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Mentor Me
Mentor Me
Mentor Me
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Mentor Me

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An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees. …

An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees.

Developed by Sydney Community College and funded by the Australian Flexible Learning Framework

Published in: Education, Technology, Business
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  • 1.
  • 2. The project
    An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees.
    Completion of the program will lead to the attainment of TAAASS404B Facilitate Individual Learning from the Certificate IV in Training and Assessment
  • 3. Three phases
    Development
    Training and assessment
    Evaluation
  • 4. Development: The team
    Frank Storey
    Project Mgr
    Ruby Maddon
    RMP Coord
    Jackie
    Williamson
    Project Coord
    Marina
    Chadiloff
    e-facilitator
    Ann Brady
    e-learning
    advisor
  • 5. Development: learning strategies
    Self-paced
    Independent
    Reading
    Listening
    Observing
    Reflecting
    Quizzes
    Case studies
    Peer support network
    Practical tasks
  • 6. Development: assessment
    Online activities
    Peer support network (forum)
    Practical work-based assessment
  • 7. Development: content
    What’s in it for me?
  • 8. Development: content
    What is mentoring?
  • 9. Development: content
    The characteristics of a mentor
  • 10. Development: content
    Your mentoring relationship
  • 11. Development: content
    The change curve
  • 12. Development: content
    Setting goals
  • 13. Development: content
    How to structure a mentoring session
  • 14. Development: content
    Four stage model
  • 15. Development: content
    Learning styles
  • 16. Development: content
    The nuts and bolts
  • 17. Development: content
    Competencies
  • 18. Development: content
    Expert speakers
  • 19. Development: content
    Listening
  • 20. Development: content
    Questioning
  • 21. Development: content
    Building rapport
  • 22. Development: platform
  • 23. Development: technologies
    Forums (Moodle)
    FLV player (video)
    Audacity (audio)
    Quiz (Moodle)
    Quiz (Hot Potatoes)
    Documentation (PDF)
    Documentation (Word)
  • 24. Training and assessment
    One face to face meeting
  • 25. Training and assessment
    Complete all online activities within seven days
    Approximately 4-6 hours of study
    9 participants
    Peer support
    Work-based task
  • 26. Evaluation: results
    66.7% of participants completed all the activities
    22.2% partially completed the activities
    66.7% likely to be eligible for a Statement of attainment
    The forum was the most popular part of the program
    One mentor dropped out
  • 27. Evaluation: benefits - RTO
    Ability to provide low cost self paced training for mentors of SMMP and RMP
    Increase skills and knowledge of mentors
    Ensures a standardised level of information and knowledge about mentoring
    Addresses the expectations and requirements of a nationally recognised unit of competency at the Certificate IV level
    Provide a better service to mentees
    Provide opportunities for mentors to connect and collaborate with each other
    Program can be offered to SMMP and RMP mentors from other organisations - potential link to a new market
    Another trainer who is familiar with Moodle and has e-facilitation skills
  • 28. Evaluation: benefits - facilitator
    Gained skills in and knowledge about e-facilitation
    Became familiar with Moodle as a learning management platform
    This program was the focus of a mentoring relationship for the facilitator and has been invaluable as a practical application of e-facilitation
    Use this experience and previous learning experience as evidence towards the unit of competency in e-learning TAADEL501B
  • 29. Evaluation: benefits - learners
    Better skilled
    Connected with peers
    Learn at their convenience
    Eligible for a statement of attainment
    Ongoing support provided by other mentors
  • 30. Challenges: design
    Trying to stay within the 3 hour
    What to include and what to leave out of the content
    How to make it self paced but keep it interesting
    How to provide adequate pre-online instructions
    Marking and grading of responses to case study/ short answer activities
  • 31. Challenges: facilitation
    Learning curve in the marking process
    Coming to grips with the forum and how to use it
    Asked people to create a profile and picture but no one did
  • 32. Challenges: learners
    Overcoming technical issues
    Staying motivated
    Learners need variety to stay engaged
    Volunteers for refugees have different needs to volunteers for skilled migrants
  • 33. Where to now?
    MentorMe will be offered free of charge to all new volunteer mentors from the RMP or SMMP as a self-paced online program.
  • 34. Where to now?
    A learner guide will be made available to all participants and completion of the online component will be a pre-requisite to be matched with a mentor.
  • 35. Where to now?
    Participants will be given the option to undertake the assessment tasks and a fee will be charged to cover the cost of the assessor.
  • 36. Where to now?
    The forum will be ongoing and has been offered to all mentors participating in either SMMP or RMP. If the forum is to be successful it is likely to need a facilitator to welcome new members and to encourage ongoing discussions, particularly in the early stages of development.

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