1. engaging employees
Ben Kellard | 8 March 2012

2. “Change is inevitable,
except from vending
machines.”
Stephen Fry

3. how can you engage employees?

4. 1. direction
what’s the story?

5. three big goals by 2020
HELP SOURCE
HALVE
1 BILLION ENVIRONMENTAL
100%
PEOPLE IMPROVE OF AGRICULTURAL
FOOTPRINT OF
THEIR HEALTH RAW MATERIALS
OUR PRODUCTS
& WELLBEING SUSTAINABLY

6. its all in the telling
Global Company You
issues strategy

7. 2. performance
clear line of sight

8. performance - top tips
• Clarify functional objectives
• Target opinion formers
• Sync with business planning cycle
• Feedback & reward.

9. 3. capability
join up the dots

10. M&S capacity building
• embedded in all appropriate training programmes
• leadership framework ‘the leadership brand’
• Plan A Champions in all stores and depots

11. capability - top tips
• who are the key populations?
• horizontal collaboration & alignment
• networks- join the dots.

12. 4. involvement
making it their own

13. involvement- top tips
• Don’t have all the answers
• Don’t do it all at once
• Advocates
• Use existing meeting forums.

14. engaging employees
• Direction- communicating why and how
• Performance- individuals making sense of the strategy
• Capability- what people need to know and be able to do
• Involvement- owning and adapting the strategy