RecruitmentsRecruitment Contracts for permanent hiringExclusive sourcing engine and first right of refusal over sourced resumesProject based/annuity based contractsProject based Hiring (turn key assignment)Campus based hiringSLA Driven
HR Processes</li></li></ul><li>Success Stories- Shared Service<br />Company Overview<br /><ul><li>Financial Services company with presence in multiple sectors like Life Insurance, Asset Management and Distribution</li></ul>Size and Scope of Deal<br /><ul><li>Multi-Billion Dollar Company. Spread across 1200 locations in India.</li></ul>Administrative Support<br /><ul><li>Transaction Management and Administration
Reduce cost of HR administration </li></ul>Business Solution Offered By PeopleStrong through its Shared Services Vertical<br /><ul><li>Designed framework of Financial analysis pertaining to labor/non-labor costs for direct dollar savings
Dedicated employee service and transaction centre.
Streamlined process with high level of dynamic orientation, facilitating smooth change management.
Integrated cock-pit view of all HR Transactions</li></ul>Business Benefits<br /><ul><li>Detailed as-is Understanding and recommendations phase using the best ‘Industry Practices’ suiting client’s needs
Pre-Implementation activities including ensuring ‘Technology Readiness’ for the new service platform
Global Rollout and ongoing engagement</li></ul>- 10 -<br />
Process Consulting Case Study- RSSC<br />Business Needs<br />Company Overview<br /><ul><li>One of India’s leading insurance companies. It has been estimated that customer growth is better than any private insurance company in India.</li></ul>Size and Scope of Deal<br /><ul><li>One of India’s fastest growing Insurance companies with an employee strength of over 5000.</li></ul>Administrative Support<br /><ul><li>Management of the entire recruitment process
Standardized multiple processes being followed at each branch at Recruitment stage.
Centralized and harmonized processes and policies
Optimize various channels & provide the feedback process to a long time thus impacting the candidate experience.</li></ul>Business Solution<br />PeopleStrong conducted a detailed As-Is study of the HR process & policies in the following manner-<br /><ul><li>Data was collated for 18 policies and 6 HR processes
Interviews were conducted with the Recruitment Stake holders across all the Branches
Feedback from Local & Regional HRs were taken to understand their strategic challenges and operational experiences
Regular internal reviews took place to ensure smooth flow of work
A core team was created to ensure project governance in place </li></ul>With the outcomes of this As Is study, PeopleStrong also clubbed the Industry Best Practices as an input to the To-Be processes and policies. The salient points for to be phase were following –<br /><ul><li>Clear TATs for feedback at each interview stage was established
Vendors were categorizes according to performance to maximize their performance
Efficiency matrix were defined including tracking mechanisms to standardize Recruitment process</li></ul>Business Benefits<br /><ul><li>Run rate of over 400 joining in a month
400 Active vendors managed through RSSC Engine
Ensure ‘Good Candidate experience’ across all branches</li></ul>- 11 -<br />
Success Stories- Recruitment<br />Business Needs<br />Company Overview<br /><ul><li>A major Indian Multinational Engineering and Construction Conglomerate and a global pioneer in providing Engineering Services for Oil & Gas Industry.</li></ul>.<br />Size and Scope of Deal:<br /><ul><li>1000 Employees </li></ul>Administrative Support<br /><ul><li>Recruitment Administration
SLA Driven</li></ul>Systems Used<br /><ul><li> ATS</li></ul>Recruitment for turnkey project based in Chennai.<br /><ul><li>Positions involved were across niche engineering positions including Piping, Structural Process, Instrumentation ,Chemical & Electrical etc.
Positions needed to be filled with in the very tight timelines.</li></ul>Business Solution<br />PeopleStrong offered the following through its Recruitment services offering –<br /><ul><li> Compensation benchmarking with competitors ,was done for the new entity
SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong
More than 100 key positions were closed in 4 months as desired for efficient project schedule
As a pure RPO, client’s involvement was only in JD creation and interviewing with offer/appointment letters was also done by PeopleStrong</li></ul>Business Benefits<br /><ul><li> Project started on schedule
Clients’ cost expectations were matched completely
Best-in-class employees from outside India markets were recruited successfully.</li></ul>- 12 -<br />
Success Stories- HR Helpdesk<br />Company Overview<br /><ul><li>A Fortune 500 MNC , world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.</li></ul>Size and Scope of Deal<br /><ul><li>Company with over 5000 employees and a turnover of over 5000+ Crores</li></ul>Administrative Support<br /><ul><li>SLA and TATs driven
Contact Center</li></ul>Business Needs<br /><ul><li>Improve Employee QRI(Query Resolution System) in time
Create a high level of satisfaction amongst employee</li></ul>Business Solution<br />Post conducting a “As-is” understanding of the existing process, the process design team at PeopleStrong re-engineered the helpdesk process.<br /><ul><li>Centralized the query inflow – Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors
Incorporated Industry best practice for process designing.
Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.</li></ul>Business Benefits<br /><ul><li>Superlative SLA compliance of 100%
Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.
HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed “personal” “human” touch
Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.</li></ul>- 13 -<br />
Success Stories – Payroll & Statutory Compliance<br />Business Needs<br />Company Overview:<br /><ul><li>The Company is one of India's foremost private sector companies and has been rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today</li></ul>Size and Scope of Deal:<br /><ul><li>Company with over 7000 employees and with a market capitalization of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion</li></ul>Administrative Support<br /><ul><li>Payroll Processing
Required smooth payroll processing with an accuracy of 99% along with the all Employee and Employer related Statutory compliance.
Need the correct calculation of statutory dues with timely filing into the respective govt. authorities.</li></ul>Business Solution<br />PeopleStrong payroll management offered:<br /><ul><li>Streamlining the payroll input process.
Single window Approach for all Employee related Cash Transactions
Integration of voice web and email based process achieving 95%+ CSAT Scores</li></ul>- 14 -<br />
Why PeopleStrong<br />Grows with you<br />Innovative Approach<br />Trusted Partner<br />250 + HR Process Implementation<br />“Happy Employees” Approach<br />15 + implementations in RPO & Shared Services<br />Best in-class technology<br />Paperless Processes<br />SAAS Based Model<br />Lean Process<br />Flexible Processes<br />Hire to Retire Management<br />Create Flawless System<br />Managing over 150,000 Employees, Monthly<br />
PS Value Proposition<br />IT Infra Cost<br />Contact Center<br />CapEx<br />Better efficiency<br />Productivity Improvement<br />PeopleStrong Value Proposition<br />Year on Year Advantage<br />FTE Pricing - Flexi Staffing<br />Transaction based pricing<br />Fixed to Variable Cost<br />SG&A per Employee<br />35% Reduced Time spent on Queries<br />Savings on Hidden Costs<br />Best In Class process<br />Best of Breed Professionals<br />Process Arbitrage<br />