meeting with Mr. Jenkins Dear Brian, Further to our conversation of 15 June, I am writing to arrange a meeting for you with the principle partner, Mr. Jenkins. Would either next Tuesday or Wednesday (June 24/25) be convenient for you? Please note that I have attached the draft contract for you to read and will send you the related report as soon as it is complete. I look forward to hearing from you. Kind regards, James Roberts Assistant to the Legal Executive JYTaylor and Partners j.roberts@JYTaylor.org PH: 056245362 polite sign off full signature block with contact details
  • 19. 10 Features of Formal Business Emails • Formal/polite greetings and sign-offs. • Commas (USA sometimes colon:) for greetings and sign-offs, and traditional / “correct” punctuation throughout. • Refer to previous contact/introduce ourselves or company. • Language ‘formal’ and ‘polite’ and but still in plain English. • Precise and detailed e.g. nextWednesday (June 25). • No contractions e.g. ...if you’re coming... use if you are coming. • Standard ellipsis rules (subject should be stated before it can be left out). • Email acronyms rare e.g. By the way, not BTW. • Polite letter-style closes are used e.g. I look forward to hearing from you. • Full signature block with contact details.
  • 20. Common Functions and Phrases • Refer to previous contact • Further to our conversation of 25 June,... • Thank you for noun/V+ing. • It was a pleasure to meet you at the conference... • State purpose • I am writing to +V / I would like to +V... • Refer to attachments • I have attached.../ Attached you will find... • Promise action • I will +V...