Tze Chin Tang - Path to Agility
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Tze Chin Tang Presentation for Agile Impact Conference 2018 Day 1. "Path to Agility"
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Tze Chin Tang - Path to Agility
- 1. Path to Agility A story about a merger of two companies’ path through agility. Tze Chin Tang Head of Agile Delivery
- 3. About Me Agile Coach Change Maker Organization Problem Solver Community Organizer Software Engineering Senior Manager & Leader Product Owner Delivery Manager (Accidental) Designer
- 4. 2012
- 6. Now
- 8. Past success is no guarantee for future success. Our competitors are bigger than us. SoLoMo Social. Local. Mobile. Hard Truths
- 9. Customers How to serve the need of the candidate? How to keep hirers engaged? Competition How to move faster? How to compete against bigger competitors? Talent How to keep our employees engaged? How to improve our skills and capabilities? Challenges
- 10. Solution?
- 11. MAP Bring out the best in each of us. Conway’s Law Organize for innovation. Learning Organization Enhance capabilities through systemic learning and iteration. Agile Transformation Themes
- 12. Bring out the best in each of us. • Mastery • Sharpen the Saw (STS) - time allocated to self directed learning. • Investments in learning, training and coaching. • Autonomy • Decentralized decision making - letting people closest to the work make decisions. • Recruit, not assign. • Purpose • Knowing the whole, not just the part – visibility & transparency. • Value-based missions - work on things that matter, know our users.
- 13. Organize for innovation. • Domain Structure • Align teams with our customers. • User journeys and KPIs • Mission Teams • Fixed teams. • No shared resources. • Single focus. • Jobs-to-be-Done • Users use our product to get a job done. • Domain Leadership Groups • Leadership from all levels.
- 14. Enhance capabilities through systemic learning and iteration. • OKRs: Objective & Key Results • MTTR • Frequency of Deployment • Employee Engagement • Delivering value, iteratively • Iterate on value. • Delivery value as quickly as possible. • Frequent Experimentation • A/B tests • A/B/C tests • Improve analytics • Sharpen the Saw (STS) • Dedicated self-directed learning time. • Peer learning. • Coaching & Training • Bring in external expertise. • Introduce new ideas and techniques.
- 15. Product Delivery Teams Product Leadership (Leadership / Governance) Structure Purpose & Alignment Capability Growth OKRs Individual Development Plans Sharpen-the- Saw Communities of Practice Circles Rolling Budgets Distributed Leadership Domains Mission Teams CI/CD #NoProjects Recruited, Not Assigned Stable Teams Coaching Hypothesis-Driven- Development Single Focus TeamsSelf-organized Outcome Oriented User Research #JTBD Iterative Delivery Org-wide Cadence Working Groups Enabling Teams
- 16. Path to Agility A story about a merger of two companies’ path through agility. Tze Chin Tang Head of Agile Delivery Email: tctang@seekasia.com LinkedIn: www.linkedin.com/in/tzetang/ www.agilemalaysia.org