SlideShare a Scribd company logo
1 of 29
4th
Annual HRM for Oil & Gas
Establishing a successful HRM
framework through strategies,
roles and structures
18th
Oct. 2010
Presented by: Wael Albassam
Zamil Industrial | Areas of Discussion
• Recruiting the right people in the right job in line with the
organization’s goals, growth and expansion plans
• Designing effective job descriptions
• Creating a healthy work environment & Retention
3
Zamil Industrial | Agenda of Presentation
1- Zamil Industrial
2- Three areas of discussion to successful HRM
- Recruitment / Job Descriptions / Work Environment
3- Three perspectives for each area:
- Strategy / Roles / Structure
4
Zamil Industrial Investment
Company (ZIIC)
• What is ZI ?
• Why ZI ?
Zamil Industrial Investment
Company (ZIIC)
• An Industrial Manufacturing and Fabrication group. It covers five
(5) key sectors:
• Steel Sector
• HVAC Sector
• Glass Sector
• Insulation Sector
• Concrete Sector
• Other Companies
Zamil Industrial | 3 Areas of Discussion
7
Recruitment
Work Environment
& Retention
Job Descriptions
Successful
HRM
Framework
at ZI
Zamil Industrial | 3 Perspectives
8
Zamil Industrial | Perspectives
• Strategies:
 Definition
 Approaches
 Development
9
Zamil Industrial | Perspectives
• Roles:
- Who does what?
 HR & BU perception
 Best managers of HR & BU
 Trust & Communication
10
Zamil Industrial | Perspectives
• Structures:
Visualize ideas
 Clarify concepts
 Show challenges in processes
11
Zamil Industrial | Recap agenda-Recruitment
12
Zamil Industrial | Recruitment
• Recruitment strategy at ZI:
Adopting a proactive recruitment style through defining
requirements’ quantity and quality to improve customer
satisfaction with focus on filling vacancies from within(MCDP)
13
Zamil Industrial | Recruitment
• Recruitment Roles at ZI:
14
HR BU
Increase sourcing efficiency Transparent & responsive to
HR plans
Maximize MCDP
effectiveness
Positive & cooperative on
short listing & interviewing
Zamil Industrial | Recruitment
• Recruitment Structure 1 at ZI:
 Local Recruitment
15
Defining
Requirements
Attracting
Applicants
Short Listing Assessing
SelectingHiring
Zamil Industrial | Recruitment
• Recruitment Structure 2 at ZI:
 Overseas Recruitment
16
Requisition
Contact
Agents
Short Listing
CV’s
Travel &
Interviews
Selecting
&
Offering
Hiring
Visa
Processing
Zamil Industrial | Recap agenda-Job Descriptions
17
Zamil Industrial | Job Description
• J/D’s Strategy at ZI:
Follow the international standards in creating and updating
J/D’s for all current jobs & relating it to all HR functions.
18
J/D
Recruitment
Career Development
Performance Management
Org. Development
Comp. & Ben.
Zamil Industrial | Job Description
Basic Parts of a J/D:
19
1- Job Purpose 4- Job Content
2- Key Accountabilities
( KRA’s)
5- Qualifications,
Experience, Competencies
3- Performance Indicators
(KPI’s)
6- Job Dimensions
Zamil Industrial | Job Description
• J/D’s Roles at ZI:
20
HR BU
Interview Transparent & clear
Draft & Discuss Challenge
Implement Commit
Update Consider dynamics
Zamil Industrial | Job Description
• J/D’s Structure at ZI:
21
Interviews Draft J/D Final
approval
Discussion
Zamil Industrial | Recap agenda-Work Environment & Retention
22
Zamil Industrial | Work Environment & Retention
• Work Environment & Retention at ZI:
-High rates of Turnover & Attrition
- Attract & retain using C.&B. or Learning & Growth
- Analysis of satisfaction surveys & exit interviews
- Two clusters of factors
23
Zamil Industrial | Work Environment & Retention
• Work Environment Factors:
24
Physical W.E. Factors Human W.E. Factors
Workplace Location Leadership & Inspiration
Workplace Facilities ( toilets..etc) Informal /Friendly communication
Office Furniture, lights, noise Transparency
Org. Safety & Health Flexibility
Appliances & Technology Employee Value Proposition
Food’s place and quality Social Activities
Accommodation Teamwork Spirit
Zamil Industrial | Work Environment & Retention
• W.E. & Retention
Strategy at ZI:
- Becoming an employer of
choice through improving the
physical & human work
environment factors
25
Zamil Industrial | Work Environment & Retention
• W.E.& Retention Roles at ZI:
-People don’t leave organizations, they leave managers!
26
Role of Executive
management
Role of Direct
Superiors
Work Environment Factors
Physical W.E.
Factors
Human W.E.
Factors
Zamil Industrial | Work Environment & Retention
• W.E.& Retention Structures at ZI:
27
Zamil Industrial | Conclusion
28
Recruitment
Work Environment
& Retention
Job Descriptions
Successful
HRM
Framework
at ZI
Thank You
Wael.albassam@ziic.com

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How ZI Created a Successful HR Framework

  • 1.
