My current resume

1. Lisa Washington
2238 Portola Way  Sacramento, CA 95818  916-949-4162  cleoisis@hotmail.com
Objective ___________________________________________________________________________
Medical record administration position allowing for the use of my excellent customer service skills, knowledge
of the NextGen system and superior attention to detail.
Profile _____________________________________________________________________________
Motivated, friendly and outgoing individual with a strong desire to further the goals of my employer as well as to
be engaged in serving the community around me. Able to quickly master new tasks. Diplomatic and tactful with
patients, vendors and coworkers. Accustomed to handling sensitive, confidential records. Demonstrated history of
producing accurate, timely reporting and communication.
Skills Summary ______________________________________________________________________
 Report Preparation  Customer Service  Procedure & Diagnosis Coding
 Written Correspondence  Scheduling  General Office Skills
Professional Experience _______________________________________________________________
MEDICAL CHARTING AND CODING
 More than 4 years experience with the NextGen System (both EMR and EPM modules)
 Patient charting and records transcription, including knowledge of ICD-9 & CPT codes
 Medical records management including death certificates, infectious disease reporting, FMLA and
state disability filing
CUSTOMER SERVICE/ PROBLEM SOLVING
 Patient test result notifications
 Coordination of prescriptions with mail order pharmacies
 DME ordering and prior authorization
 Answering multiple phones and assisting with front office duties
 Creating and processing patient correspondence and doctors’ notes
DETAIL MASTERY & ORGANIZATION
 Coordinating schedules and appointments for multiple doctors
 Ensuring accurate transfer of external reports and records into patient charts
 Ensuring timely filing of death certificates and morbidity reports
Employment History _________________________________________________________________
ASSOCIATED FAMILY PHYSICIANS – SACRAMENTO, CA
Medical Records Administrator Nov 2005 to present
Education __________________________________________________________________________
TUSKEEGEE UNIVERSITY – TUSKEEGEE, AL 1992-1996
Major Course of Study – Mass Media/Journalism
Minor Course of Study - English