Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

USG Web Tech Day 2018 - Microsoft Teams, Collaboration, & You

100 views

Published on

A look at incorporating Microsoft Teams into a higher-ed environment.

Published in: Education
  • Be the first to comment

USG Web Tech Day 2018 - Microsoft Teams, Collaboration, & You

  1. 1. Collaboration, & You! Microsoft Teams
  2. 2. Eric Sembrat Web Manager, Georgia Tech • Georgia Tech Drupal Users Group Lead • USG Web Tech Day Founder & Lead • WPCampus / WPCampus Online Team Member • DrupalCon North America Track Team Global • I also do web development.
  3. 3. Hi, my name is Eric, and I enjoy: community building
  4. 4. Tech & Community We’re Slacking • Slack has been the go-to chat service meant to supplant message boards, mailing lists, and chat clients for general broad communities of practice. • Atlanta actually has a web dev-focused Slack instance: • https://tech404.io/ • So does higher-ed (kinda): • http://cuwebd.ning.com/
  5. 5. But what about institutions? Slack can get out of control quick. • Unless your institution picks up an Enterprise license for Slack, each instance is: • Separated / gate-walled • Individually managed / owned • Private / no consistent sign-up • Independent • Left to only one integration • Chats expire after 10,000 messages
  6. 6. Welp. There’s got to be a better way. • If you’re a Microsoft email campus, you already have a product in your back pocket.
  7. 7. Teams At Georgia Tech
  8. 8. Setting the Stage Introducing the Georgia Tech Drupal Users Group. • Georgia Tech manages a 800+ person listserv for web development questions mainly catering to the Drupal content management system. • Started in 2009’ish • Two email lists: • drupal@lists.gatech.edu • lod@lists.gatech.edu • The limitations of a list-serv.
  9. 9. Community Building First step - bring folks together around data. • Drupal Users Group started a website for centralizing campus knowledge and best practices, centralizing common questions and issues to a permanent place. • However, the scope of a website quickly grew: • Document management • Video presentation hosting • Repositories • Directories • Help Desk event management
  10. 10. What’s missing in this? 800 folks, but no place to chat. • However, off-topic and general chat was limited to in-person. • More importantly, Drupal isn’t the best place for more intranet-related matters. • Neither is a list-serv. • Slack looked interesting, but… • Retention of logs? • FOIA requests? • Transparency?
  11. 11. Enter Teams Two birds, one stone. • Microsoft Teams was originally visioned to supplement a leadership discussion listserv. • Encourages more discussion, less walls-of-text. • Also a perfect gateway for support emails lasting more than 5 messages. • Why get email spammed, when you can thread support questions? • However, we found we could do a lot with Microsoft Teams and our complementary tools to our email product to streamline work.
  12. 12. Teams A glance inside.
  13. 13. Enter: A Diagram Our Infrastructure Ye Olde ListServ (drupal@lists.gatech.edu) Website Documentation Front-Facing Events Call to Actions Microsoft Teams General Chat Long-form Support Planning Discussion Project Management Data Collection / Forms Workflow Video Calls Remote / Virtual Support Sessions Test Bed for New Ideas Discussion Experimental Ideas Logistics
  14. 14. Enter: A Diagram Our Infrastructure Ye Olde ListServ (drupal@lists.gatech.edu) Website Documentation Front-Facing Events Call to Actions Microsoft Teams General Chat Long-form Support Planning Discussion Project Management Data Collection / Forms Workflow Video Calls Remote / Virtual Support Sessions Test Bed for New Ideas Discussion Experimental Ideas Logistics Teams + Listserv Teams + O365 Integrations Teams + Flow + Forms
  15. 15. Our Players Which O365 products meet the needs?
  16. 16. Our Players Which O365 products meet the needs? Teams Group SharePoint / OneDrive Lync / Skype for Business
  17. 17. Our Players Which O365 products meet the needs? Teams Forms Flow Planner Office Toolset
  18. 18. Enter: A Diagram Our Infrastructure Ye Olde ListServ (drupal@lists.gatech.edu) Website Documentation Front-Facing Events Call to Actions Microsoft Teams General Chat Long-form Support Planning Discussion Project Management Data Collection / Forms Workflow Video Calls Remote / Virtual Support Sessions Test Bed for New Ideas Discussion Experimental Ideas Logistics Teams + Listserv Teams + O365 Integrations Teams + Flow + Forms
  19. 19. Enter: A Diagram Our Infrastructure Microsoft Teams Project Management Data Collection / Forms Workflow Logistics
  20. 20. Enter: A Diagram Our Infrastructure Microsoft Teams Project Management Data Collection / Forms Workflow Logistics Planner Flow Forms
  21. 21. Planner Trello who? • Planner is the Trello equivalent task management tool. • If you’re looking for true project management and forecasting, this ain’t it.
  22. 22. Planner What’s it missing? • Task percentages. • In-app attachments (why?!) • Mentions in-task if associated with a group • Flexible/extendible checkboxes • Subtasks? Task relationships?
  23. 23. Enter: A Diagram Our Infrastructure Microsoft Teams Project Management Data Collection / Forms Workflow Logistics Planner Flow Forms
  24. 24. Forms SurveyMonkey be gone! • Pretty self explanatory.
  25. 25. Enter: A Diagram Our Infrastructure Microsoft Teams Project Management Data Collection / Forms Workflow Logistics Planner Flow Forms
  26. 26. Flow IFTTT, Rules, Workflow - the sausage factory. • Flow is the logic processor for events (triggers) that processes checks (conditionals) and actions (actions). • If you have ever put together a IFTTT or a Rule in Drupal, or design workflows, the process is similar.
  27. 27. Flow 101 If you’re new to conditional logic. ON ACTION: ‘User submits form {X}’ CONDITION: ‘IF {form field Y} equals {value Z} IF YES; {ACTION HERE} IF NO; {ACTION HERE}
  28. 28. Flow 101 If you’re new to conditional logic. ON ACTION: ‘User submits form {X}’ CONDITION: ‘IF {form field Y} equals {value Z} IF YES; {ACTION HERE} IF NO; {ACTION HERE}
  29. 29. Remember This?
  30. 30. Flow What’s it missing? • A lot of actions to act on. • Quality-of-Life improvements on the UI.
  31. 31. A Step back. The 30,000 view of Teams.
  32. 32. Our Mindset Teams as a Connector. • Teams connects our users and allows for a channel-based discussion method for collaboration, support, logistics, and planning. • Our goal is to: • Break down silos. • Break down communication barriers. • Build up a One Georgia Tech mindset and positive user interaction. • Less passive-aggressive, more communicative.
  33. 33. Our current infrastructure What we leverage Teams for: • Video calls (quality and functionality a definite work in progress). • Analytics / Check In • Planning / Logistics / Task Management • Repository for eBooks / Physical Books • Notifications for GitHub Enterprise group • Conference, a11y, Drupal 8 planning • Virtual help-desk / assistance • Education initiatives
  34. 34. Live Demo CH-CH-CHECK IT.
  35. 35. Feedback? Questions? Thanks!

×