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Johannesburg, 02.08.2012
Jessica Puschies & Harsh Thacker   Project
02.08.2012   2
The Ride

1. What does Lapeng mean to you?
2. The new Project Plan
     a) Forming a new board
                 » The Audit Report
             b) Reviving & expanding Lapeng’s network
                 » Lapeng’s 15th Anniversary Celebration
                 » Lapeng’s Ambassador Program

3. Action Plan
02.08.2012                                                 3
1) What does Lapeng mean
     to you?
“A constant reminder of what is
 important in life”
                            “Smiling, happy children”

               “To me Lapeng means hope. It's a safe place where children have
               the opportunity to learn, grow, and feel the warmth of others
               around them.
               Lapeng also means perseverance. It's an example of
               dedication, hard work, and always pushing ahead, no matter
               what.
               This small, but very bright light illuminates Joubert Park and
               provides real inspiration for the surrounding community.”



                                                “A safe haven, where each and every child is
                                                 cared about and taught, and provided with a
  02.08.2012         “Infinite passion”          future”                                4
Stakeholder Analysis

                                                 Current
                               Parents
             Due to our findings, the project scope
             Staff                                Board

             changed from marketing & fundraising
             activities to auditing, networking &
                                                  External
             communication.                       Network



          Funders
         & Potential                            Children
                              Past Board
          Funders
                               Member

02.08.2012                                                   5
2) The New Project Plan
Goal: Rebuild Lapeng as an organization:
      a) Forming a new board
      b) Reviving & expanding Lapeng’s network

The New Deliverables:
For a): report with findings & board forming
       recommendations, definition of responsibilities,
       creation of internal constitution
For b): organization of event with old & new partners:
        friends, volunteers, funders, potential board members


02.08.2012                                                      6
a) Forming a new Board –
   The Audit Report
How can Lapeng be brought back into shape?
              -> what has happened, what is the current state,
                 and what should happen next?

                Analysis of:
                Financials, HR, Administration, Maintenance
                & Governance


                    Prioritized Action Plan

                    Next Steps:
                    Define ownership of actions
                    Define deadlines

02.08.2012                                                       7
Financials
Recommendations
• Completing financial reporting for each year by July (of the
  following year)
• Meeting with D’bete Financials on a monthly basis
• Having financials audited by an external firm
• Using an accounting software for the financial reporting
• Considering donations in kinds and grants in income &
  expenses
• Stating all salaries in the bank statements
• Paying all salaries via bank transfer
• Declaring and paying employee taxes on a monthly basis
• Opening a savings account for Lapeng
• Encouraging staff to use cash boxes & cash machines

02.08.2012                                                       8
Financials
Recommendations
Ideas to increase financial income
• Identifying more resources and services which
  can be charged to generate sustainable income
• Increasing marketing of rentable space
• Continuing implementing recycling project with
  the Greenhouse
• Following up with organizations to set up
  collection boxes


02.08.2012                                         9
Monthly income and expenses
- actual
•   Monthly Expenses = R 30000                • Income Sources
•   Salaries = R 20500                        • Fees = R 19500 (collected from 50
•   Stationary = R 1000                          children out of 70)
•   Food for Children = R 500                 • Donations = R 500
•   Insurance = R 2500                        • Rents = R 10000 (from Churches
•   Repair & maintenance = R 1250                paying rent for the Lapeng’s
                                                 space on weekends)
•   Telephone/Net = R 1100
•   Debt = R 1000
•   Bank Charges and printing costs = R 2000
•   Rent and Electricity are granted and therefore not recorded




10/07/2012                                                                 10
Monthly income & expenses
- desired
•   Monthly Expenses = R 51000                • Income Sources
•   Salaries = R 40000                        • Fees = R 22000 (collected from 50
•   Stationary = R 2000                          children out of 70)
•   Food for Children = R 2000                • Donations = R 20000
•   Insurance = R 2500                        • Rents and other sustainable
•   Repair & maintenance = R 1250                income = R 12000
•   Telephone/Net = R 1100
•   Debt = R 1000
•   Bank Charges and printing costs = R 1000
•   Rent and Electricity are granted and therefore not recorded




