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Pril capability presentation

  1. 1. Polaris Integrated Retail Solution Enhancing Productivity of your Retail Operations Bluemax Technologies 093978 20222 [email_address]
  2. 2. <ul><li>Talent Pool </li></ul><ul><li>Team of 110+ professionals </li></ul><ul><li>1,000+ Person Years of Domain Experience </li></ul><ul><li>Continuous Investment in Product/Technology Enhancements </li></ul><ul><li>One-stop Shop </li></ul><ul><li>End-to-end Retail Solutions </li></ul><ul><li>Expertise across Retail verticals & categories </li></ul><ul><li>Focused on long term Customer Relationship </li></ul><ul><li>World Class Capabilities </li></ul><ul><li>Part of World’s first SEI CMMi level 5 company </li></ul><ul><li>Group certification of ISO 9001:2000 </li></ul>A Global company with extensive experience and proven credentials <ul><li>IP owner of Smart Store and Retail Excel </li></ul><ul><li>Group Company of Polaris Software Lab Ltd </li></ul>Polaris Retail Infotech Limited Polaris Retail – A Snapshot <ul><li>Global Presence </li></ul><ul><li>Partner network in MEA and SEA, expanding globally </li></ul><ul><li>2 offshore development centers in India </li></ul><ul><li>3 near shore development centers in MEA and SEA </li></ul><ul><li>Product Strength </li></ul><ul><li>Retail excel: A complete solution for midsized retail chains. </li></ul><ul><li>Leaders in deploying Integrated solution for Tier 1 & Tier 2 retail chains </li></ul><ul><li>Proven Track Record </li></ul><ul><li>10 years in Retail domain </li></ul><ul><li>3500+ installations, 35,000+ Tills </li></ul><ul><li>Projects for Retail chains – world-wide </li></ul>
  3. 3. PRIL Offerings PRODUCTS <ul><li>Retail Excel </li></ul><ul><li>Smart Store </li></ul><ul><li>SAP IS-Retail </li></ul><ul><li>F&B </li></ul>SERVICES <ul><li>Implementation </li></ul><ul><li>Customization </li></ul><ul><li>Integration </li></ul><ul><li>Maintenance </li></ul><ul><li>Training </li></ul>CONSULTING <ul><li>Resource Augmentaion </li></ul><ul><li>Outsourcing </li></ul><ul><li>Insourcing </li></ul>
  4. 4. Target Market Ownership Corporate Family Run Company owned FRN on O/R Purchase FRN on Consignment Co Owned FRN Managed Merchandise Food & Grocery Jewellery Apparel/Accessories Furniture/Furnishings Consumer Durables Books/Gifts/Music Drugs & Pharmacy Lifestyle/Fashion Format Lifestyle/Fashion Stores Specialty Stores Hypermarket Supermarket Mini supermarket Convenience Store Mom & Pop Stores Geographical Spread National Regional Local
  5. 5. <ul><li>Smart Store </li></ul><ul><li>Target Audience : Small & Small-to-mid Sized Retail Enterprises </li></ul><ul><li>Product Highlight : Pre-configured for Specified Retail Micro-vertical </li></ul><ul><li>Value Proposition : Best Practices in Retail to enable growth and transition to organized retail </li></ul><ul><li>Retail Excel </li></ul><ul><li>Target Audience : Mid-sized to Large Retail Enterprise with multiple Stores and warehouses </li></ul><ul><li>Deployment for Central Office for control and definition </li></ul><ul><li>Warehouse Operations </li></ul><ul><li>Multiple Retail Stores </li></ul><ul><li>Multiple micro-verticals </li></ul><ul><li>Dynamic Customer Promotions & Loyalty </li></ul>Solutions
  6. 6. Comprehensive Retail Solution for Small Retail Businesses <ul><li>Smart Store Variants </li></ul><ul><ul><li>Smart Store SU/MU : Smart Store for Single store with single or multiple PCs, where Back-office and Billing functions are performed on different machines </li></ul></ul><ul><ul><li>Smart Store ME : Smart Store for Small Retail chains having upto 5 and above 5 Retail Stores; HO consolidation will enable centralized control over spread over outlets </li></ul></ul>
