Emotional Intelligence . . .  <br />the<br />  Inspiring leaders through skills development <br /> facilitator<br />. .<br />
Roadmap <br />Defining emotional intelligence<br />Characteristics of emotional intelligence<br />Analysing self dimension...
Defining Emotional Intelligence<br />What is emotional intelligence?<br />the<br />  Inspiring leaders through skills deve...
K-A-B MODEL OF EMOTIONAL INTELLIGENCE<br />Attitude<br />Self-Confidence<br />Self Dimension<br />Knowledge<br />Self-Awar...
Characteristics of Emotional Intelligence<br />Reflect back in time . . . <br />Describe your best manager?<br />the<br />...
Emotional Intelligence<br />Now . . . describe yourself? <br />Who are you . . .?  <br />You are on a journey <br />to sel...
Emotional Intelligence<br />What has become of you . . . <br />Reactive<br /><ul><li>  There is nothing I can do
  That’s just the way I am
  He makes me so sad
  I have to do that
  I can’t
  I must
  If only</li></ul>Proactive<br /><ul><li>  Let’s look at our alternatives
  I can choose a different approach
  I control my own feelings
  I can create an effective presentation
  I will choose an appropriate response
  I choose
  I prefer
  I will</li></ul>the<br />  Inspiring leaders through skills development <br /> facilitator<br />. .<br />
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Emotional intelligence

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Emotional intelligence

  1. 1. Emotional Intelligence . . . <br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  2. 2. Roadmap <br />Defining emotional intelligence<br />Characteristics of emotional intelligence<br />Analysing self dimension of emotional intelligence<br />Analysing social dimension of emotional intelligence<br />Discuss ways of strengthening our skills as emotionally intelligent leaders<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  3. 3. Defining Emotional Intelligence<br />What is emotional intelligence?<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  4. 4. K-A-B MODEL OF EMOTIONAL INTELLIGENCE<br />Attitude<br />Self-Confidence<br />Self Dimension<br />Knowledge<br />Self-Awareness<br />Behaviour<br />Self-Control<br />EMOTIONAL INTELLIGENCE<br />Behaviour<br />Social Competency<br />Knowledge<br />Empathy<br />Social Dimension<br />Attitude<br />Motivation<br />
  5. 5. Characteristics of Emotional Intelligence<br />Reflect back in time . . . <br />Describe your best manager?<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  6. 6. Emotional Intelligence<br />Now . . . describe yourself? <br />Who are you . . .? <br />You are on a journey <br />to self awareness<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  7. 7. Emotional Intelligence<br />What has become of you . . . <br />Reactive<br /><ul><li> There is nothing I can do
  8. 8. That’s just the way I am
  9. 9. He makes me so sad
  10. 10. I have to do that
  11. 11. I can’t
  12. 12. I must
  13. 13. If only</li></ul>Proactive<br /><ul><li> Let’s look at our alternatives
  14. 14. I can choose a different approach
  15. 15. I control my own feelings
  16. 16. I can create an effective presentation
  17. 17. I will choose an appropriate response
  18. 18. I choose
  19. 19. I prefer
  20. 20. I will</li></ul>the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  21. 21. Emotional Intelligence<br />Image . . . Your boss decides that because you have been proving yourself he gives you added responsibility. You are so excited that he has noticed your potential. You immediately get on the phone to tell your best friend about the new challenge that you have been given, and that you know that you will be able to deliver on his request and that you can do it! <br />You complete the activity and are excited by the amount of effort that you have put into the task, and hand it to your boss. Your boss calls you in to tell you that the work that you have completed needs changing and updating . . . You are heartbroken and decide that your boss does not like you, and that he did not even say “thank you”. <br />What has happened in this scenario?<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  22. 22. Emotional Intelligence<br />This is the label that we use the describe the emotion<br />Feeling<br />This is what is going on in our logical mind and what we actually think of the event and its interpretation<br />Thinking<br />Our physical body response such as heart rate, sweating, breathing rate etc<br />the<br />Body reaction<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />How we respond to the emotion<br />Behaviour<br />
  23. 23. Emotional Intelligence<br />Have you become <br />emotionally high jacked . . .<br />all you need is one simple <br />thought to grab you . . . <br />Your logical brain can easily be hijacked by another part of your brain responsible for emotions.<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  24. 24. Emotional Highjack<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  25. 25. Emotional Intelligence<br />the<br /> Inspiring leaders through skills development <br />Oscar Pistorius of South Africa got off to a flying start at the Paralympics, winning gold in the T44 men's 100 metres final at the Bird's Nest Stadium.<br />Oscar lost his legs at 11 months old, doctors said he would never walk! He proved them wrong . . . <br /> facilitator<br />. .<br />
  26. 26. Emotional Intelligence<br />Take back your power!<br />If you can not manage your <br />own emotions . . . image<br /> the effect that you have<br /> during social interaction<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  27. 27. Emotional Intelligence<br />Write yourself a <br />positive script<br />How do you feel about the script?<br />What actions will you put into place to live up to the script?<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  28. 28. Emotional Intelligence<br />The Law of Attraction states that “if you really want something and truly believe it, you will get it”. <br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  29. 29. Emotional Intelligence<br />What is empathy?<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  30. 30. Emotional Intelligence<br />6 Human Needs<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />Pioneered by Anthony Robbins<br />
  31. 31. Improving emotional intelligence<br />Self fundamental initiatives<br /><ul><li> Keep a journal – for 10 minutes each morning write whatever</li></ul> you want, just write whatever comes to mind, do not try and<br />organise or structure your writing<br /><ul><li> Use a programmed relaxation response
  32. 32. Write a positive script
  33. 33. Preplan how you will respond to stressful situations
  34. 34. Reframe emotions
  35. 35. Make a mental note of the situation as you would like it to </li></ul> unfold<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  36. 36. Improving emotional intelligence<br />Social fundamental initiatives<br /><ul><li> Walk in their shoes. Write a paragraph about an individual that</li></ul> you are having difficulty with. Ask yourself what you know<br /> about this person and their situation. <br /><ul><li> Focus on process comments. The “why” and “how” of the</li></ul>behaviour.<br /><ul><li> Use a problem solving method to deal with conflict. If you</li></ul> avoid the conflict it will not go away.<br /><ul><li> Look for the positive and the good</li></ul>the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />
  37. 37. Today was the most exciting day of my life . . . I became a leader, not just any leader, someone who was self assured, someone who inspired, someone who was in control, someone who could balance goals against needs . . . that leader is me!<br />the<br /> Inspiring leaders through skills development <br /> facilitator<br />. .<br />

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