Temporary staffing -Third party payroll company with pan India presence Delhi, Mumbai, Banglore, Jaipur, Chandigah, , Chennai, Bhubneshwar, Kokkata and Patna.

1. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Capability Presentation
HR Outsourcing

2. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
About IMHRO
IMHRO Pvt ltd. (Integrated Marketing and Human Resource Outsourcing) provides range of services in the field of
Marketing and HR that includes BTL - all promotional activities from canopy drive to Event Management and
Executive Search, Recruitment, Temporary Staffing and Administrative Services.
IMHRO is known to be one of the fastest growing service providers in India. With wide geographical spread we
cater to PAN India mandates with time and cost effective solution.
At IMHRO, we believe in simplicity and effective processes to let our clients focus on their core activities without
spending time on Administrative work that reduces their efficiency. In other words, we try to work as an extension
to our clients with dedicated teams to provide flawless services. Headquartered in New Delhi, we presently
operating from Bangalore, Chennai, Kolkata, Mumbai, New Delhi/NCR, Patna, Chandigarh and Bhubaneswar.
Our aim is to provide exceptional service to our clients with innovation and align our process to match the
requirements to reach to desired results. If you are looking at motivated achievers who can add tremendous value
to your Organization or if you are an enterprising individual looking at a challenging career opportunity, you are on
the right search process. We have teams of Consultants specializing in a wide range of disciplines.
What IMHRO is?
• The Preferred partner to assist you in focusing on core areas and sustain a definite competitive advantage.
• Specialised team experience in serving Fortune 500 & Multinationals across industries
• Strong client base
• Pan India Geographical Presence

3. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
PAN India
Presence
At IMHRO Pvt ltd, we provide
Tailor made solutions for each
client basis their requirement.
With pan India presence, we
become extended arms of our
clients to support them in
various business and HR related
activities.
We ensure the importance of
each resource and its work that
can cause tremendous addition
hence each service we offer
comes with Turn around time for
our client’s effectiveness
Delhi
Jaipur
Chandigarh
Kolkata
Patna
Bhubaneswar
Mumbai
Chennai
Bangalore

4. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Why us?
• Experience of serving most of the fortune 500 companies
• Tailor-made Solutions
• Speciality Divisions
• Pan India Presence
• Key Account Management Model
• Strong Legal Team
• Process driven output
• Business Continuity Plan
• Strict Compliances Adherence
• One stop for various business services
• Data analysis to allow to take appropriate decisions

5. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Our Approach
Client
Know
ServeTrust
Excellent
Execution
Specialty
Divisions
Know
• Discover Process
• Expectations Meeting
• Current state assessment
• Workforce Plan
Trust
• Cost Saving Programs
• Contingent workforce
optimization
Serve
• Standardize processes
• Risk Mitigation & Compliance
• Quality Control & improvement
• Quarterly Reviews

6. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Competencies
• Professional and Executive Recruitment
• Speciality Staffing
• General Staffing
• Payrolling
Staffing Services
• Unit Model
• Account Management Model
• Vendor Management
Delivery Models
• Start-up assistance
• HR Consulting
• HR Outsourcing
Comprehensive HR Services
Tailor made solution for each service

7. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Project Coordination and Reviews
Contractual
Financial
Functional
Strategic
Operational
Annual review of contract performance
Compliance to process
Achievement against goals
Review of targets
Compliance, HR & Legal
Quarterly strategy reviews
Tactical daily and weekly reviews
KPI’s that drive the business
Operational service monitoring
Immediate issue resolution
Strategy review
Monthly performance reviews
Achievement against goals
Resource & demand planning
Project

8. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Reviews
 Right participants at each review meeting
 Mirrored communications structures
 Active internal sponsorship
 Progressive account management with innovation and effective
execution

9. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
HR Consulting
•HR Policies and Procedures Framework
1. Gather Requirement from client
2. Understand the specific areas to be covered
under the framework
3. Effectively chart out HR processes and
systems
4. Benchmarking with industry
5. Implement the new framework
•HR Operations Improvement
1. Identification of Pain areas and provide
appropriate solution
2. Improvise existing policies by benchmarking
them with industry
•Effective Talent Management
1. Conduct surveys to benchmark emp
satisfaction survey
2. Publish root cause analysis with
recommended action points
3. Motivation and Retention linked with
business
Policies, Operations &
Management
•Effective Change Management
1. Anticipate the effect of any new system and
process implementation
2. Analyse the required strategic swift for
smooth change management
•Employee Assessment
1. Performers and Under-performers
2. Competency mapping and skill benchmarking
•Performance and Reward Management
1. Designing the performance management and
appraisal process
2. Career Path
3. Design performance linked reward and
recognition policy
•Exit Analysis
1. Retention of employees as per the policy
2. Thorough study on employee exits
Change, Assessment, R&R and
Exists

10. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
IMHRO Proposition
10
Recruitment
• Team of Specialists
• Strict adherence to pre-defined SLAs & TAT
• Expertise in handling bulk assignments in stipulated time
Operation
• Dedicated account management with strong backend support
• Technology driven flawless process
• Smooth on-boarding, detailed induction & Strong grievance handling mechanism
Compliance
• Strong Legal and Compliance Team
• Strong Internal Audit Framework at regular intervals
• ESIC Sub codes, Insurance (GPA/GMC), PF, relevant licenses and all other necessary
compliance 100% adherence

11. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Recruitment:
Analysis to come to optimal recruitment Channels
Needs in terms of attitude and skills, availability and quantities may vary a lot between projects in
sales, merchandising and sales promotion. Preliminary planning should not be underestimated.
1st - Workload Analysis
Job Analysis
Client
Planning
Process
2nd - Surrounding
Environment Analysis
Talent Market
Potential
Client
Strategy
Analysis
Advice
Size and
Spread
Qualification Target Group

12. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Recruitment Process
Client to share
JD in writing
Head hunting/
Portal/Networki
ng/
Ad/Database
Shortlisting based
on specifications
Interviewing and
lining up for
customer’s round
Final Interview &
feedback from
customer
Salary negotiation
& offer
Pipeline for
replacement
ROI
• Predefined TAT for fresh recruitment & replacement
• Right fitment for right position
• Lesser drop outs & attrition, better productivity
• Constant work-instant reaction
• Dedicated resource- feedback sharing at regular intervals
Return on Investment

13. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Staffing Model
 Addresses need for just-in-time workforce
 Professional handling of processes like recruitment,
payroll, statutory and benefits administration by our
team of consultants
 Successful combination of Recruitment, Payroll
processing, In-house Technology Team, Training and HR
Consulting
 Established processes capable of managing Pan-India
assignments.
Mandates from
Client
Sourcing
Transfer
of
existing
associate
s
Recruitm
ent
Induction
and On-
boarding
Statutory
Complian
ce
Attendan
ce and
Payroll
Salary
Remittan
ce
Reimburs
ement
and
Incentive
s Payout
Exit
Manage
ment

14. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Induction and Training
•Appointment Letter -
contract signing
•Employees receive
Joining Kit
•Statutory Forms
•Code of Conduct
•NDA if applicable
On boarding
•About IMHRO and Client
•About the role and
responsibilities
•About Reporting formats
•About the performance
management system
•Receive information on
Salary and Expense
Process
•Receive information on
Compliance
Induction
•Formal training:
•Client Specfic Product
Training:
•General Training
•On job:
•Continuous follow-up
(performance
management)
•Corrective actions
(IMHRO in consultation
with client)
Project Specific
Training

15. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Payroll Process:
(Can be customised)
26th of the month •Client shares attendance details
28th of the month •IMHRO shares wage sheet for approval to raise invoice
29th of the month •Client approves wage sheet to raise invoice
30th of the month
•Invoice is raised and softcopy is shared with client. Hardcopy of invoice
reaches in 24 hours
3rd of next month •Client releases payment against invoice
5th of next month •IMHRO releases payout to associates

16. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Reimbursement to Associates
(Can be customised)
10th the month •Associates shares expense bills of previous month
15th of the month •IMHRO shares computation sheet basis details shared by client
16th of the month •Client approves computation sheet to raise invoice
17th of the month •Invoice is raised and delivered to client
19th of the month •Client releases payment against invoice
21st of next month •IMHRO releases reimbursement to associates

17. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Risk Management Model
RiskManagementModel
Compliance Risk
Business Risk
Process Risk
Information Risk
We have created various Risk Management Models in the interest of our
clients to let them focus on function and not administration

18. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Compliance Risk Management
 Embedded all labor & taxation laws and application in standard process
 Update ourselves & our customers constantly on amendments
 Various Memberships
 Customer Newsletters
 Risk Management Process
 Strong Centralized Compliance Department
 Panel of country’s best labor lawyers and legal advisors
 Internal Risk Assessment process (Monthly)
 Online Compliance Status Reports
 Few examples of implementations
 ESIC Sub-Codes
 Never defaulted on PF Payouts since Inception
 Service Tax Audits cleared till last year
 Min. Wage followed for all States

19. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Applicable Labour Laws and Taxes
 Payment of wages act 1936
 Minimum wages act 1948
 Workman compensation act 1923
 Payment of gratuity act 1972
 Payment of bonus act 1965
 Contract labor (regulation &
abolition) act 1970
 Employee provident fund act 1952
 Employee state insurance act 1948
 Maternity benefit act 1961
 Other labor Laws
 Equal remuneration act 1976
 Employment exchanges
(compulsory notification of
vacancies) act 1959
 National & festival holidays act
1942
 Weekly holidays act 1942
 Professional Tax
 Income Tax
 Labor Welfare Fund
 Service Tax
Labour Laws Taxes

20. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
 Business Continuity Plan
 People Attrition
Management
 Code of Conduct
 Strong Legal Team
 Safe Employee Contracts
 Insurances against
Indemnities
 Hygiene Policies
Risk Plan
 Contingencies on every
service delivery team
 Cross-Functional Trainings
 Strong Back-end controls to
maintain standardisation
 Process Audits
Business Risk
Management
Process Risk
management

21. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Information Security
 Secure Technology
 Disaster Recovery Site &
Process
 Strong Backup & Restoration
process
 IT Security Policy
 Non-Disclosure Agreements

22. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
Next Steps
Phase 0 Plan
Phase 1
Due Diligence
Structure &
Proposed
Organization
Establishing Proposed
Project Constituents
• Management &
Organization
• Process Monitoring
Tools
• IT & Infrastructure
• Project Management
Plan
Phase 2
Mobilization
Change
Management
(transition plan)
Communication
Plan
Team
Augmentatio
n
•Hire
•Induct
•Train
Phase 3 Pre
Transition
Operational HR Service
Model
Service Level
Engagement
Compliance
Analysis
Phase 4
Transition &
Operations
Memorandum of
understanding and
contract signing
initiation
Case
validated and
Transition
plan
Contract sign
off and
execution

23. Integrated Marketing & Human Resource Outsourcing IMHRO Pvt. Ltdwww.imhro.in
IMHRO Pvt Ltd
71/21 , Prem Nagar,
New Delhi- 110018
Call us : 9888988988/ 9811788809