10/07/2012                                                                 11
HR
Recommendations
• Paying all employees salaries on a regular basis (if
  stated in the contract)
• Paying salaries stated in the contract, if salaries
  change adding relevant documentation
• Ensuring all employees with the Workmen
  Compensation Fund
• Increasing the communication among staff:
  -> staff meetings, interaction management &
    centre, off-work activities, communication box
• Redefining roles and responsibilities of staff
  members
02.08.2012                                           12
Organizational Structure


        Financial               Manager or
                                                                Funders and
         Advisor/               Executive
                                                                 Volunteers
       Outsourced                 Head
        functions
                    Assistant                   Head Teacher
                    Manager




                                            Senior             Cook     Gardener
                                         Teacher and                       &
                                            Junior                      Security
                                           Teacher                       Guard



    7 Staff members

02.08.2012                                                                         13
Responsibilities Please findcontracts on Dropbox
                 employee
                             a full review of all


Executive Manager
• Evaluating and measuring performance of other staff
     members
• Maintaining relations with external stakeholders
• Reporting the urgent and the normal issues to the chair
     and the other board members
• Communicating to the staff on behalf of the board
• Paying timely salaries to the staff members
• Evaluating and Monitoring performance of the
     organization through a monthly report
• Meeting with the accountant to hand-over all the
     invoices and the details for the income and
     expenditure for the month.
• Making sure that the taxes are paid timely
02.08.2012                                              14
Responsibilities Please findcontracts on Dropbox
                 employee
                             a full review of all


Executive Manager
• Ensuring the compliance formalities
• Forming network with other ECDs and meeting them
  to adopt the best practices – twice a year
• Evaluating & Monitoring performance of the organization
  through a monthly report
• Meeting with the accountant to hand-over all the
  invoices and the details for the income and expenditure
  for the month
• Making sure that the taxes are paid timely and updating
  with the public officer
• Updating with Public officer – Ensuring the compliance
  formalities
• Forming network with other ECDs and meeting them to
  adopt the best practices – twice a year               15
Responsibilities Please findcontracts on Dropbox
                 employee
                             a full review of all


Assistant Manager
• Driving the partnership between Lapeng and other partners
• Finding new funders, donors and volunteers for Lapeng and
• Spending half day every week the school to understand the
  working of school and other issues
• Updating Lapeng’s website & Facebook page on a weekly
  basis
• Supporting the Executive Manager in financial activities:
  recording daily finances – maintaining invoices, bills and doing
  excel sheet entry
• Collecting rentals from organization like Churches, which are
  renting the school space on weekends
• Taking over the responsibilities of the Executive Manager
  whenever                                               necessary
  (Communication with stakeholders -> Pitch presentation)
Administration
Recommendations
• Clear and complete documentation –
  archive present & past
• Assign ownership of ensuring complete
  documentation
• Increase in website & Facebook page
  maintenance



02.08.2012                                17
Maintenance
Recommendations
• Focus on urgent repairs concerning safety and
  hygiene
-> Repairs like jungle gym, staff toilets, children´s
  toilets, school roof, broken windows
• Future Projects:
  - partition in centre
  - new utensils for kitchen
  - other repairs (e.g. office wall)

02.08.2012                                          18
Governance -
The Current Board
• Functional through new registration as an NPO with
  CIPC on 26th of January 2012
• Current Board Members:
  Mathibedi Nthite (Lapeng), Tiny Malefane (JAG) &
  Mabule (Greenhouse Project)
• Reason for Board: register Lapeng as an NPO

