SlideShare a Scribd company logo
Submit Search
Upload
Login
Signup
Callcenter Training
Report
vivaankumar
Follow
Jan. 18, 2010
•
0 likes
•
37,974 views
1
of
14
Callcenter Training
Jan. 18, 2010
•
0 likes
•
37,974 views
Download Now
Download to read offline
Report
Education
Free callcenter Training
vivaankumar
Follow
Recommended
15 Tips for Training Call Center Agents
TalkdeskInc
8.4K views
•
34 slides
Call Centre Training
Md. Mehedi Al Hasan Rakib
1K views
•
22 slides
Call center training ppt
ICCS BPO
13.9K views
•
15 slides
Telephone customer service training
Janardan Mishra
2.3K views
•
27 slides
Call center agent training "Basic"
Md R-Islam
25.9K views
•
27 slides
Customer Service
Rajiv Bajaj
10.9K views
•
74 slides
More Related Content
What's hot
Customer service training general
Joyce Andrews
16.9K views
•
54 slides
7 Pillars Of Customer Service
Sales Progress
196.9K views
•
20 slides
Delivering exceptional telephone customer service
Willie Johnson
5.1K views
•
27 slides
Customer service the basics
Willie Johnson
3.2K views
•
25 slides
Phone call etiquette and success by Mario Kanaan
Mario Kanaan
11.9K views
•
42 slides
Customer Service 101
International Development Services, Inc
1.1K views
•
8 slides
What's hot
(20)
Customer service training general
Joyce Andrews
•
16.9K views
7 Pillars Of Customer Service
Sales Progress
•
196.9K views
Delivering exceptional telephone customer service
Willie Johnson
•
5.1K views
Customer service the basics
Willie Johnson
•
3.2K views
Phone call etiquette and success by Mario Kanaan
Mario Kanaan
•
11.9K views
Customer Service 101
International Development Services, Inc
•
1.1K views
Customer Service Basics
Stephanie Orange
•
188K views
10 customer service skills
Kelechi Okeke
•
15.7K views
Call Center Metrics
vivaankumar
•
21.4K views
Professional call handling techniques (1)
rena0828
•
2.1K views
Customer Service Training
Jo Mullins
•
12.9K views
Customer Service Training
Kate Zabriskie
•
35.5K views
Customer service training[1]
loryn_aquino
•
180.2K views
Customer Service PowerPoint
HCarlJones
•
1.9K views
Developing excellent customer service
Sheryll Ico
•
2.1K views
Sales techniques to hit success
Anirvan Sengupta
•
2.3K views
Customer Service with a SMILE!
SCKESC
•
5.6K views
Outbound Call Centers: 5 Key Features You Should Know
Vipul Srivastav
•
1.1K views
Customer Service Excellence PowerPoint Presentation Slides
SlideTeam
•
5.1K views
Call Handling skills
Gaurav bhatnagar
•
60.4K views
Viewers also liked
Call Center Process Management 101
Sarfraz Taj
17.2K views
•
12 slides
Sample Call Center Hierarchy 8.13.07
thecallcenterpro
25.1K views
•
8 slides
13 days call center training module
Pamantasan ng Lungsod ng Muntinlupa
338.2K views
•
95 slides
Free Call Center Training | Call Center Best Practices
MetricNet
40K views
•
102 slides
فن خدمة العملاء
Ahmed Adham
10.3K views
•
30 slides
خدمة العملاء
Nora Abdullah
3.9K views
•
115 slides
Viewers also liked
(20)
Call Center Process Management 101
Sarfraz Taj
•
17.2K views
Sample Call Center Hierarchy 8.13.07
thecallcenterpro
•
25.1K views
13 days call center training module
Pamantasan ng Lungsod ng Muntinlupa
•
338.2K views
Free Call Center Training | Call Center Best Practices
MetricNet
•
40K views
فن خدمة العملاء
Ahmed Adham
•
10.3K views
خدمة العملاء
Nora Abdullah
•
3.9K views
Presentation Rev2
adserve
•
964 views
فن خدمة العملاء لموظفي الاستقبال
sadiqalmolayky
•
2.9K views
تفاصيل برنامج خدمة العملاء عبر الهاتف
sohaila_ammar
•
8.9K views
التميز في خدمة العملاء
Ibrahim Shawqi
•
10K views
خدمة العملاء
cigrat
•
5K views
IVR Best Practices: Is your IVR Good? Bad? or Ugly
Communications Products, Inc.
•
12.6K views
IVR (Interactive Voice Response) system & technology
Vijay Sharma
•
13.4K views
Webinar aht minus 80 seconds equals savings in the millions call center 101 w...
noHold, Inc.
•
1.2K views
Call centre training manual
Dhruvi Netzone
•
49.4K views
Call Center - Customer Service Scenarios
Kestly Development
•
31.9K views
Example Call Center Work/Information Flow Diagram
Equilibria, Inc.
•
58.3K views
Call Center
SHEETAL WAGHMARE
•
51.8K views
Call center mock calls script sample
eleazzar64
•
742.1K views
Best Practices for the IVR
Orange Business Services Asia Pacific
•
7.5K views
Similar to Callcenter Training
Sample telesales-skills
Fameux Tutorials
540 views
•
8 slides
How To Lose A Customer In 10 Minutes
Freshdesk Inc.
1.1K views
•
1 slide
Customer service Management
Akinjide Ajewole
22 views
•
8 slides
All things Tele marketing slide reviewed by SalesDialers.com
SalesDialers.com
862 views
•
28 slides
Chat etiquette (pro)
Gopikrishnan Velayutham
2.3K views
•
30 slides
IT Essentials Chapter 10
Pacific Coast School
4.6K views
•
37 slides
Similar to Callcenter Training
(20)
Sample telesales-skills
Fameux Tutorials
•
540 views
How To Lose A Customer In 10 Minutes
Freshdesk Inc.
