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Shifting the Culture: Result
Oriented Occupant Outreach
Veena Singla
Green Campus UCSF Team Manager

Winnie Kwofie
Associate Director, UCSF Facilities Management
Outline
• Project Motivation
• About UCSF
• The Action Oriented Pledge
UCSF: A Health Sciences Focus
          Residents Postdocs
             6%       4%                         Students
 Students                              •Medicine
   11%
                                       •Dentistry
                                       •Nursing
Faculty                                •Pharmacy
  8%
                                       •Graduate Programs-
                                       Master’s and PhD
                               Staff      • Research
                               71%
Goal: Reduce Energy Consumption
       by Changing Behavior
• What we must do:

• Inform
  – What can I do?
• Motivate
  – Initial behavior change
  – Long-term behavior change
Reinforcing Behavior Changes
• Each person pledges to one action minimum
  – Quantifiable
  – Focused and easy actions
• Follow up with periodic updates on results
  – Monthly newsletter
Sample Pledge Sheet
Action Oriented Pledge Sheet
Our Method: Tabling with Building
   Utility Data and chocolate!
Our Results: Pledges and Potential
                 Savings


                                                        Totals

Pledges     95         50          41        36           253

Potential 76,105     16,690      13,944     12,017   118,757 kWh
Savings $10,655      $2,337      $1,952     $1,682     $16,626


    Actual Savings: based on data from monthly utility bills
CONSERVATION IS CONTAGIOUS


       Koret Building

      Performance for 2010
     26% Energy Reduction
       $115,000 Savings
                                                                                                        Follow Up With
                                                                                                              the
                          Target 2.5% Energy Reduction for 2011 = $6800


                          What Koret Building Occupants Pledged to Do
                                                                                                         Departments/
                Room Lights           Computer             Shades            Task Light   Peripherals
                                                                                                            Building
    # of
  Pledges
                    $60
                     21
                                         $160
                                          16                   2


                          Total Projected Annual Savings for 2011 = $5310
                                                                                 $20
                                                                                  7
                                                                                             $150
                                                                                              9
                                                                                                          Occupants
                                     Feedback and Next Steps
Your building needs additional pledges to meet   Send in your request for free replacement of the
the goal for 2011!                               following items:
· Recruit your colleagues to pledge and act      · Lunch room refrigerators manufactured before
· Your building’s goal could be met if:              the year 2000
      o 10 more people turned off room lights    · Old computer monitors of the CRT type
           when not in use                       · HP Laserjet printer models manufactured
      o 5 more people shut down computers at         before 1993
           night                                 We will be sending you progress reports of how
      o 5 more people turned off task lights at  your building is doing .
           night
                                              Contact Information
                                    Winifred Kwofie, P.E, MBA, MS
                          Associate Director - Strategic Facilities Management
                          UCSF Capital Programs and Facilities Management
                              Winifred.Kwofie@ucsf.edu ½ 415-476-6469
Challenges
• Scheduling of tabling events
• Occupants’ understanding of University
  policies, i.e. computer shutdowns
• Customizing for different audiences
• Motivating and incentivizing occupants
Moving Forward
•   Continuous improvement of outreach strategy
•   Promotion of pledger’s commitment to action
•   Incentives to reinforce commitment
•   Keep the message simple
•   Connecting to occupants through positive
    stories

“If you can’t do 100 actions to save energy, then just do one.”
Acknowledgements
UCSF Green Campus Team         UCSF Stakeholders




                         Conservation is Contagious
                             Materials Design
                                 Gensler
Thank You! Questions?
        Veena Singla
    greenucsf@gmail.com

         Winnie Kwofie
   Winifred.Kwofie@ucsf.edu

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Shifting the Culture: Result Oriented Occupant Outreach

  • 1. Shifting the Culture: Result Oriented Occupant Outreach Veena Singla Green Campus UCSF Team Manager Winnie Kwofie Associate Director, UCSF Facilities Management
  • 2. Outline • Project Motivation • About UCSF • The Action Oriented Pledge
  • 3. UCSF: A Health Sciences Focus Residents Postdocs 6% 4% Students Students •Medicine 11% •Dentistry •Nursing Faculty •Pharmacy 8% •Graduate Programs- Master’s and PhD Staff • Research 71%
  • 4. Goal: Reduce Energy Consumption by Changing Behavior • What we must do: • Inform – What can I do? • Motivate – Initial behavior change – Long-term behavior change
  • 5. Reinforcing Behavior Changes • Each person pledges to one action minimum – Quantifiable – Focused and easy actions • Follow up with periodic updates on results – Monthly newsletter
  • 8. Our Method: Tabling with Building Utility Data and chocolate!
  • 9. Our Results: Pledges and Potential Savings Totals Pledges 95 50 41 36 253 Potential 76,105 16,690 13,944 12,017 118,757 kWh Savings $10,655 $2,337 $1,952 $1,682 $16,626 Actual Savings: based on data from monthly utility bills
  • 10. CONSERVATION IS CONTAGIOUS Koret Building Performance for 2010 26% Energy Reduction $115,000 Savings Follow Up With the Target 2.5% Energy Reduction for 2011 = $6800 What Koret Building Occupants Pledged to Do Departments/ Room Lights Computer Shades Task Light Peripherals Building # of Pledges $60 21 $160 16 2 Total Projected Annual Savings for 2011 = $5310 $20 7 $150 9 Occupants Feedback and Next Steps Your building needs additional pledges to meet Send in your request for free replacement of the the goal for 2011! following items: · Recruit your colleagues to pledge and act · Lunch room refrigerators manufactured before · Your building’s goal could be met if: the year 2000 o 10 more people turned off room lights · Old computer monitors of the CRT type when not in use · HP Laserjet printer models manufactured o 5 more people shut down computers at before 1993 night We will be sending you progress reports of how o 5 more people turned off task lights at your building is doing . night Contact Information Winifred Kwofie, P.E, MBA, MS Associate Director - Strategic Facilities Management UCSF Capital Programs and Facilities Management Winifred.Kwofie@ucsf.edu ½ 415-476-6469
  • 11. Challenges • Scheduling of tabling events • Occupants’ understanding of University policies, i.e. computer shutdowns • Customizing for different audiences • Motivating and incentivizing occupants
  • 12. Moving Forward • Continuous improvement of outreach strategy • Promotion of pledger’s commitment to action • Incentives to reinforce commitment • Keep the message simple • Connecting to occupants through positive stories “If you can’t do 100 actions to save energy, then just do one.”
  • 13. Acknowledgements UCSF Green Campus Team UCSF Stakeholders Conservation is Contagious Materials Design Gensler
  • 14. Thank You! Questions? Veena Singla greenucsf@gmail.com Winnie Kwofie Winifred.Kwofie@ucsf.edu