  7. 7. Smart Store ME – Deployment Architecture
  8. 8. Modules and Product Structure Retail Excel Merchandise Multiple set ups for different merchandise types Retail Excel Inventory Inventory visibility across locations Retail Excel Replenishment Requisition and Allocation processes Retail Excel Procurement PO; Multiple Delivery & Returns Retail Excel Club & Campaign Customer Loyalty programs & promotions Retail Excel Warranty Retail Excel Sales Sales Order Processing Retail Excel POS Powerful POS Solution Retail Excel Re-packing Re-packing and cov of uom Retail Excel Accounting Comprehensive accounting Retail Excel-Analytics Pre-defined reports and Customizable Report Designer
  9. 9. Retail Excel POS capabilities Value Added Features - Full Fledged Customer Loyalty program management - Centralized/ De-Centralized Gift Voucher tracking and redemption - Pricing & Promotions # Promotional price changes # From headquarters for all of stores. Product Managers can decide which stores run which promotions and when # System will automatically activate the promotions at the start dates # Set, then terminates the promotion automatically at the desired end dates. Void Options - Void an item with/without authorization - Clear the bill without saving, with or without Authorization - Cancel the bill Tax (VAT enabled) - Article Level Tax Definition for a date range - In Billing, Article Level (LST or VAT) will be calculated based on Tax defined for the Article. Article Scanning - Provision to scan / validate the Weight Articles, Normal Articles Multiple Barcode Scanning based on EAN Configurations <ul><li>Transaction Types </li></ul><ul><li>- Cash and Credit Sales </li></ul><ul><li>- Sale, Exchange, Cancel, Refund and issue Credit note for refund </li></ul><ul><li>Support GV sale and tracking Layaway </li></ul><ul><li>Gift Voucher/ Coupon Handling </li></ul><ul><li>- Provision to define Gift Vouchers from HO </li></ul><ul><li>- Track Gift Voucher Expiry </li></ul><ul><li>- GV generation specific for stores </li></ul><ul><li>- Provision to accept expired GVs based on authorization </li></ul>
  10. 10. Retail Excel POS capabilities POS MIS - Yearly/ Monthly and Daily Sales - Collection Reports - Category Wise/ Article Wise Sales - Duplicate bill printing - Support barcode printing and scanning for EAN/ UPC and flat article codes - Customizable bill printing for 40/ 80 columns - Top selling items - Stock Take List - Stock Ledgers - Re-order report <ul><li>Hardware Compatibility </li></ul><ul><li>Supports all “OPOS” Compatible devices </li></ul><ul><li>Customized printing </li></ul><ul><li>Supports legacy Devices </li></ul><ul><li>Cash Drawers, Dot Matrix printers and Scanners </li></ul><ul><li>Security </li></ul><ul><li>- Cashier / Counter Wise Shift Management </li></ul><ul><li>- Daily Passwords are generated / validated </li></ul><ul><li>for Cashiers to do Billing & Bill Refund. </li></ul><ul><li>- User/ Permissions to control user access to various business processes </li></ul><ul><li>Payment Types </li></ul><ul><li>- Cash </li></ul><ul><li>Credit Note/ Debit Cards </li></ul><ul><li>Credit Cards </li></ul><ul><li>Foreign Currency </li></ul><ul><li>Gift Vouchers </li></ul><ul><li>Food Coupons </li></ul><ul><li>Cheques </li></ul><ul><li>Customer Loyalty Points </li></ul>
  11. 11. Key Product Differentiators Retail Business Functions Parameters Retail Excel is a complete end-to-end retail solution managing CO, DCs, WHs, ROs and Stores. Functions managed are - Procurement - Replenishment - Sales Order Processing - Multiple Sales Types such as Outright, Consignment - Multiple Ownership Type such as CoS, FRN, CoFRN-M - Promotions - Loyalty - Stock Take with multiple counts - Set Definitions - Transaction Linked Bar Code generation - Completely automated and configurable Data Consolidation engine Retail Excel