 o No defined functions or responsibilities
 o No meetings on a regular basis
 o No internal constitution
02.08.2012                                             19
Recommendations for the
new Board
OBJECTIVE: Having a good and effective NGO Board provides a
basis for successful management of its organization
It is recommendable that the board:
• Sets policies and strategies for the NPO
• Sets operational guidelines, work plans and budget for the NPO
• Makes funding decisions
• Assists the internal workings of the NPO by setting criteria for membership
  of, and appointing review panels and/or support groups.
• Establish a framework for monitoring and periodic independent evaluation
  of performance & financial accountability of activities supported by the NPO
• Represents the NPO in the larger community including views of the NPO to
  stakeholders     and     other      people   outside      the    organization
   -> makes the NPO more visible.
But before that …
  A group of new potential board members will
 work as the ‘Lapeng Working Group’ to support
         Lapeng getting back into shape
             Members:
             Isabella Chepape, Nadia Auerbach, Annette Bredenkamp, Cindy
             Dibete, Trevor Trope, John Thompson, Jabu Maphalala

   Recommendations:
   • Helping Lapeng clean up all regulatory issues
           -> Understand & Learn
   • Designing an internal constitution
   • Forming a new, strong board with clear defined
    functions & responsibilities
02.08.2012                                                                 21
b) Reviving & expanding
   Lapeng’s network

                  • Brainstorming
                  • Creating Invitation & Program
                  • Identifying & Inviting Lapeng’s Network
                  • Reaching out to new contacts
                  • Creating donation list
                  • Planning, shopping & setting up


                           August 29th 2012
                       Lapeng’s 15th Anniversary
                             Celebration
02.08.2012                                               22
Lapeng’s 15th Anniversary
Celebration

      • Speeches by the Lapeng Friends & Partner
       Network
      • Dance Performances by the Amabhoza Theatre
       Group
      • Performance by the Lapeng Children
      • Face painting & Arts Corner
      • Tour of Lapeng
      • Tour of Joubert Park with JAG & Greenhouse
02.08.2012                                           23
Next Steps

Post Event Communication
•   Update of Facebook page and Lapeng website
•   Thank you emails including event review to all attendants
•   Special thank you notes to donors
•   Event reviews to all invited guests

Use post event communication to intensify and use contacts, e.g.:
- Gerald (Joburg Places) – Potential tours through Joubert Park
- South Point – Potential Volunteers
- MES – Potential Volunteers
- Deloitte – Lapeng Visit

02.08.2012                                                        24
Next Steps in the future

Reviving Lapeng:
• Bringing back Lapeng’s Drop & Arts Program on weekends
• Organizing festivals on a regular basis (every six months?)
• Organizing and promoting activities for volunteers




02.08.2012                                                      25
Lapeng Ambassador
Program
What is a Lapeng Ambassador?
- External support
- International networking
- Internationalwork with Lapeng Ambassadors?
       How to representation
- A growth facilitator on your website & Facebook Page
       • Represent them
- An important link in thewho supports you
           o Show others Lapeng
  network
           o Give your Ambassadors recognition
       • Communicate what is happening at Lapeng
       • Ask for support in promoting Lapeng and its activities
       • KEEP IN TOUCH!!!
3) Action Plan
1. Indentify all the non-compliances           with regulatory
   departments
• Request Lapeng files
• Meet with departments & Lapeng Working Group Member
• Review all annual reports with D’bete Financials
• Communicate with previous Lapeng Management

2. Clean all Financial Reports 2001-2011
• Try to complete missing documentation (2004-2011)
• Request financial reports from former Lapeng management
  team (2001-2003)
02.08.2012                                                  27
3) Action Plan

3. Apply to waive SARS penalty fees

4. Make a financial plan to pay SARS fees & penalties

5. Look into further registrations

             - Department of Education

             - Application for 18 A

6. Form the new Lapeng Board
            Meet with the Lapeng Working Group to define
         responsible members and deadlines for action items.
02.08.2012                                                     28
3) Action Plan
  Advice for Change Management

