Management structures


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Management structures

  1. 1. Management And Management Structures
  2. 2. Management <ul><li>Management is the process of reaching goals through the use of human resources, technology, and material resources. </li></ul><ul><li>A position in management is one of the greatest challenges any employee can face. </li></ul><ul><li>Management involves communication and interpersonal skills, plus the abilities to plan, organize, supervise, and solve problems. </li></ul>
  3. 3. Vocabulary <ul><ul><li>Vertical Organization </li></ul></ul><ul><ul><li>Top Management </li></ul></ul><ul><ul><li>Middle Management </li></ul></ul><ul><ul><li>Supervisory-Level Management </li></ul></ul><ul><ul><li>Horizontal Organization </li></ul></ul><ul><ul><li>Empowerment </li></ul></ul>
  4. 4. Types of Management Structures <ul><ul><li>To facilitate effective management, businesses are organized in two ways: </li></ul></ul><ul><ul><ul><li>Vertically </li></ul></ul></ul><ul><ul><ul><li>Horizontally </li></ul></ul></ul>
  5. 5. Vertical Organization <ul><li>Usually in large, traditional companies. </li></ul><ul><li>Managers look up to higher levels of management or down to employees all within a single department. </li></ul><ul><li>Their goal is to perform a particular department function well. </li></ul>
  6. 6. Vertical Organization <ul><li>There are three levels of management in vertically organized companies: </li></ul><ul><ul><ul><li>Top Management </li></ul></ul></ul><ul><ul><ul><li>Middle Management </li></ul></ul></ul><ul><ul><ul><li>Supervisory-Level Management </li></ul></ul></ul>
  7. 7. Example:
  8. 8. Top Management <ul><ul><li>These are people who make planning decisions that affect the whole company. They are the persons with the greatest responsibility. </li></ul></ul><ul><ul><li>Top management job titles include: </li></ul></ul><ul><ul><ul><li>Chief Executive Officer </li></ul></ul></ul><ul><ul><ul><li>President </li></ul></ul></ul><ul><ul><ul><li>Chief Operating Officer </li></ul></ul></ul><ul><ul><ul><li>Vice President </li></ul></ul></ul>
  9. 9. Middle Management <ul><ul><li>These managers implement the decisions of top management. </li></ul></ul><ul><ul><li>They are the link between the top and supervisory-levels of management. </li></ul></ul>
  10. 10. Supervisory-Level Management <ul><li>They supervise the activities of employees who carry out the tasks determined by the plans of middle and top management. </li></ul><ul><li>They assign duties and evaluate the work of production or service employees. </li></ul><ul><li>Management that interacts directly with employees on the job. </li></ul>
  11. 11. Horizontal Organization <ul><li>This type of organizational structure involves self-managing teams that set their own goals and make their own decisions. </li></ul><ul><li>This type of management structure is organized by process instead of function and is customer-oriented. </li></ul><ul><li>A newer method of management brought about by downsizing in the late 1980s and early 1990s, to make companies more efficient and productive. </li></ul>
  12. 12. Example
  13. 13. <ul><li>There are three characteristics of a Horizontal Organization </li></ul><ul><ul><li>Self-Managing Teams </li></ul></ul><ul><ul><li>Organization by Process </li></ul></ul><ul><ul><li>Customer Orientation </li></ul></ul>
  14. 14. Self-Managing Teams <ul><ul><li>Instead of reporting up a chain of command, employees are organized into teams that manage themselves. </li></ul></ul><ul><ul><li>Each team has an &quot;owner&quot; who has ultimate responsibility for ensuring the team meets its goals. He or she acts like a coach. </li></ul></ul><ul><ul><li>The team shares responsibility for the consequences of its decisions. </li></ul></ul>
  15. 15. Empowerment <ul><li>Encourage team members to contribute to and take responsibility for the management process </li></ul><ul><li>is known as </li></ul><ul><li>empowerment. </li></ul>
  16. 16. Organization by Process. <ul><li>Teams of people with different specializations are organized around processes, such as developing new products or providing customer support. </li></ul><ul><li>Team members share opinions, decisions, and responsibility for the team's success or failure. </li></ul>
  17. 17. Customer Orientation <ul><ul><li>Where teams get their direction from the customer, rather than from management. </li></ul></ul><ul><ul><li>In vertical companies the sources of direction is management. </li></ul></ul><ul><ul><li>In horizontal companies, it is the customers. </li></ul></ul><ul><ul><li>Customer satisfaction should produce large profits, high productivity, and satisfied investors. </li></ul></ul>