  12. 12. Key Product Differentiators Very strong PoS that has evolved in last 5 years with the requirements and processes of Indian Retail environment. Completely configurable and easy to use. Deployed at more that 1700 Rural retail stores, managed by low skilled users. Some unique features are - Multiple layer Audit control for Sales as well as Tender - Packing Slip for handling large format retail operations - Footfall analysis - Multiple tender collection - Foreign currency handling - Multiple ways of handling GVs and CN - Completely configurable preferences - Offline Billing - Adhoc Billing Point of Sale Parameters Retail Excel
  13. 13. Key Product Differentiators Part of Polaris Software Lab Ltd 10 year experience on Global Retail Space Defined product roadmap Structured Quality processes and development processes as per roadmap Retail consultants from IT and Retail industry Organizational Strength IP developed and owned by Polaris Retail Control Over IP Other Valued Features Parameters <ul><li>Queue Busting on PDA </li></ul><ul><li>Customer Interactive Modules </li></ul><ul><li>- Handles multiple micro-verticals such as Fashion, Hard Goods, Grocery & F&V, Pharma, Agri-Retail </li></ul>Retail Excel
  14. 14. Success Stories <ul><li>Large Format Retail </li></ul><ul><ul><li>Metro Cash & Carry </li></ul></ul><ul><ul><li>(5 B2B hypermarkets in India, 32-35 tills, Integrated with SAP R3 and GMS ) </li></ul></ul><ul><ul><li>Al Khawter Hypermarket </li></ul></ul><ul><ul><li>(9 Hypermarkets with 16 Product Lines, end-to-end deployment) </li></ul></ul><ul><ul><li>Total Hypermarket (120,000 Sq Ft Hypermarket, 16 categories of Retail, Integrated with BaaN, 70+ tills in the Hypermarkets) Vishal Mega Mart (Fastest growing Hypermarket Chain t/o of over USD 100 Million, 110+ Hypermarkets Live-Integrated with SAP IS Retail) </li></ul></ul><ul><ul><li>Cash & Carry </li></ul></ul><ul><ul><li>(Large format Retail chain of Consumer Durable, IT & Telecom products) </li></ul></ul>
  15. 15. <ul><li>Food, Grocery & Fresh Retail Format </li></ul><ul><ul><li>Hariyali Kissan Bazaar </li></ul></ul><ul><ul><li>(Part of the DSCL group - USD 300 Million Indian business conglomerate with business interest in Agri-business, Plastics and Chemicals, 220+ stores ) </li></ul></ul><ul><ul><li>6Ten </li></ul></ul><ul><ul><li>(2000 Sq Ft to 10,000 Sq Ft Chain of Grocery and Fresh products, 750+ Retail Stores, 300+ planned across GCC, end to end Retail Excel deployment) </li></ul></ul><ul><ul><li>Needs </li></ul></ul><ul><ul><li>(2000 Sq Ft to 8,000 Sq Ft Chain of FMCG, Grocery and Fresh products, 24+ Retail Stores, end to end Retail Excel deployment) </li></ul></ul><ul><ul><li>Total Fresh (M2S) </li></ul></ul><ul><ul><li>(USD 200 Million Indian business house with chain of supermarkets – Monday to Sunday,) </li></ul></ul><ul><ul><li>Amartex Industries </li></ul></ul><ul><ul><li>(A chain of stores into Multiple format including FMCG, Food & Fresh retailing. Present at 110 locations ) </li></ul></ul><ul><ul><li>Godrej Aadhar and Nature’s Basket ( Retail Chain of 110 rural retail outlets across country, 1000 retail outlets to be operational across country) </li></ul></ul>Success Stories
