Mentor Me


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An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees.

Developed by Sydney Community College and funded by the Australian Flexible Learning Framework

Published in: Education, Technology, Business
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Mentor Me

  1. 1.
  2. 2. The project<br />An online learning solution for training volunteer mentors of newly arrived skilled migrants and refugees. <br />Completion of the program will lead to the attainment of TAAASS404B Facilitate Individual Learning from the Certificate IV in Training and Assessment<br />
  3. 3. Three phases<br />Development<br />Training and assessment<br />Evaluation<br />
  4. 4. Development: The team<br />Frank Storey<br />Project Mgr<br />Ruby Maddon<br />RMP Coord<br />Jackie<br />Williamson<br />Project Coord<br />Marina<br />Chadiloff<br />e-facilitator<br />Ann Brady<br />e-learning<br />advisor<br />
  5. 5. Development: learning strategies<br />Self-paced<br />Independent<br />Reading<br />Listening<br />Observing<br />Reflecting<br />Quizzes<br />Case studies<br />Peer support network<br />Practical tasks<br />
  6. 6. Development: assessment<br />Online activities<br />Peer support network (forum)<br />Practical work-based assessment<br />
  7. 7. Development: content<br />What’s in it for me?<br />
  8. 8. Development: content<br />What is mentoring?<br />
  9. 9. Development: content<br />The characteristics of a mentor<br />
  10. 10. Development: content<br />Your mentoring relationship<br />
  11. 11. Development: content<br />The change curve<br />
  12. 12. Development: content<br />Setting goals<br />
  13. 13. Development: content<br />How to structure a mentoring session<br />
  14. 14. Development: content<br />Four stage model<br />
  15. 15. Development: content<br />Learning styles<br />
  16. 16. Development: content<br />The nuts and bolts<br />
  17. 17. Development: content<br />Competencies<br />
  18. 18. Development: content<br />Expert speakers <br />
  19. 19. Development: content<br />Listening<br />
  20. 20. Development: content<br />Questioning<br />
  21. 21. Development: content<br />Building rapport<br />
  22. 22. Development: platform<br />
  23. 23. Development: technologies<br />Forums (Moodle)<br />FLV player (video)<br />Audacity (audio)<br />Quiz (Moodle)<br />Quiz (Hot Potatoes)<br />Documentation (PDF)<br />Documentation (Word)<br />
  24. 24. Training and assessment<br />One face to face meeting<br />
  25. 25. Training and assessment<br />Complete all online activities within seven days<br />Approximately 4-6 hours of study<br />9 participants<br />Peer support<br />Work-based task<br />
  26. 26. Evaluation: results<br />66.7% of participants completed all the activities <br />22.2% partially completed the activities<br />66.7% likely to be eligible for a Statement of attainment<br />The forum was the most popular part of the program <br />One mentor dropped out<br />
  27. 27. Evaluation: benefits - RTO<br />Ability to provide low cost self paced training for mentors of SMMP and RMP<br />Increase skills and knowledge of mentors<br />Ensures a standardised level of information and knowledge about mentoring<br />Addresses the expectations and requirements of a nationally recognised unit of competency at the Certificate IV level<br />Provide a better service to mentees<br />Provide opportunities for mentors to connect and collaborate with each other<br />Program can be offered to SMMP and RMP mentors from other organisations - potential link to a new market<br />Another trainer who is familiar with Moodle and has e-facilitation skills<br />
  28. 28. Evaluation: benefits - facilitator<br />Gained skills in and knowledge about e-facilitation<br />Became familiar with Moodle as a learning management platform<br />This program was the focus of a mentoring relationship for the facilitator and has been invaluable as a practical application of e-facilitation<br />Use this experience and previous learning experience as evidence towards the unit of competency in e-learning TAADEL501B<br />
  29. 29. Evaluation: benefits - learners<br />Better skilled<br />Connected with peers<br />Learn at their convenience<br />Eligible for a statement of attainment<br />Ongoing support provided by other mentors<br />
  30. 30. Challenges: design<br />Trying to stay within the 3 hour<br />What to include and what to leave out of the content<br />How to make it self paced but keep it interesting<br />How to provide adequate pre-online instructions<br />Marking and grading of responses to case study/ short answer activities<br />
  31. 31. Challenges: facilitation<br />Learning curve in the marking process<br />Coming to grips with the forum and how to use it<br />Asked people to create a profile and picture but no one did<br />
  32. 32. Challenges: learners<br />Overcoming technical issues<br />Staying motivated<br />Learners need variety to stay engaged<br />Volunteers for refugees have different needs to volunteers for skilled migrants<br />
  33. 33. Where to now?<br />MentorMe will be offered free of charge to all new volunteer mentors from the RMP or SMMP as a self-paced online program. <br />
  34. 34. Where to now?<br />A learner guide will be made available to all participants and completion of the online component will be a pre-requisite to be matched with a mentor. <br />
  35. 35. Where to now?<br />Participants will be given the option to undertake the assessment tasks and a fee will be charged to cover the cost of the assessor.<br />
  36. 36. Where to now?<br />The forum will be ongoing and has been offered to all mentors participating in either SMMP or RMP. If the forum is to be successful it is likely to need a facilitator to welcome new members and to encourage ongoing discussions, particularly in the early stages of development.<br />