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Q.now education case study
1. Industry :
We work for you round the clock -
Education
Instantly
Case Study
Published: March 2006
Background
Efficient instant, organized Mobile SMS an instant, non intrusive communication
communication is the key
to the education. channel connects educational institutes, students and
parents round the clock and provide up to the min
The core segment where by
institution, students and information to all parties
parents are in sync to meet
the modern day needs. Issues
The prevalent common Issues are
Business Scenario
Important & Urgent updates are generally sent through email/web
The current practice
communications, which is not production as students/parents not
includes
connected to the internet all the time
• Telephone Voice
communication between Email reminders or Postal mails are generally forgotten with low
school and students/ urgency factor.
parents
• Web/Email driven Teacher – Student – Teacher communication is only in the class
communication between and through generally paper driven, there by personalized
school and
tracking is not possible. Only group communications are present
students/parents for any
reminders, updates and and it is limited to personal contacts
general communication
Parent – Teacher communications are limited by postal mails and
• P ar e n t s t o T e a c h e r s
communication is generally overruled by students.
generally handled
through hand Optimization & Improvements
written/email/postal
To increase the operational efficiency and teachers/admin staff
messages
productivity with improved communications, following are the possible
• Critical communications
that require instant improvements we offer.
notifications are not
possible as the Between School Management, Admin Staffs and Teachers
communication channel
does not exists Provide SMS driven updates & notices instantly.
Provide last minute changes update like unplanned holidays,
working hours, etc
Urgent Leave update to management
Between School and Students/Parents
Reminder to students on fee payments
Weekly Students attendance notification
Exam results, change of class schedules notification