1. The Commercial Story How to cut your environmental impact while growing your business

2. Commercial – the business

3. continued growth Why is Commercial growing so quickly in a recession? Percentage Market v Commercial’s revenue growth in 2010 Innovative solutions, delivered as promised... Sustainability Cost reduction (reporting and account management) SPRINT : Supplier & distributor specialist products Commercial grew by 25% 2010, with revenue increases well in excess of the overall market. We are investing in people and systems to sustain this trajectory

4. 2006 - the beginning Waste Management Carbon Reduction Charity Charter “our vision was to embrace our necessary role in helping climate change and to become ambassadors for the solutions to this very real problem..” Nov 2006

5. OPERATIONS ELECTRICITY Awards Community 16 Won Over 40 Reduced 35 awards % OPERATIONS CARBON Customers % Increase charitable funds Over 250 Normalised emissions down by Programmes 75 Supplier assessment Revenue Supplier programme OPERATIONS WASTE % Reduction projects Revenue Growth 41 90 93 Reduced 100% response to % Media % Employee engagement % expenditure Over 100 Happy to talk 92 articles % Five years on… the highlights

6. Awards Accreditations Community Awards Carbon Neutral ISO14001 ISO9001 Beacon South West FSC BITC Big Tick National Business Awards European Office Products Green Fleet (Private Sector) Carbon Trust LowCVP Charity charter Green Ambassadors Glos. Apprentice Scheme Charity events Speaker events Charity Video Supporting events OPERATIONS Customers ISO14001 Waste Management Carbon Reduction Data Centre Bio-Diesel Lighting Water Usage DRS CSR Day Technology Day Seminar programmes Data centre projects Carbon reduction Shepherd scheme Programmes Supplier assessment Supplier programme Revenue GROWTH Brand Revenue It is part of our DNA Handled with Care Video messaging Van wraps Signage Media relations Campaigns Supplier Engagement Supplier Assessment Individual support Award Programme FSC Chain of Custody Office Supplies IT Services Interiors Print MFD Media Employee engagement Times Guardian BBC World News Regional/Local Trade Journals Bike scheme Home working Green Angels programme Green Ambassadors Awards programme 10 Commitments Five years on… and still going strong

8. Saves over 150,000 miles per year

9. Sustainable biodiesel

10. Realtime blending system

11. Energy efficient datacentre

12. 90% reduction in emissions

13. Active & LED lighting

14. 18 month paybackA recent survey reported that 96% of staff feel involved in the company’s sustainability programme and 92% are proud enough to share the Commercial environmental programme with their friends and families.

15. How

17. Bronze, silver and gold awards

18. Over 40% involved Year 1, 60% Year 2

19. Average 56% improvement in score

20. Saving over 500 tonnes of carbonA recent survey reported that 96% of staff feel involved in the company’s sustainability programme and 92% are proud enough to share the Commercial environmental programme with their friends and families.

24. Recruit a small dedicated team operating to tight brief = Business Transformation

27. Brings staff together and helps you recruit like-minded people

28. Promotes an atmosphere where it is healthy to question

29. Helps you to do business with companies who see long term value

30. Can provide surprisingly simple costs savings

31. Requires both investment and commitment at all levels of an organisation What we’ve learnt…