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Ethics, Efficiency, and Economics
Technology in the Practice of Law
An introductory overview of how to consider technology in the practice of law.
Considering the use of technology.



• What are the ethical expectations for technology use?


• How does one organize/equip for technology efficiency?


• How can one minimize the economic costs of technology?




                    Ethics | Efficiency | Economics


11/11/2008                                                 2
Ethical Expectations


                        In all professional functions
                             a lawyer should be

                                competent,
                                prompt and
                                 diligent*.


             *ABA Model Rules of Professional Conduct, Preamble 1(4), (2004)



11/11/2008                                                                     3
Ethical Expectations


A lawyer shall provide competent representation to a client*.



  Competent representation requires the legal knowledge, skill,
      thoroughness and preparation reasonably necessary*.




                *ABA Model Rules of Professional Conduct, Rule 1.1, (2004)



11/11/2008                                                                   4
Ethical Expectations



               “Reasonable” or “reasonably”
       when used in relation to conduct by a lawyer denotes the
       conduct of a reasonably prudent and competent lawyer*.




                *ABA Model Rules of Professional Conduct, Rule 1.0(h), (2004)



11/11/2008                                                                      5
Ethical Expectations

What is reasonable in relation to a lawyer’s understanding of technology?



• Understanding of technology requirements.
  Create (ESI) | Connect | Communicate | Collaborate | Conduct (Management)


• Understanding of technology related requests.
   eMail | eFiling | Meet and Confer | Collection | Production | Storage

• Ability to articulate technology and requirements.
  Legal Team| Client | Opposing Counsel | Jury | Judge




11/11/2008                                                                    6
Efficient Technology
     Five critical areas in relation to a lawyer’s understanding of technology:



• Creation (ESI*).
• Connectivity.
• Communication.
• Collaboration.
• Conduct (Management).


             *ESI: Electronically Stored Information = all information on computers. 11/06, Third Branch



11/11/2008                                                                                                 7
Legal Technology Reference Model
         High




                                                                                            Conduct
Internal Support




                                                                                            (Management)
                                                                            Collaboration

                                                          Communication


                                           Connectivity



                                Creation



          Low                                                                                              High
                                                    Technology Capability
                   11/11/2008                                                                              8
Efficient Technology

    Technology enables the creation of Electronically Stored Information.

•Data Structures.
Structured | Unstructured
•Data Formats.
Still Image | Moving Image | Sound |Textual |Web Archive | Generic
• Data Volume.
Uncompressed | Compressed
•Data Security.
Unencrypted | Encrypted
•Data States.
Active | Static | Residual



11/11/2008                                                                  9
Economic Technology

    Technology enables the creation of Electronically Stored Information.

                                 Hardware
                                 •Personal Computer
•Data Structures.                •Monitor
                                 •Network Interface Capability (Wire and/or Wireless)
•Data Formats.                   •Electrical Protection System
                                 •Storage Backup
• Data Volume.
                                 •Multifunction Printer/Scanner/Fax
•Data Security.
                                 Software
•Data States.                    •Operating System
                                 •Productivity Suite
                                 •Email Enablement Application
                                 •Security Suite (AntiVirus/Spyware)
                                 •Media Playing Application
                                 •HTML Viewing Application
                                 •PDF Creation/Viewer Application
                                 •Compression/Decompression Application

11/11/2008                                                                              10
Efficient Technology

             Connectivity of technology accelerates efficiency.

•Personal Area Networks.
•Local Area Networks
•Campus Area Networks.
•Metro Area Networks.
•Wide Area Networks.
•InterNetworks.
•Data Storage Networks.




11/11/2008                                                        11
Economic Technology

             Connectivity of technology accelerates efficiency.
                                           Hardware
•Personal Area Networks.
                                           •Server
•Local Area Networks                       •Electrical Protection System
                                           •Network Switch / Router (Wire and/or Wireless)
•Campus Area Networks.                     •Storage Backup

•Metro Area Networks.                      Software
•Wide Area Networks.                       •Server Operating System
                                           •Server Security Suite (AntiVirus/Spyware)
•InterNetworks.                            •Firewall*

•Data Storage Networks.                    Service
                                           •Internet Connectivity




                    *Firewall can be hardware and/or software enabled.

11/11/2008                                                                               12
Efficient Technology

             Communication is the benefit of Connectivity.

•eMail.
•Instant Messaging.
•Podcasts/Videocasts.
•SMS/Text Messages.
•RSS Feeds.
•Voice Mail.
•Webinars.
•Websites.


