The Automation Maturity Curve: Taking IT to New Levels

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The Automation Maturity Curve:
Taking IT to New Levels
Gary Barnett
Mainframe
CitiNationwideTrizetto
Greg Payne Glenn Mullen Tom Posival Phil Gasparino
Southwest GasOvum
Industry Analyst Sr. Analyst AVP, Tech Support Architect Dir, Global Ops
Support
Citi
Rajan Patel
Sr. Vice President
MFT21S

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Abstract
Today’s data center needs to combine agility and efficiency
to enable growth and competitive advantage in the
application economy. Automation is a key to making this
happen. This session explores the stages of automation
maturity – from basic siloed automation such as monitoring
to more advanced unified automation that includes
analytics, auditing and remediation to fully automated
management of SLAs. Discover how organizations are
moving from reactive to proactive and learn how you can
take data center automation to the next level.
Gary Barnett
Ovum
Industry Analyst
Greg Payne
Southwest Gas
Sr. Analyst/Tech Infrastructure
Glenn Mullen
Trizetto
AVP, Technical Support
Tom Posival
Nationwide
Architect
Phil Gasparino
Citi
Director, Global Ops Support
Rajan Patel
Citi
Sr. Vice President

Agenda
THE AUTOMATION MATURITY CURVE: FROM PROCEDURE TO POLICY
DATA CENTER AUTOMATION: OUR JOURNEY
Q & A
1
2
3

The Automation Maturity Curve
Measure → Predict → Prescribe
 SLAs and advanced analytics
 Dynamic infrastructure
 Cross enterprise / platform agnostic
 Business service orchestration
 Systems to application lifecycle
 Desired end state / business policy
WHERE ARE
YOU ON
THE CURVE?
POLICY DRIVEN
RULE AND EVENT BASED
PROCEDURE DRIVEN
Business Value
Reduce Cost Reduce Risk Remediate Problems Increase IT Efficiency Optimize IT Investment
Sense → Prioritize → Respond
 Event management workflows
 Link elements
 Dynamic: if / then / else
 Relationships, sequencing
 Exception-based management
 IT system integration
Element → Action
 Single step, reactive
 Siloed / platform-centric
 Static workload placement
 Tooling / language / IT centric
 No logical relationships
 Remediation-based monitoring
MaturityLevel
From Procedure to Policy

Data Center Automation:
Our Journey
6

What are your primary
automation goals?
What are your strategies to move
“up” the curve?
How is your organization taking data
center automation to a new level?
Where are you on the
Automation Maturity Curve?
7

What are your primary
automation challenges?
How is your organization overcoming
those challenges?
8

What advice would you offer companies who are struggling to meet the
challenges posed by implementing more sophisticated automation?
9

Summary
A Few Words to Review
Key Topics
Automation has
grown up!
The Automation
Maturity Curve
presents opportunities
for enterprises looking
to reduce cost and risk
while optimizing IT
investments.
Findings
There is no “right” or
“wrong” approach to
automation.
If an organization
wants to move “up”
the automation
curve, investment is
necessary.
Experiences
Customers are
meeting the
automation challenges
they face today.
Where are you on
the curve today and
where do you want
to be tomorrow?
10

Q & A

For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

The Automation Maturity Curve: Taking IT to New Levels

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