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For organizations that depend critically on their network to provide services to both internal and external customers, understanding why quality of service issues occur is critical. An emerging tool in Network Performance Management and Diagnostics (NPMD) is network recording and search, which allows network operations (NetOps) staff to identify issues in service and application delivery.
Finding the right data (whether packets, netflows, or otherwise) to understand why your application is underperforming is often like finding a needle in a haystack. In most cases, you have to find exactly the right set of packets to understand why you have a service performance issue or a service failure. As organizations move from 1Gb Ethernet to 10Gb Ethernet to 40/100Gb Ethernet (1GbE, 10GbE, 40/100GbE), the “amount of hay” is increasing by orders of magnitude. However, most network recording and search devices on the market today cannot keep up with data rates beyond a few gigabits per second, and have to “sample” the network traffic. In this context, selecting the right network recording and search device means the difference between understanding and resolving your problem quickly, and spending days or weeks trying to randomly capture the right packets.
In this webinar, we’ll explore the different options that organizations have for recording and mining network traffic to identify and resolve ITSM issues. We'll explore what matters most when your applications fail, and share some best-practice insights gleaned from working with customers that run some of the largest and most critical data networks on the planet.