                            *Integrated or External.
11/11/2008                                                           13
Economic Technology

             Communication is the benefit of Connectivity.
                                       Hardware*
•eMail.                                •Video Camera
•Instant Messaging.                    •Microphone

                                       Software
•Podcasts/Videocasts.
                                       •Server Email Enablement Application
•SMS/Text Messages.                    •Server File Sharing Application
                                       •Instant Messaging Application
•RSS Feeds.                            •RSS Feed Reader
•Voice Mail.
                                       Service
•Webinars.                             •Instant Messaging Service
                                       •SMS/Text Messaging Service
•Websites.                             •Voice Mail Service
                                       •Webinar Service
                                       •Website Host

                            *Integrated or External.
11/11/2008                                                                    14
Efficient Technology

             Collaboration is the benefit of connected communication.

•Blogs.
•Conferencing Applications.
•Message Boards.
•Wikis.




                   *Can be delivered via server software and/or online service provider.
11/11/2008                                                                                 15
Economic Technology

             Collaboration is the benefit of connected communication.
                                                          Hardware
•Blogs.                                                   •Video Camera
                                                          •Microphone
•Conferencing Applications.
                                                          Software
•Message Boards.
                                                          •Blog Enablement Application*
•Wikis.                                                   •Online Conferencing Application*
                                                          •Message Board Enablement Application.*
                                                          •Wiki Enablement Application*

                                                          Service
                                                          •Blog Service*
                                                          •Online Conferencing Service*
                                                          •Message Board Service.*
                                                          •Wiki Service*


                   *Can be delivered via server software and/or online service provider.
11/11/2008                                                                                          16
Efficient Technology

        Conduct (Management) of technology is reasonable.

• Billing and Accounting.
• Case Management.
• Document Management.
• Information Backup.




              *Can be delivered via server software and/or online service provider.
11/11/2008                                                                            17
Economic Technology

        Conduct (Management) of technology is reasonable.

                                                     Hardware
• Billing and Accounting.
                                                     •External Storage Capability
• Case Management.
                                                     Software
• Document Management.                               •Billing and Accounting Application*
                                                     •Case Management Application*
• Information Backup.                                •Document Management Application.*
                                                     •Automated Information Backup System

                                                     Service
                                                     •Billing and Accounting Application*
                                                     •Case Management Application*
                                                     •Document Management Application.*




              *Can be delivered via server software and/or online service provider.
11/11/2008                                                                                  18
Legal Technology Reprise




   Are you competent in leveraging technology in representing clients*?

     Is your knowledge, and skill, in relation to technology reasonable*?




                   *ABA Model Rules of Professional Conduct, Rule 1.1, (2004)



11/11/2008                                                                      19
Technology in the Practice of Law



As a general rule,
the most successful man in life
 is the man who has the best information.

Benjamin Disraeli




11/11/2008                                          20

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Complex Discovery Ethics Efficiency And Economics (Overview) 1108