•
1.1K views
Customer service Management
Akinjide Ajewole
•
22 views
All things Tele marketing slide reviewed by SalesDialers.com
SalesDialers.com
•
862 views
Chat etiquette (pro)
Gopikrishnan Velayutham
•
2.3K views
IT Essentials Chapter 10
Pacific Coast School
•
4.6K views
Telemarketing training
Durga Prasad
•
1.1K views
Does Long Hold Times Affect Your Customer Experience | The Real PBX
Naina Rajput
•
261 views
Tips for successful telemarketing
sutherland1
•
2K views
Chapter 9 report in tqm
Roger Alair
•
3.6K views
The Power of Telesales
Globizzcon
•
697 views
Customer service excellence
Rojesh Shrestha
•
107 views
Market research telephone answering machine in nigeria
Save the Children International
•
585 views
Hidden Profit
Linctel Ltd
•
702 views
Telesales Principles I
Ibrahim M. Morsy
•
8.8K views
Soft skills (1)
Vishwa Pandey
•
844 views
4 Customer Service Skills Every Call Center Must Master
jincy joy
•
787 views
Lesson 6 smart selling and effective customer service
Mervyn Maico Aldana
•
686 views
Tips to Handle Escalations in Contact Centres
Saurabh Sharma
•
127 views
Building customer loyalty
olenyxa
•
3.8K views
More from vivaankumar
Sun Storage Sl 500
vivaankumar
718 views
•
436 slides
VMware Interview questions and answers
vivaankumar
109.3K views
•
86 slides
Thailand & phuket
vivaankumar
667 views
•
36 slides
Thailand 3
vivaankumar
578 views
•
19 slides
Les 09 Tspitr
vivaankumar
1.5K views
•
22 slides
Les 08 Dupe Db
vivaankumar
1.5K views
•
22 slides
More from vivaankumar
(20)
Sun Storage Sl 500
vivaankumar
•
718 views
VMware Interview questions and answers
vivaankumar
•
109.3K views
Thailand & phuket
vivaankumar
•
667 views
Thailand 3
vivaankumar
•
578 views
Les 09 Tspitr
vivaankumar
•
1.5K views
Les 08 Dupe Db
vivaankumar
•
1.5K views
Les 07 Rman Rec
vivaankumar
•
2K views
Les 10 Tune Rman
vivaankumar
•
2.1K views
Les 06 Perform Rec
vivaankumar
•
1.4K views
Les 04 Config Bu
vivaankumar
•
1.1K views
Les 05 Create Bu
vivaankumar
•
1.7K views
Les 03 Catalog
vivaankumar
•
1.4K views
Les 02 Config Rec
vivaankumar
•
1.1K views
Les 01 Arch
vivaankumar
•
2.1K views
Les 11 Fb Queries
vivaankumar
•
862 views
Less02 Installation
vivaankumar
•
770 views
Less02 Installation
vivaankumar
•
938 views
Sg1 Cover Page
vivaankumar
•
926 views
Less03 D B D B C A
vivaankumar
•
729 views
Less17 Util
vivaankumar
•
840 views
Recently uploaded
Personal Brand Exploration - NaQuan Creekmore
NaQuan Creekmore
67 views
•
15 slides
clinical Neuroanatomy_of_ventricular_system_ and CSF suparna[1]-1.pptx
Kolkata,west bengal, India
51 views
•
18 slides
Untubing AI in Assessment: A Primer for Future’s Sake
Mark Brown
58 views
•
33 slides
Personal Brand Exploration - Meghan L. Hall
Meghan Hall, MBA
83 views
•
15 slides
Mass spectrometry- full lecture
DRZIAMUHAMMAD2
97 views
•
79 slides
First five stanzas of Song of the Rain.pptx
AncyTEnglish
141 views
•
16 slides
Recently uploaded
(20)
Personal Brand Exploration - NaQuan Creekmore
NaQuan Creekmore
•
67 views
clinical Neuroanatomy_of_ventricular_system_ and CSF suparna[1]-1.pptx
Kolkata,west bengal, India
•
51 views
Untubing AI in Assessment: A Primer for Future’s Sake
Mark Brown
•
58 views
Personal Brand Exploration - Meghan L. Hall
Meghan Hall, MBA
•
83 views
Mass spectrometry- full lecture
DRZIAMUHAMMAD2
•
97 views
First five stanzas of Song of the Rain.pptx
AncyTEnglish
•
141 views
Forensic Accounting PPT - INCHARA J.M - 23COMA24.pptx
Kumarasamy Dr.PK
•
154 views
Acting Guidelines.pptx
Angelica Guevara
•
278 views
Generative AI
Corinne Weisgerber
•
55 views
ACTIVITY BOOK key 00.pptx
Mar Caston Palacio
•
131 views
9.21.23 Nationalism, Globalism, and Transnationalism.pptx
mary850239
•
422 views
Nonprofit Law 101 for Black-led NPOs.pptx.pdf
TechSoup
•
65 views
The State of Insights – September 2023
Ray Poynter
•
28 views
Chemical Thermodynamics II
Royal College of Arts, Science and Commerce, Mira Road
•
145 views
Year 10 Information Evening: 2023
WestHatch
•
73 views
Year 11 Information Evening
WestHatch
•
26 views
Congruency vs Equality
Manik Bhola
•
138 views
Basic Assessment Concepts
AliAlZurfi
•
0 views
UH 1.docx
nisrinamadani2
•
0 views
Song of the Rain Stanzas 6-10.pptx
AncyTEnglish
•
167 views
Callcenter Training
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.