2. Introduction.
What is Emotional Intelligence ?
The Five Core Abilities of Emotional Intelligence
Emotional Intelligence (EQ) vs. Intellectual
Intelligence (IQ)
How to raise your emotional intelligence?
Skill 1: Rapidly reduce your stress
Skill 2: Connect to your emotions
Skill 3: Improve nonverbal communication
Skill 4: Use Humor to deal with challenges
Skill 5: Resolve conflict positively
3. EQ is about being “heart smart,” not just “book
smart”
It helps builds relationships.
It helps you succeed at work.
It helps you achieve your goals
5. 1. “Don’t be a baby” !
2. “I have just passed the sat exam”
3. “Leave him alone”
4. “Y=A + Bx
5. We have been told that EQ gives a much more blurry
information picture than our own intellect.
6. Our intellectual abilities dictate which college will
accept us and which career paths we are advised to
follow
7. We all know people who are academically brilliant
and yet are socially unsuccessful. What they are
missing is ……..
6. EQ must be learned and understood on an emotional level
Everyday causes and effects:
A particular life experience (cause) change the EQ of the brain
that connects to others (effect)
Changes of the EQ of the brain that connects to others (cause)
development in the way we see, hear and feel such experience
(effect)
Development in the way we see, hear and feel such experience
(effect)
Our realization that we can begin developing and changing our
verbal and nonverbal communication such as facial expression,
tone of voice, gesture, etc….to eventually raise our EQ.
7. Emotional Intelligence skill 1:
1. Rapidly reducing the stress level :
the ability to calm yourself down when you
you are feeling overwhelmed
Once you are successful, you become
balanced, focused, and in control
8. Emotional Intelligence skill 2:
1. Connect to your emotions :
Many people are disconnected from their
emotions.
What kind of a relationship do you have
with your emotions?
Do emotions factor into your decision
making process?
9. Emotional Intelligence skill 3:
1. Part of Improving nonverbal communication involves paying
attention to:
♫ Eye contact
♫ Facial Expression
♫ Tone of voice
♫ Posture and gesture
♫ Touch
♫ Timing and pace
2. Are we reading, listening and responding to the nonverbal clues
that other people are sending to us at the heat of the moment
(Argument)
10. Emotional Intelligence skill 4:
1. Using humor and play to deal with challenges:
♫ Humor and laugher are natural healers to life’s
difficulties
♫ Take hardships in stride
♫ Simultaneously relax and energize yourselves
♫ Become more creative
2. Take life adversities with an open heart and mind
11. Emotional Intelligence skill 5:
1. Resolve conflicts positively:
♫ Stay focused in the present
♫ Choose your arguments
♫ Forgive
♫ End conflicts that can’t be resolved
2. When a conflict isn’t perceived as threatening or punishing, it
fosters freedom, creativity and safety in relationships
12. Getting to the True North
1. Being able to manage stress (when) is the key to resilience
2. Learning how to develop your stress busting skills :
a) realize when you are stressed
b) Identify your stress response
c) Discover the stress building techniques
3. Try for once to be connected to your emotions
4. Defuse conflicts with confidence and self-assurance
5. Finally, having a moment-to-moment awareness of your
emotions and how they influence your thoughts and
actions. Thus, do you fully understand yourself?