  • 1. Ethics, Efficiency, and Economics Technology in the Practice of Law An introductory overview of how to consider technology in the practice of law.
  • 2. Considering the use of technology. • What are the ethical expectations for technology use? • How does one organize/equip for technology efficiency? • How can one minimize the economic costs of technology? Ethics | Efficiency | Economics 11/11/2008 2
  • 3. Ethical Expectations In all professional functions a lawyer should be competent, prompt and diligent*. *ABA Model Rules of Professional Conduct, Preamble 1(4), (2004) 11/11/2008 3
  • 4. Ethical Expectations A lawyer shall provide competent representation to a client*. Competent representation requires the legal knowledge, skill, thoroughness and preparation reasonably necessary*. *ABA Model Rules of Professional Conduct, Rule 1.1, (2004) 11/11/2008 4
  • 5. Ethical Expectations “Reasonable” or “reasonably” when used in relation to conduct by a lawyer denotes the conduct of a reasonably prudent and competent lawyer*. *ABA Model Rules of Professional Conduct, Rule 1.0(h), (2004) 11/11/2008 5
  • 6. Ethical Expectations What is reasonable in relation to a lawyer’s understanding of technology? • Understanding of technology requirements. Create (ESI) | Connect | Communicate | Collaborate | Conduct (Management) • Understanding of technology related requests. eMail | eFiling | Meet and Confer | Collection | Production | Storage • Ability to articulate technology and requirements. Legal Team| Client | Opposing Counsel | Jury | Judge 11/11/2008 6
  • 7. Efficient Technology Five critical areas in relation to a lawyer’s understanding of technology: • Creation (ESI*). • Connectivity. • Communication. • Collaboration. • Conduct (Management). *ESI: Electronically Stored Information = all information on computers. 11/06, Third Branch 11/11/2008 7
  • 8. Legal Technology Reference Model High Conduct Internal Support (Management) Collaboration Communication Connectivity Creation Low High Technology Capability 11/11/2008 8
  • 9. Efficient Technology Technology enables the creation of Electronically Stored Information. •Data Structures. Structured | Unstructured •Data Formats. Still Image | Moving Image | Sound |Textual |Web Archive | Generic • Data Volume. Uncompressed | Compressed •Data Security. Unencrypted | Encrypted •Data States. Active | Static | Residual 11/11/2008 9
  • 10. Economic Technology Technology enables the creation of Electronically Stored Information. Hardware •Personal Computer •Data Structures. •Monitor •Network Interface Capability (Wire and/or Wireless) •Data Formats. •Electrical Protection System •Storage Backup • Data Volume. •Multifunction Printer/Scanner/Fax •Data Security. Software •Data States. •Operating System •Productivity Suite •Email Enablement Application •Security Suite (AntiVirus/Spyware) •Media Playing Application •HTML Viewing Application •PDF Creation/Viewer Application •Compression/Decompression Application 11/11/2008 10
  • 11. Efficient Technology Connectivity of technology accelerates efficiency. •Personal Area Networks. •Local Area Networks •Campus Area Networks. •Metro Area Networks. •Wide Area Networks. •InterNetworks. •Data Storage Networks. 11/11/2008 11
  • 12. Economic Technology Connectivity of technology accelerates efficiency. Hardware •Personal Area Networks. •Server •Local Area Networks •Electrical Protection System •Network Switch / Router (Wire and/or Wireless) •Campus Area Networks. •Storage Backup •Metro Area Networks. Software •Wide Area Networks. •Server Operating System •Server Security Suite (AntiVirus/Spyware) •InterNetworks. •Firewall* •Data Storage Networks. Service •Internet Connectivity *Firewall can be hardware and/or software enabled. 11/11/2008 12
  • 13. Efficient Technology Communication is the benefit of Connectivity. •eMail. •Instant Messaging. •Podcasts/Videocasts. •SMS/Text Messages. •RSS Feeds. •Voice Mail. •Webinars. •Websites. *Integrated or External. 11/11/2008 13
  • 14. Economic Technology Communication is the benefit of Connectivity. Hardware* •eMail. •Video Camera •Instant Messaging. •Microphone Software •Podcasts/Videocasts. •Server Email Enablement Application •SMS/Text Messages. •Server File Sharing Application •Instant Messaging Application •RSS Feeds. •RSS Feed Reader •Voice Mail. Service •Webinars. •Instant Messaging Service •SMS/Text Messaging Service •Websites. •Voice Mail Service •Webinar Service •Website Host *Integrated or External. 11/11/2008 14
  • 15. Efficient Technology Collaboration is the benefit of connected communication. •Blogs. •Conferencing Applications. •Message Boards. •Wikis. *Can be delivered via server software and/or online service provider. 11/11/2008 15
  • 16. Economic Technology Collaboration is the benefit of connected communication. Hardware •Blogs. •Video Camera •Microphone •Conferencing Applications. Software •Message Boards. •Blog Enablement Application* •Wikis. •Online Conferencing Application* •Message Board Enablement Application.* •Wiki Enablement Application* Service •Blog Service* •Online Conferencing Service* •Message Board Service.* •Wiki Service* *Can be delivered via server software and/or online service provider. 11/11/2008 16
  • 17. Efficient Technology Conduct (Management) of technology is reasonable. • Billing and Accounting. • Case Management. • Document Management. • Information Backup. *Can be delivered via server software and/or online service provider. 11/11/2008 17
  • 18. Economic Technology Conduct (Management) of technology is reasonable. Hardware • Billing and Accounting. •External Storage Capability • Case Management. Software • Document Management. •Billing and Accounting Application* •Case Management Application* • Information Backup. •Document Management Application.* •Automated Information Backup System Service •Billing and Accounting Application* •Case Management Application* •Document Management Application.* *Can be delivered via server software and/or online service provider. 11/11/2008 18
  • 19. Legal Technology Reprise Are you competent in leveraging technology in representing clients*? Is your knowledge, and skill, in relation to technology reasonable*? *ABA Model Rules of Professional Conduct, Rule 1.1, (2004) 11/11/2008 19
  • 20. Technology in the Practice of Law As a general rule, the most successful man in life is the man who has the best information. Benjamin Disraeli 11/11/2008 20