  16. 16. <ul><li>Fashion & Lifestyle Retail </li></ul><ul><ul><li>Royal Sporting House, Indonesia (Multi brand sports and fashion house) </li></ul></ul><ul><ul><li>Numero Uno Clothing (80+ Stores Live, 225 stores planned in 2 years, SAP IS Retail+AFS deployment with Retail Excel as Store Management Solution) Indian Terrain (End-to end deployment of Retail Excel at more than 40 stores; Company owned, Franchisee, Shop in Shop) </li></ul></ul><ul><ul><li>Provogue (Provogue Group, having two formats – Promart – Large Format Discount Stores and 150+ Studios of high value fashion products) </li></ul></ul><ul><ul><li>Ritu Kumar (Retail Chain of 35 fashion boutique, owned and managed by India’s leading fashion designer – Mrs.Ritu Kumar) </li></ul></ul><ul><ul><li>Good Things </li></ul></ul><ul><ul><ul><li>(Retail chain of women fashion apparels across India ) </li></ul></ul></ul>Success Stories
  17. 17. <ul><li>Some of our valued Clients </li></ul><ul><ul><li>United Technologies Corporation </li></ul></ul><ul><ul><li>(#143, fortune 2003 company with chain of consumer durables outlets. Implementation in Malaysia, China and India ) </li></ul></ul><ul><ul><li>Medicine Shoppe, Indonesia </li></ul></ul><ul><ul><li>(Pharmacy retail chain) </li></ul></ul><ul><ul><li>Al Ghanim-X-Cite, Kuwait/India ( Consumer Durable retail chain ) </li></ul></ul><ul><ul><li>M Studio, Indonesia </li></ul></ul><ul><ul><li>(Music retail chain) </li></ul></ul><ul><ul><li>Home Builders, Indonesia </li></ul></ul><ul><ul><li>(Home Building material retailing) </li></ul></ul><ul><ul><li>Spa Lifestyle – Lladro, Nao, Villeroy & Boch, Christophe, Rosanthal (Global Lifestyle brands, expanding presence in India through retail network) </li></ul></ul>Success Stories
  18. 18. <ul><ul><li>Some of our valued Clients </li></ul></ul><ul><ul><li>Titan Industries </li></ul></ul><ul><ul><li>(Retail Chain of 250 World of Titan Retail outlets across India ) </li></ul></ul><ul><ul><li>Maspar Industries </li></ul></ul><ul><ul><ul><li>(Home Furnishing Retail Chain ) </li></ul></ul></ul><ul><ul><li>Honeywell International (ADI International is the Retailing arm of Honeywell which sells a wide range of Security systems to consumers/builders, Asia’s first Deployment of Oracle Apps integrated with Retail Excel) </li></ul></ul><ul><ul><li>Media Mart (Retail Chain of The India Today group; merchandize such as Music CDs, Magazines, Mobile Phones etc) </li></ul></ul><ul><ul><li>Swiss Military (Retail Chain of selling high value Swiss Lifestyle products) </li></ul></ul>Success Stories
  19. 19. Retail Solution – Product Scalability Initiation to Consolidation Figures mentioned here are just indicative nos, there is no limitation in terms of no of stores
  20. 20. Story Board : A Leading Business House in Multi-format Retail Business <ul><li>The Client </li></ul><ul><li>One of the largest Business Houses in India </li></ul><ul><li>Existing Retail Stores : 220+; Plans 1000+ stores in two years </li></ul><ul><li>Agri-Retail Business, stores in Rural India </li></ul><ul><li>Retail Vertical : Agri Products, FMCG, Apparels, Agri-Equipments; 8,000-20,000 Sq Ft stores </li></ul><ul><li>Expectation from the Partner </li></ul><ul><li>Strong Domain understanding; should have experience in scaling up solution for new Retail vertical </li></ul><ul><li>Willingness to handhold the Business and the users in the initial stage, since challenge was huge due to Rural Retail format </li></ul><ul><li>Should have capability to adapt to key business requirement </li></ul><ul><li>National footprint </li></ul><ul><li>SAP IS Retail Integration capability; Understanding of different models related to store management solution </li></ul><ul><li>Challenges </li></ul><ul><li>Deploying Retail Excel Store Management Solution at Rural Retail Stores; Implementing SAP IS-Retail, this was the first Live SAP IS Retail Implementation </li></ul><ul><li>Low skilled users at Stores </li></ul><ul><li>Very Dynamic changes in prices and promotions </li></ul><ul><li>Tune up to aggressive promotional types </li></ul><ul><li>Enabling targeted growth : 1000+ stores in next 2 years </li></ul>