                 Positive Attitude




 Low Power                           High Power




                 Negative Attitude
3) Action Plan
  Further Actions
• Promoting Lapeng as an ECD with an edge
• Making Lapeng as a meeting centre for all/majority
  of the ECDs in Inner City
• Restarting the Drop-In Arts program
• Organizing Annual cultural festival at Joubert Park-
  including theatrical, art, musical activities for kids
• Contacting – Leon, one of the founders who was
  running all the above mentioned programs before
  2003.
In the past 6 weeks we
experienced…

             hard work




02.08.2012               31
In the past 6 weeks we
experienced…

             challenges




02.08.2012                32
In the past 6 weeks we
  experienced…


                      good
                      food




02.08.2012                   33
In the past 6 weeks we
experienced…


               exhaustion




02.08.2012                  34
In the past 6 weeks we
experienced…


                AND
             lots of fun




02.08.2012                 35
02.08.2012
             Thank you   36
Thank you for
             your time and attention



02.08.2012                             37

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Presentation for emzingo

  • 3. The Ride 1. What does Lapeng mean to you? 2. The new Project Plan a) Forming a new board » The Audit Report b) Reviving & expanding Lapeng’s network » Lapeng’s 15th Anniversary Celebration » Lapeng’s Ambassador Program 3. Action Plan 02.08.2012 3
  • 4. 1) What does Lapeng mean to you? “A constant reminder of what is important in life” “Smiling, happy children” “To me Lapeng means hope. It's a safe place where children have the opportunity to learn, grow, and feel the warmth of others around them. Lapeng also means perseverance. It's an example of dedication, hard work, and always pushing ahead, no matter what. This small, but very bright light illuminates Joubert Park and provides real inspiration for the surrounding community.” “A safe haven, where each and every child is cared about and taught, and provided with a 02.08.2012 “Infinite passion” future” 4
  • 5. Stakeholder Analysis Current Parents Due to our findings, the project scope Staff Board changed from marketing & fundraising activities to auditing, networking & External communication. Network Funders & Potential Children Past Board Funders Member 02.08.2012 5
  • 6. 2) The New Project Plan Goal: Rebuild Lapeng as an organization: a) Forming a new board b) Reviving & expanding Lapeng’s network The New Deliverables: For a): report with findings & board forming recommendations, definition of responsibilities, creation of internal constitution For b): organization of event with old & new partners: friends, volunteers, funders, potential board members 02.08.2012 6
  • 7. a) Forming a new Board – The Audit Report How can Lapeng be brought back into shape? -> what has happened, what is the current state, and what should happen next? Analysis of: Financials, HR, Administration, Maintenance & Governance Prioritized Action Plan Next Steps: Define ownership of actions Define deadlines 02.08.2012 7
  • 8. Financials Recommendations • Completing financial reporting for each year by July (of the following year) • Meeting with D’bete Financials on a monthly basis • Having financials audited by an external firm • Using an accounting software for the financial reporting • Considering donations in kinds and grants in income & expenses • Stating all salaries in the bank statements • Paying all salaries via bank transfer • Declaring and paying employee taxes on a monthly basis • Opening a savings account for Lapeng • Encouraging staff to use cash boxes & cash machines 02.08.2012 8
  • 9. Financials Recommendations Ideas to increase financial income • Identifying more resources and services which can be charged to generate sustainable income • Increasing marketing of rentable space • Continuing implementing recycling project with the Greenhouse • Following up with organizations to set up collection boxes 02.08.2012 9
  • 10. Monthly income and expenses - actual • Monthly Expenses = R 30000 • Income Sources • Salaries = R 20500 • Fees = R 19500 (collected from 50 • Stationary = R 1000 children out of 70) • Food for Children = R 500 • Donations = R 500 • Insurance = R 2500 • Rents = R 10000 (from Churches • Repair & maintenance = R 1250 paying rent for the Lapeng’s space on weekends) • Telephone/Net = R 1100 • Debt = R 1000 • Bank Charges and printing costs = R 2000 • Rent and Electricity are granted and therefore not recorded 10/07/2012 10
