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Segmentation Example: Sharia Bank
                                                                                         Psychographic
                                                                  RB
         CB                              MB                                     TB       Benefit-Oriented
                                                                                         (FB + EB)   P




         CV
                                         MV                       RV            TV
                                                                                         Value-Oriented
                                                                                         (FB + EB) / (P +
                                                                                         OE)




         CP                              MP                       RP            TP       Price-Oriented
                                                                                         P   (FB + EB)

                                                                                               Less competitive situation
  Conservative                        Moderate                 Relationship    Return-
                                                                                               More competitive situation
                                                                               Motive
                                                    Behavior                             FB : Functional Benefit
                         Moslem                                        Non-Moslem        EB : Emotional Benefit
                         (±85%)                                         (±15%)           P : Price
Yuswohady – MarkPlus Institute of Marketing (MIM)                                        OE : Other Expense
Segmentation Example: Sharia Bank
                                                                             Psychographic
                                                     RB
                        MB
     CB                           Bank A                            TB       Benefit
                                                                             FB + EB   P


               Bank B
                                           Bank C

     CV                        Bank E
                             2nd Leader
                                                     RV             TV
                                                                             Value
    Bank D                                                                   (FB + EB) / (P +
(Market Leader)                                                              OE)

                             MV


                                            Bank F
     CP                      MP                      RP             TP       Price
                                                                             P   FB + EB


Conservative             Moderate               Relationship       Return-
                                                                   Motive
                                    Behavior                       (Trial)
               Moslem                                     Non-Moslem
               (±85%)                                      (±15%)

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Segmentation Sharia Bank

  • 1. Segmentation Example: Sharia Bank Psychographic RB CB MB TB Benefit-Oriented (FB + EB) P CV MV RV TV Value-Oriented (FB + EB) / (P + OE) CP MP RP TP Price-Oriented P (FB + EB) Less competitive situation Conservative Moderate Relationship Return- More competitive situation Motive Behavior FB : Functional Benefit Moslem Non-Moslem EB : Emotional Benefit (±85%) (±15%) P : Price Yuswohady – MarkPlus Institute of Marketing (MIM) OE : Other Expense
  • 2. Segmentation Example: Sharia Bank Psychographic RB MB CB Bank A TB Benefit FB + EB P Bank B Bank C CV Bank E 2nd Leader RV TV Value Bank D (FB + EB) / (P + (Market Leader) OE) MV Bank F CP MP RP TP Price P FB + EB Conservative Moderate Relationship Return- Motive Behavior (Trial) Moslem Non-Moslem (±85%) (±15%)