  21. 21. Story Board : A Leading Retail Chain in Multiple Verticals <ul><li>The Client </li></ul><ul><li>One of the biggest Business Names of India </li></ul><ul><li>Having multiple businesses, new Business venture initiated for Rural Retail </li></ul><ul><li>Since it was a start-up Retail business; needed strong solution partner for the complete journey </li></ul><ul><li>1000+ stores targeted by FY 2012 </li></ul><ul><li>Expectation from the Partner </li></ul><ul><li>Strong Domain understanding & stable and experienced resource pool </li></ul><ul><li>Willingness to handhold the Start-up Retail Business and the users </li></ul><ul><li>Ready to deploy resources for support on request </li></ul><ul><li>National footprint </li></ul><ul><li>Matured Product to handle Retail business processes </li></ul><ul><li>Product should enable in attaining critical mass; Integration with Enterprise Solution (preferably SAP-IS Retail) </li></ul><ul><li>PRIL’s Approach </li></ul><ul><li>Deployed Retail Excel Enterprise at HO, DC, RO and Stores </li></ul><ul><li>Trained & Supported the client and its users on the product </li></ul><ul><li>Deployed dedicated centralized support cell for the client to address queries on immediate basis </li></ul><ul><li>Once the business was stabilized on Retail Excel, helped them evaluating the best business practices and executing the same in Retail Excel </li></ul><ul><li>Integrated Retail Excel with SAP IS Retail once critical mass was achieved </li></ul><ul><li>Today the client is marching towards its goal : 1000+ stores by 2012 </li></ul>
  22. 22. Story Board : A Leading Grocery & Fresh Format Retail Chain <ul><li>The Client </li></ul><ul><li>One of the largest Rice Exporter, with Annual Turnover of INR 1000 Cr + </li></ul><ul><li>New Business Initiative in Retail </li></ul><ul><li>Initial plan of 500 stores; to consolidate and grow beyond 2000 stores </li></ul><ul><li>Retail Vertical : FMCG, Grocery & Fresh </li></ul><ul><li>Expectation from the Partner </li></ul><ul><li>Strong Domain understanding; should be able to handle dynamics of FMCG, Grocery and Fresh Retailing </li></ul><ul><li>Willingness to handhold the Start-up Retail Business and the users </li></ul><ul><li>Should be a stable partner with proven capability </li></ul><ul><li>Understanding of ground level user knowledge levels and addressing their concerns </li></ul><ul><li>Challenges </li></ul><ul><li>Deploying Retail Excel Enterprise at HO, RO, WH and Stores; No of stores : 65 </li></ul><ul><li>Low skilled users at Store and Warehouse level </li></ul><ul><li>Very Dynamic changes in prices and promotions </li></ul><ul><li>Tune up to aggressive promotional types </li></ul><ul><li>Fresh products : Grading, reading weight from weighing scale </li></ul><ul><li>Current Store Count : 750+; End-to-End on Retail Excel </li></ul><ul><li>Enabling targeted growth : 5000+ stores in next 5 years </li></ul>
  23. 23. Expertise <ul><li>A Techno – functional team of consultants with cross-module expertise </li></ul><ul><li>Leverage domain competence across Polaris to provide SAP consultancy </li></ul><ul><ul><li>Manufacturing: Automotive, Electronics, air-conditioning etc. </li></ul></ul><ul><ul><li>Finance </li></ul></ul><ul><ul><li>Retail </li></ul></ul><ul><ul><li>Projects </li></ul></ul><ul><li>Expertise on Basis and ABAP Tools </li></ul><ul><li>Consultants with People Management Skills </li></ul>Experience and Expertise to Deliver Excellence
