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Using Advanced Information Technology to Increase Performance McGraw-Hill/Irwin Contemporary Management, 5/e Copyright © 2008 The McGraw-Hill Companies, Inc. All rights reserved. chapter eighteen
Learning Objectives ,[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object]
Information and the Manager’s Job ,[object Object],[object Object],[object Object],[object Object]
Attributes of Useful Information
Discussion Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
Factors Affecting the Usefulness of Information Figure 18.1
What is Information Technology? ,[object Object]
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is Information Technology? ,[object Object]
What is Information Technology? ,[object Object],[object Object],[object Object],[object Object]
Information and Decisions ,[object Object],[object Object]
Information and Control ,[object Object],[object Object],[object Object],[object Object],[object Object]
Information and Coordination ,[object Object],[object Object]
The Effects of Advancing IT ,[object Object],[object Object],[object Object]
The Effects of Advancing IT ,[object Object],[object Object]
The Effects of Advancing IT ,[object Object],[object Object]
IT and the Product Life Cycle ,[object Object],[object Object]
A Product Life Cycle Figure 18.2
A Product Life Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Product Life Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object]
A Product Life Cycle ,[object Object],[object Object]
Types of Management Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 18.3 A Typical Four-Tier Information System
Types of Management Information Systems ,[object Object],[object Object],[object Object],[object Object]
Six Computer-Based Management Information Systems Figure 18.4
The Organizational Hierarchy ,[object Object]
The Organizational Hierarchy ,[object Object],[object Object],[object Object],[object Object]
Types of Information Systems ,[object Object],[object Object],[object Object]
Types of Information Systems ,[object Object],[object Object],[object Object]
Types of Information Systems ,[object Object],[object Object],[object Object]
Types of Information Systems ,[object Object],[object Object],[object Object],[object Object]
Expert Systems and Artificial Intelligence ,[object Object],[object Object],[object Object]
Expert Systems and Artificial Intelligence ,[object Object],[object Object],[object Object]
Enterprise Resource Planning Systems ,[object Object],[object Object]
Enterprise Resource Planning Systems ,[object Object],[object Object]
Types of Information Systems ,[object Object],[object Object]
Types of E-Commerce Figure 18.5
E-Commerce Systems ,[object Object],[object Object]
E-Commerce Systems ,[object Object],[object Object]
Types of E-Commerce ,[object Object],[object Object]
Strategic Alliances, B2B Network Structures, and IT ,[object Object],[object Object]
Strategic Alliances, B2B Network Structures, and IT ,[object Object],[object Object]
How Computer-Based Information Systems Affect the Organizational Hierarchy Figure 18.6
The Impact and Limitations of Information Systems ,[object Object],[object Object]
Communication Flows at Tel Co. and Soft Co. Figure 18.7
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Boundaryless Organization ,[object Object],[object Object],[object Object]
Boundaryless Organization ,[object Object],[object Object]
Limitations of Information Systems ,[object Object],[object Object],[object Object],[object Object]
Limitations of Information Systems ,[object Object],[object Object],[object Object],[object Object]
Limitations of Information Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Movie Example: Las Vegas ,[object Object]

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Management Chapter18

Editor's Notes

  1. 2
  2. There is no one best answer. All may be most or least important depending on the situation.
  3. The correct answer is “A” – management information system. See next slide.
  4. 6
  5. 8
  6. 11
  7. 12
  8. 12
  9. The correct answer is “B” – boundaryless organization. See next slide.
  10. Information Technology Las Vegas Season 1 “ Hellraisers and Heartbreakers” episode Las Vegas is a series that takes place in the fictional Montecito casino in Las Vegas, NV. Ed Deline (James Caan), an ex-CIA agent, is in charge of casino security. Each episode involves stories with the casino guests and the casino employees, ranging from various scams to personal issues. In this episode, the Montecito is getting new surveillance equipment. Ed’s former partner in the CIA, Jack Keller (Alec Baldwin) is handling the installation. In this scene, Jack is describing the changes to Ed and Danny (Josh Dushamel). When is it necessary to change technology that is functional? How should a manager handle employees’ resistance to technology changes? Students should discuss the need to keep up with competition or ways that new technology can give a firm a competitive advantage.