  • 11. Monthly income & expenses - desired • Monthly Expenses = R 51000 • Income Sources • Salaries = R 40000 • Fees = R 22000 (collected from 50 • Stationary = R 2000 children out of 70) • Food for Children = R 2000 • Donations = R 20000 • Insurance = R 2500 • Rents and other sustainable • Repair & maintenance = R 1250 income = R 12000 • Telephone/Net = R 1100 • Debt = R 1000 • Bank Charges and printing costs = R 1000 • Rent and Electricity are granted and therefore not recorded 10/07/2012 11
  • 12. HR Recommendations • Paying all employees salaries on a regular basis (if stated in the contract) • Paying salaries stated in the contract, if salaries change adding relevant documentation • Ensuring all employees with the Workmen Compensation Fund • Increasing the communication among staff: -> staff meetings, interaction management & centre, off-work activities, communication box • Redefining roles and responsibilities of staff members 02.08.2012 12
  • 13. Organizational Structure Financial Manager or Funders and Advisor/ Executive Volunteers Outsourced Head functions Assistant Head Teacher Manager Senior Cook Gardener Teacher and & Junior Security Teacher Guard 7 Staff members 02.08.2012 13
  • 14. Responsibilities Please findcontracts on Dropbox employee a full review of all Executive Manager • Evaluating and measuring performance of other staff members • Maintaining relations with external stakeholders • Reporting the urgent and the normal issues to the chair and the other board members • Communicating to the staff on behalf of the board • Paying timely salaries to the staff members • Evaluating and Monitoring performance of the organization through a monthly report • Meeting with the accountant to hand-over all the invoices and the details for the income and expenditure for the month. • Making sure that the taxes are paid timely 02.08.2012 14
  • 15. Responsibilities Please findcontracts on Dropbox employee a full review of all Executive Manager • Ensuring the compliance formalities • Forming network with other ECDs and meeting them to adopt the best practices – twice a year • Evaluating & Monitoring performance of the organization through a monthly report • Meeting with the accountant to hand-over all the invoices and the details for the income and expenditure for the month • Making sure that the taxes are paid timely and updating with the public officer • Updating with Public officer – Ensuring the compliance formalities • Forming network with other ECDs and meeting them to adopt the best practices – twice a year 15
  • 16. Responsibilities Please findcontracts on Dropbox employee a full review of all Assistant Manager • Driving the partnership between Lapeng and other partners • Finding new funders, donors and volunteers for Lapeng and • Spending half day every week the school to understand the working of school and other issues • Updating Lapeng’s website & Facebook page on a weekly basis • Supporting the Executive Manager in financial activities: recording daily finances – maintaining invoices, bills and doing excel sheet entry • Collecting rentals from organization like Churches, which are renting the school space on weekends • Taking over the responsibilities of the Executive Manager whenever necessary (Communication with stakeholders -> Pitch presentation)
  • 17. Administration Recommendations • Clear and complete documentation – archive present & past • Assign ownership of ensuring complete documentation • Increase in website & Facebook page maintenance 02.08.2012 17
  • 18. Maintenance Recommendations • Focus on urgent repairs concerning safety and hygiene -> Repairs like jungle gym, staff toilets, children´s toilets, school roof, broken windows • Future Projects: - partition in centre - new utensils for kitchen - other repairs (e.g. office wall) 02.08.2012 18
  • 19. Governance - The Current Board • Functional through new registration as an NPO with CIPC on 26th of January 2012 • Current Board Members: Mathibedi Nthite (Lapeng), Tiny Malefane (JAG) & Mabule (Greenhouse Project) • Reason for Board: register Lapeng as an NPO o No defined functions or responsibilities o No meetings on a regular basis o No internal constitution 02.08.2012 19