  24. 24. Expertise - Profile <ul><li>A 120+ team of SAP consultants with strong Domain experience deployed across Geographies </li></ul><ul><ul><li>75+ dedicated towards Technical & BASIS Administration along with SAP Netweaver Capabilities </li></ul></ul><ul><ul><li>45+ functional consultants with Expertise in MM, SD & FI/CO modules with varying domain experience in Retail, Manufacturing, automotive & Banking </li></ul></ul>Experience and Expertise to Deliver Excellence
  25. 25. SAP Portal Expertise <ul><li>SAP Portals resources - Developer(s), Consultant(s), Trainer(s) </li></ul><ul><li>Expertise covers: </li></ul><ul><ul><li>mySAP Enterprise Portal </li></ul></ul><ul><ul><li>Integration with Business Intelligence tools viz. SAP BW, Cognos, Business Objects </li></ul></ul><ul><ul><li>Reporting Tools viz. Crystal Reports, Business Objects </li></ul></ul><ul><ul><li>SAP Unifier and Unifiers for SAP R/3, BaaN, Oracle, PeopleSoft, Siebel </li></ul></ul><ul><li>Experience in Large-scale deployments across Geographies and verticals </li></ul>
  26. 26. Service Offering <ul><li>Implementation and Roll Out services </li></ul><ul><ul><li>Implementation </li></ul></ul><ul><ul><li>Customization </li></ul></ul><ul><ul><li>Database Migration </li></ul></ul><ul><ul><li>User Training </li></ul></ul><ul><ul><li>Post implementation support </li></ul></ul><ul><ul><li>Interface with other application </li></ul></ul><ul><ul><li>Roll Out services </li></ul></ul><ul><li>Version Upgrades & Archiving </li></ul><ul><ul><li>Upgrade to newer version of SAP R/3 </li></ul></ul><ul><ul><li>Archiving Activities </li></ul></ul>End-to-End Service Provider On SAP
  27. 27. Service Offering Contd. <ul><li>Application Maintenance & Support – Fixed Price Maintenance </li></ul><ul><ul><li>User Support </li></ul></ul><ul><ul><li>Production Support </li></ul></ul><ul><ul><li>Error Fixes </li></ul></ul><ul><ul><li>Enhancements </li></ul></ul><ul><ul><li>Regular Maintenance Service </li></ul></ul><ul><ul><li>Global 24/7 Help Desk services </li></ul></ul><ul><ul><li>BASIS Administration Support </li></ul></ul><ul><li>Typical Business benefit (40 x 10 x 5 framework) </li></ul><ul><ul><li>40% cost savings within Year 1 </li></ul></ul><ul><ul><li>of the start of engagement </li></ul></ul><ul><ul><li>10% productivity improvement Year 2 </li></ul></ul><ul><ul><li>5% improvement in SLA compliance </li></ul></ul><ul><ul><li>in Year 2 & Year 3 </li></ul></ul>
  28. 28. Service Offering Contd. <ul><li>Integration Services: </li></ul><ul><ul><li>SAP IS Retail integration with Retail Excel </li></ul></ul><ul><ul><li>SAP R/3 Integration with Retail Excel </li></ul></ul><ul><ul><li>SAP Unifier and Unifiers for SAP R/3, BaaN, Oracle, PeopleSoft, Siebel </li></ul></ul><ul><ul><li>Expertise on industry standard integration tools </li></ul></ul>Service offerings for an integrated business entity
  29. 29. Polaris’ Advantages Rich Technology Bandwidth Expertise on major technology areas “ Technology Centric” to “Domain Centric” and now “Relationship Centric” Complete Services Portfolio One of the few companies that offers vast range of services and products Long Term Customer Relationship Customer First Policy, Repeat business - 85% of Revenue Amongst top 10 IT Companies in India Fastest Growing IT company based on CAGR for last 7 years Flexible Engagement Options Staffing, Onsite/Offshore, Joint Venture and Build Operate Transfer(BOT) Model Global Delivery Model Offshore (India) and Near-shore (NJ, London & Singapore) Quality Assessed at SEI CMMi level 5, ISO 9001:2000 certified
  30. 30. Thank You [email_address]