Copyrighted©Material – Dr. John Bosire, PhD, LSS MBB Chapter Goals and Objectives Overall – students will learn and understand: ▪ consequences of complexity in the real-world, and meaningful ways to understand and manage such situations ▪ the implications of complexity and that many social systems are unpredictable by nature, especially when in the presence of structural change (transitions) ▪ natural tendency to criticize the approaches that ignore difficulties and pretend to predict using simplistic models ▪ that managing a complex system requires a good understanding of the dynamics of the system in question—to know, before they occur, some of the real possibilities that might occur and be ready so they can be reacted to as responsively as possible. Copyrighted©Material – Dr. John Bosire, PhD, LSS MBB 9. Stakeholder Engagement in Policy Development: Observations and Lessons… ▪ identification of stakeholders, and the selection depends on the goals of engaging stakeholders. ▪ appropriate selection of stakeholders to involve can evolve over time, the identification and engagement of stakeholders is a continuous process ▪ stakeholder involvement to elicit views and interests in matters – during the process, notable shift to engage stakeholders to ensure commitment and facilitation building ▪ consensus among the stakeholder tools can take many different forms: Copyrighted©Material – Dr. John Bosire, PhD, LSS MBB 9. Stakeholder Engagement in Policy Development: Observations and Lessons… ▪ use of technology: important factor matching tools to objectives and capabilities of involved stakeholders ▪ stakeholder identification methods – purpose centric ▪ desk research, surveys, interviews, and stakeholder or interests mapping tools are useful approaches ▪ iterative stakeholder identification often helps create a more complete array of relevant stakeholders; combination with relevant literature shows purposes for stakeholder engagement that guide the selection of stakeholder types. ▪ transparency of the process, facilitating adoption, improve usefulness and usability of tools, enhance legitimacy, and purposes of stakeholder engagement Copyrighted©Material – Dr. John Bosire, PhD, LSS MBB References: Janssen, M., et al. (eds.), Policy Practice and Digital Science, Public Administration and Information Technology 10, DOI 10.1007/978-3-319-12784-2_1 Copyrighted©Material – Dr. John Bosire, PhD, LSS MBB .

1. Copyrighted©Material –
Dr. John Bosire, PhD, LSS MBB
Chapter Goals and Objectives
Overall – students will learn and understand:
▪ consequences of complexity in the real-world, and
meaningful ways to understand and manage such situations
▪ the implications of complexity and that many social systems
are unpredictable by nature, especially when in the
presence of structural change (transitions)
▪ natural tendency to criticize the approaches that ignore
difficulties and pretend to predict using simplistic models
▪ that managing a complex system requires a good
understanding of the dynamics of the system in question—to
know, before they occur, some of the real possibilities that
might occur and be ready so they can be reacted to as

2. responsively as possible.
Copyrighted©Material –
Dr. John Bosire, PhD, LSS MBB
9. Stakeholder Engagement in Policy
Development: Observations and Lessons…
▪ identification of stakeholders, and the selection
depends on the goals of engaging stakeholders.
▪ appropriate selection of stakeholders to involve can
evolve over time, the identification and engagement
of stakeholders is a continuous process
▪ stakeholder involvement to elicit views and interests
in matters – during the process, notable shift to
engage stakeholders to ensure commitment and
facilitation building
▪ consensus among the stakeholder tools can take
many different forms:
Copyrighted©Material –

3. Dr. John Bosire, PhD, LSS MBB
9. Stakeholder Engagement in Policy
Development: Observations and Lessons…
▪ use of technology: important factor matching tools to
objectives and capabilities of involved stakeholders
▪ stakeholder identification methods – purpose centric
▪ desk research, surveys, interviews, and stakeholder or
interests mapping tools are useful approaches
▪ iterative stakeholder identification often helps create a
more complete array of relevant stakeholders;
combination with relevant literature shows purposes for
stakeholder engagement that guide the selection of
stakeholder types.
▪ transparency of the process, facilitating adoption,
improve usefulness and usability of tools, enhance
legitimacy, and purposes of stakeholder engagement
Copyrighted©Material –
Dr. John Bosire, PhD, LSS MBB

4. References:
Janssen, M., et al. (eds.), Policy Practice and Digital Science,
Public Administration
and Information Technology 10, DOI 10.1007/978-3-319-12784-
2_1
Copyrighted©Material –
Dr. John Bosire, PhD, LSS MBB