  • 2. 4th Annual HRM for Oil & Gas Establishing a successful HRM framework through strategies, roles and structures 18th Oct. 2010 Presented by: Wael Albassam
  • 3. Zamil Industrial | Areas of Discussion • Recruiting the right people in the right job in line with the organization’s goals, growth and expansion plans • Designing effective job descriptions • Creating a healthy work environment & Retention 3
  • 4. Zamil Industrial | Agenda of Presentation 1- Zamil Industrial 2- Three areas of discussion to successful HRM - Recruitment / Job Descriptions / Work Environment 3- Three perspectives for each area: - Strategy / Roles / Structure 4
  • 5. Zamil Industrial Investment Company (ZIIC) • What is ZI ? • Why ZI ?
  • 6. Zamil Industrial Investment Company (ZIIC) • An Industrial Manufacturing and Fabrication group. It covers five (5) key sectors: • Steel Sector • HVAC Sector • Glass Sector • Insulation Sector • Concrete Sector • Other Companies
  • 7. Zamil Industrial | 3 Areas of Discussion 7 Recruitment Work Environment & Retention Job Descriptions Successful HRM Framework at ZI
  • 8. Zamil Industrial | 3 Perspectives 8
  • 9. Zamil Industrial | Perspectives • Strategies:  Definition  Approaches  Development 9
  • 10. Zamil Industrial | Perspectives • Roles: - Who does what?  HR & BU perception  Best managers of HR & BU  Trust & Communication 10
  • 11. Zamil Industrial | Perspectives • Structures: Visualize ideas  Clarify concepts  Show challenges in processes 11
  • 12. Zamil Industrial | Recap agenda-Recruitment 12
  • 13. Zamil Industrial | Recruitment • Recruitment strategy at ZI: Adopting a proactive recruitment style through defining requirements’ quantity and quality to improve customer satisfaction with focus on filling vacancies from within(MCDP) 13
  • 14. Zamil Industrial | Recruitment • Recruitment Roles at ZI: 14 HR BU Increase sourcing efficiency Transparent & responsive to HR plans Maximize MCDP effectiveness Positive & cooperative on short listing & interviewing
  • 15. Zamil Industrial | Recruitment • Recruitment Structure 1 at ZI:  Local Recruitment 15 Defining Requirements Attracting Applicants Short Listing Assessing SelectingHiring
  • 16. Zamil Industrial | Recruitment • Recruitment Structure 2 at ZI:  Overseas Recruitment 16 Requisition Contact Agents Short Listing CV’s Travel & Interviews Selecting & Offering Hiring Visa Processing
  • 17. Zamil Industrial | Recap agenda-Job Descriptions 17
  • 18. Zamil Industrial | Job Description • J/D’s Strategy at ZI: Follow the international standards in creating and updating J/D’s for all current jobs & relating it to all HR functions. 18 J/D Recruitment Career Development Performance Management Org. Development Comp. & Ben.
  • 19. Zamil Industrial | Job Description Basic Parts of a J/D: 19 1- Job Purpose 4- Job Content 2- Key Accountabilities ( KRA’s) 5- Qualifications, Experience, Competencies 3- Performance Indicators (KPI’s) 6- Job Dimensions
  • 20. Zamil Industrial | Job Description • J/D’s Roles at ZI: 20 HR BU Interview Transparent & clear Draft & Discuss Challenge Implement Commit Update Consider dynamics
  • 21. Zamil Industrial | Job Description • J/D’s Structure at ZI: 21 Interviews Draft J/D Final approval Discussion
  • 22. Zamil Industrial | Recap agenda-Work Environment & Retention 22
  • 23. Zamil Industrial | Work Environment & Retention • Work Environment & Retention at ZI: -High rates of Turnover & Attrition - Attract & retain using C.&B. or Learning & Growth - Analysis of satisfaction surveys & exit interviews - Two clusters of factors 23
  • 24. Zamil Industrial | Work Environment & Retention • Work Environment Factors: 24 Physical W.E. Factors Human W.E. Factors Workplace Location Leadership & Inspiration Workplace Facilities ( toilets..etc) Informal /Friendly communication Office Furniture, lights, noise Transparency Org. Safety & Health Flexibility Appliances & Technology Employee Value Proposition Food’s place and quality Social Activities Accommodation Teamwork Spirit
  • 25. Zamil Industrial | Work Environment & Retention • W.E. & Retention Strategy at ZI: - Becoming an employer of choice through improving the physical & human work environment factors 25
  • 26. Zamil Industrial | Work Environment & Retention • W.E.& Retention Roles at ZI: -People don’t leave organizations, they leave managers! 26 Role of Executive management Role of Direct Superiors Work Environment Factors Physical W.E. Factors Human W.E. Factors
  • 27. Zamil Industrial | Work Environment & Retention • W.E.& Retention Structures at ZI: 27
  • 28. Zamil Industrial | Conclusion 28 Recruitment Work Environment & Retention Job Descriptions Successful HRM Framework at ZI