  • 20. Recommendations for the new Board OBJECTIVE: Having a good and effective NGO Board provides a basis for successful management of its organization It is recommendable that the board: • Sets policies and strategies for the NPO • Sets operational guidelines, work plans and budget for the NPO • Makes funding decisions • Assists the internal workings of the NPO by setting criteria for membership of, and appointing review panels and/or support groups. • Establish a framework for monitoring and periodic independent evaluation of performance & financial accountability of activities supported by the NPO • Represents the NPO in the larger community including views of the NPO to stakeholders and other people outside the organization -> makes the NPO more visible.
  • 21. But before that … A group of new potential board members will work as the ‘Lapeng Working Group’ to support Lapeng getting back into shape Members: Isabella Chepape, Nadia Auerbach, Annette Bredenkamp, Cindy Dibete, Trevor Trope, John Thompson, Jabu Maphalala Recommendations: • Helping Lapeng clean up all regulatory issues -> Understand & Learn • Designing an internal constitution • Forming a new, strong board with clear defined functions & responsibilities 02.08.2012 21
  • 22. b) Reviving & expanding Lapeng’s network • Brainstorming • Creating Invitation & Program • Identifying & Inviting Lapeng’s Network • Reaching out to new contacts • Creating donation list • Planning, shopping & setting up August 29th 2012 Lapeng’s 15th Anniversary Celebration 02.08.2012 22
  • 23. Lapeng’s 15th Anniversary Celebration • Speeches by the Lapeng Friends & Partner Network • Dance Performances by the Amabhoza Theatre Group • Performance by the Lapeng Children • Face painting & Arts Corner • Tour of Lapeng • Tour of Joubert Park with JAG & Greenhouse 02.08.2012 23
  • 24. Next Steps Post Event Communication • Update of Facebook page and Lapeng website • Thank you emails including event review to all attendants • Special thank you notes to donors • Event reviews to all invited guests Use post event communication to intensify and use contacts, e.g.: - Gerald (Joburg Places) – Potential tours through Joubert Park - South Point – Potential Volunteers - MES – Potential Volunteers - Deloitte – Lapeng Visit 02.08.2012 24
  • 25. Next Steps in the future Reviving Lapeng: • Bringing back Lapeng’s Drop & Arts Program on weekends • Organizing festivals on a regular basis (every six months?) • Organizing and promoting activities for volunteers 02.08.2012 25
  • 26. Lapeng Ambassador Program What is a Lapeng Ambassador? - External support - International networking - Internationalwork with Lapeng Ambassadors? How to representation - A growth facilitator on your website & Facebook Page • Represent them - An important link in thewho supports you o Show others Lapeng network o Give your Ambassadors recognition • Communicate what is happening at Lapeng • Ask for support in promoting Lapeng and its activities • KEEP IN TOUCH!!!
  • 27. 3) Action Plan 1. Indentify all the non-compliances with regulatory departments • Request Lapeng files • Meet with departments & Lapeng Working Group Member • Review all annual reports with D’bete Financials • Communicate with previous Lapeng Management 2. Clean all Financial Reports 2001-2011 • Try to complete missing documentation (2004-2011) • Request financial reports from former Lapeng management team (2001-2003) 02.08.2012 27
  • 28. 3) Action Plan 3. Apply to waive SARS penalty fees 4. Make a financial plan to pay SARS fees & penalties 5. Look into further registrations - Department of Education - Application for 18 A 6. Form the new Lapeng Board Meet with the Lapeng Working Group to define responsible members and deadlines for action items. 02.08.2012 28
  • 29. 3) Action Plan Advice for Change Management Positive Attitude Low Power High Power Negative Attitude
  • 30. 3) Action Plan Further Actions • Promoting Lapeng as an ECD with an edge • Making Lapeng as a meeting centre for all/majority of the ECDs in Inner City • Restarting the Drop-In Arts program • Organizing Annual cultural festival at Joubert Park- including theatrical, art, musical activities for kids • Contacting – Leon, one of the founders who was running all the above mentioned programs before 2003.
  • 31. In the past 6 weeks we experienced… hard work 02.08.2012 31
  • 32. In the past 6 weeks we experienced… challenges 02.08.2012 32
  • 33. In the past 6 weeks we experienced… good food 02.08.2012 33
  • 34. In the past 6 weeks we experienced… exhaustion 02.08.2012 34
  • 35. In the past 6 weeks we experienced… AND lots of fun 02.08.2012 35
  • 36. 02.08.2012 Thank you 36
  • 37. Thank you for your time and attention 02.08.2012 37