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Byte Size Assistance


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Design, development and implementation of a supported assessment environment.
Funded by the Australian Flexible Learning Framework and the Australian Institute of Management - 2009

Published in: Education, Technology, Business
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Byte Size Assistance

  1. 1. Byte Size Assistance<br />
  2. 2. Design, development and implementation of a supported assessment environment . <br />Funded by the Australian Flexible Learning Framework and the Australian Institute of Management - 2009<br />
  3. 3. The problem.....<br />... How to improve completion rates<br />
  4. 4. The qualification.....<br />... The Certificate IV in Frontline Management<br />
  5. 5. The solution.....<br />... aWetpaint wiki<br />
  6. 6.
  7. 7. The Team<br />
  8. 8. What<br />Select tools<br />Adapt materials<br />Pilot <br />Evalulate<br />Report<br />Where<br />Online<br />Face to face<br />How<br />Exploration<br />Collaboration<br />Teamwork<br />Cooperation<br />When<br />Apr-Nov 2009<br />
  9. 9. Technology selection criteria<br />Simple<br />Facilitation<br />Discussions<br />Collaboration<br />Upload<br />Download<br />
  10. 10. Virtual Conference Room<br />Inititialonline meeting space<br />
  11. 11. Online space for meeting minutes<br />
  12. 12. Social Network<br />Considered for our learners<br />
  13. 13. Learning Management System<br />Considered for our learners<br />
  14. 14. Wiki<br />Considered for our learners<br />
  15. 15. Wetpaint Wiki<br />Our tool of choice!<br />
  16. 16. Byte Size Chunks!<br />
  17. 17. Support<br />
  18. 18. The pilot<br />Introducing Sue Nunn.....<br />
  19. 19. The unexpected hiccups<br />Firewalls – always test<br />Delayed start – due to firewall<br />Participant profiles – registering with nicknames<br />More than one way to access the site - some participants missed the support pages<br />
  20. 20. Facilitation issues<br />Privacy<br />Etiquette<br />Time<br />
  21. 21. The results<br />Successful completion rate<br />90%<br />
  22. 22. The benefits<br />
  23. 23. “ excellent way to do assessment”<br />“I might actually learn something about the net........”<br />“What a shame our other assessments could not be accessed online”<br />The learners<br />
  24. 24. A strong relationship between assessors and learners increased the learners motivation to complete the assessment tasks<br />“.......great return on investment for the Ambulance Service”<br />The client was impressed by the collaborative nature of the environment.<br />The client<br />
  25. 25. The opportunity to provide coaching as part of the assessment process<br />Maintaining contact with the students throughout the assessment process<br />Continually offering feedback to students on the development of their portfolio<br />The assessor<br />
  26. 26. Framework project expert<br />Ann Morris has been involved in several Framework projects and is currently working with AIM in the Curriculum Development department.<br />“What impressed me most in this project was the commitment of those involved to choose online applications and support that met the needs of the participant group.  Often projects become so caught up in the wonder of flexible options available that they lose sight of participants needs and the actual outcome being sought.  Managing the collection of evidence in an online environment was challenging but the project team were innovative in actually defining evidence and working within the restriction of having to maintain consistency between paper based and online assessment for the client groups”.<br />
  27. 27. The Byte Size Assistance<br />Online Supported Assessment Model<br />The RTO<br />
  28. 28. Client sign off<br />Client:<br />• completes customisation request<br />AIM:<br />•issues quote<br />Client:<br />• signs off<br />
  29. 29. Preparation(Time and costs vary)*<br />Client:<br />• completes templates on page design and inclusions<br />AIM:<br />• custom designs wiki pages, including introduction, links, graphics<br />• loads assessor profile<br />AIM/Client:<br />• customises assessment to suit collaborative environment<br />* depends on customisation required<br />
  30. 30. Start-up(1 week)<br />AIM:<br />• sends out initial survey to participants<br />• loads participants’ names into wiki<br />• conducts induction training for participants (face-to-face or online)<br />• sends info packs to participants<br />Participants:<br />• set up own profiles<br />• complete induction activity<br />
  31. 31. Assessment(6 weeks)<br />Participants:<br />• post assessment responses onto the wiki and upload evidence<br />AIM Assessor:<br />• monitors, motivates and provides immediate feedback<br />• resolves issues offline when more appropriate<br />• tracks progress and reports to client and AIM as required<br />• follows up those falling behind<br />
  32. 32. Completion(1 week)<br />AIM:<br />• sends out post survey to participants and compares and collates results<br />AIM assessor:<br />• places group feedback and farewell message to participants on wiki<br />• advises individual participants of their final outcomes offline<br />• updates AIM records with outcomes<br /> • retains info from wiki in permanent storage<br />