resume

1. Vicki Miller
7701 St. John Rd
Glendale, AZ 85308
423.316.8418
vickimill59@yahoo.com
SUMMARY:
Strong, diverse and experienced work history includes RN nursing background with focus in emergency/trauma
highlighted with a spark of passion for teaching, training and customer service. It is not a matter of money but of
satisfying work, the advocacy towards service and old school work ethics.
EXPERIENCE:
Packer, Product Checker, Coneline Slider -- Pilgrim's Pride, Chattanooga, TN
April, 2014 - January, 2015
• Appointed position Product Checker over co-workers with more seniority due positive and productive 'old school'
work ethics
• Collected, measured, documented and reported product weights to Plant Superintendent each shift
• Model of Quality, Quantity and U.S.D.A. standards as the foundation and bottom line of customer service
Bell Ringer -- Salvation Army, Tustin, CA
October, 2012 - December, 2012
• Encouraged donations from shoppers through personal engagement
• Increased revenues much higher than expected set goal
Customer Service/Ride Operator -- 504 West, Orange County Fairgrounds, CA
July, 2012 - August, 2012
• Pointed out Safety issue to Management promptly remedied saving park owners future loss of significant
revenue
• Ensured ALL Guest a 'Fun' and safe experience
Associate/Cashier/Sales -- TJMax, Orange, CA
October, 2010 - June, 2012
• Designed and implemented new store wide communication system using Walkie-Talkies
• Implemented new multitask system for Dressing Room introducing the use of Walkie-Talkies
• Introduced Employee anti-theft initiative
Stacker/Dryers/Flat Iron Operator/ Construction/Forklift Operator -- P.I.A. Laundry/Construction, Chowchilla,
California
September, 2007 - July, 2010
• Safety measures studied and adhered to first
• Operated heavy machines, power tools and learned to drive forklift
• Became Lead Stacker under hostile environment
RN, MICN, Clinical Preceptor, Charge Nurse -- LAC/USC Medical Center ER/Trauma Center, Peds Pavilion
and Registries, Los Angeles, CA
March, 1987 - June, 2000
• Maintenance of hospital policy and procedures, Quality Assurance , RN annual skills updates
• Developed new transport working care teams and a hospital/campus-wide color code system for patients, clients,
staff and students
• Developed and implemented new pediatric trauma cart using colors per weights coordinated with packets
containing new cost effective charge system that promoted a more calm effect under stressful conditions
MEMBERSHIPS & AFFILIATIONS:
ENA, CEN -- Secretary S.N.C.C., Cerritos J.C., Norwalk, CA, President City of Bellflower TOT LOT
AWARDS & HONORS:
Multiple cards, Letters of Accommodation and Recognition
Patient Care and Customer Service
• Letters from Families of Patients
• Letters of Accommodation from Supervision and Nursing Management
• Customer Service Awards from TJMax peers and management

2. SKILLS:
• Volunteer Coordinator place of employment, volunteer and active in community
• Charge ER RN, Clinical Preceptor expertise, Re-Engineering/Design Team that assisted in the rebuilding of 'new'
LAC/USC Medical Center
• Multiple Specialty Certifications, training and experience :IV CERT, BCLS Instructor,
ACLS,MICN,TNCC,CEN,PALS, FIRE and DISASTER, PEDS/ELDER ABUSE,DOMESTIC VIOLENCE,
CHAMBER COARSE,LEADERSHIP,BALLISTICS,S.I.D.D.S., CRITICAL CARE TRANSPORT
EDUCATION:
BSN with PHN, Nursing -- U.O.P., Los Angeles, CA
September, 1992 - December, 1994
• Focus community medicine
• Upper levels Chemical Dependency
ADN with Honors, RN, NURSING -- Cerritos J.C., NORWALK,, CA
September, 1978 - December, 1985
• Secretary S.N.C.C
References available upon request