Emotional Intelligence

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K-A-B model of emotional intelligence

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Emotional Intelligence

  1. 1. EMOTIONAL INTELLIGENCE Knowledge Self-Awareness Attitude Self-Confidence Behaviour Self-Control Behaviour Social Competency Attitude Motivation Knowledge Empathy
  2. 2. EMOTIONAL INTELLIGENCE Knowledge Empathy <ul><li>Correctly identifying your own feelings </li></ul><ul><li>Identifying your preferences </li></ul><ul><li>Identifying your goals and values </li></ul><ul><li>Sensing how other feel about you, and using that information to </li></ul><ul><li>guide your behaviour </li></ul><ul><li>Having and maintaining a “can do” attitude </li></ul><ul><li>Belief in yourself </li></ul><ul><li>Overcoming self-doubt and taking reasonable risks </li></ul><ul><li>Being assertive vs being aggressive </li></ul><ul><li>Being goal directed </li></ul><ul><li>Admitting mistakes and failures and accepting these as challenges </li></ul><ul><li>Dealing well with stress </li></ul><ul><li>Controlling emotional moods or outbursts without over control </li></ul><ul><li>Being adaptable to given situations </li></ul><ul><li>Balancing rational and emotional consideration </li></ul>
  3. 3. EMOTIONAL INTELLIGENCE <ul><li>Easily reading and understanding people </li></ul><ul><li>Having empathy </li></ul><ul><li>Listening well to others </li></ul><ul><li>Identifying and reading non-verbal cues </li></ul><ul><li>Taking initiative </li></ul><ul><li>Having a positive outlook and sharing the outlook </li></ul><ul><li>Being creative </li></ul><ul><li>Inspiring others </li></ul><ul><li>Doing things you believe in and are committed to </li></ul><ul><li>Finding common group to establish rapport and minimizing conflict </li></ul><ul><li>Persuading and influencing others </li></ul><ul><li>Being likeable and having positive relationships </li></ul><ul><li>Having integrity </li></ul>

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